Regional Express

Customer Reviews

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Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 62 reviews
6/10
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Regional Express customer review

Flew REX from Sydney to Lismore January 2005. Friendly check in staff flight attendant was very friendly. Small D8 style aircraft but I felt safe. The landing made for some great views landing into Lismore.
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Regional Express customer review

In response to Alan Hume's post - Rex has just ditched it's Canberra-Sydney route. Bad news all round as Qantas is the only one flying to Sydney. I am predicting a sharp rise in CBR-SYD fares. Why should Qantas lower them? Who have they got to compete with? The flipside of the coin however is the leisure market and hopefully demand for low fares will ensure this remains the case.
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Regional Express customer review

Also recently flew REX from Sydney to Canberra. Very friendly check-in staff member gave me Seat 6A (Emergency Exit) and was very friendly helping me as it was my first REX flight. Plane was small but comfortable. Kath the flight attendant was constantly smiling and helping passengers. Were given some water and mentos for the 30minute flight. I will definitely fly REX again. But unfortunately now the Sydney to Canberra service has been axed and Qantas now has a monopoly. Shame that REX has dropped this route but according to their website there are a few reasons why it's been unsuccessful.
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Regional Express customer review

Recently flew Rex from Armidale to Sydney. The prices here just keep going down its fantastic (was 98 now 86 on special). Great cabin really friendly crew. A bikkie or packet of chips and a cuppa are quite sufficient though perhaps not so great if you're raher hungry but for a quick flight its just fine. Coming back from Canberra it was a really windy day and lots of flights were cancelled. Rex booked me at no cost onto both the CBR-SYD and SYD-ARM sectors. Perhaps my only gripe was trying to quickly speak to a rex person in Sydney checkin - the supervisor wasn't wearing anything that made her obvious and I actually thought she was just another passenger. But all smiles and repeat business here.
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Regional Express customer review

Yes I have to agree. I mean Rex has an excellent product but it should be focusing on regional routes. The simple fact is we are largely a "Qantasised" nation now and that's all there is to it. Alan Hume is right it's all about power and prestige and status (And sucking up to George W). What a self-centred bureaucracy this is turning into.
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Regional Express customer review

Rex has ditched its MEL-CBR run and has given notice that it will soon do likewise with the SYD-CBR service too if Govt business doesn't increase. The problem is unfortunately one of status and prestige. Exec Govt business fliers do not like "small" turboprop aircraft being bussed to the terminal from the aircraft having to declare to their colleagues in Qantas Club that they are flying Rex etc. etc. They like to be waited on hand and foot and have Business Class-size seats waiting for them at the end of a sealed corridor. It's a status/prestige thing that's all. If Rex could afford to operate midsize business jets on these premium services they would get more Govt business. Since this is not a viable option for them it must focus on regional services and forget the major trunk routes I fear to remain solvent.
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Regional Express customer review

I had pleasant flight on REX I had both SYD-CBR and CBR-MEL.... well done for Rex. Even though the costs and fleets they are using nowadays can't beat virgin and qantas but the service are unbeatable..overall I think they deserve more supports from all of us
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Regional Express customer review

Flew SYD-Ballina return on 6 & 10 August & very pleased with on time departures & early arrivals. Sole crew very friendly & helpful & fares very affordable compared to Virgin & Qantas on same route. Even my late check-in at SYD 15 minutes before take-off handled very efficiently & helpfully-unlike Jetstar these days. Flts not full and request for extra leg room seat very helpfully handled. Their promised new low fare regime deserves to be supported by Aussie passengers.
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Regional Express customer review

I recently flew with REX from Adelaide to Melbourne and return and found them to be excellent. The staff were very friendly at checkin and on board - it was only 10 minutes longer than on other airlines (due to smaller aircraft) but the checkin was swift the baggage collection also efficient and all-in-all the same amount of time from checkin to baggage collection as with larger airlines (no huge queues at checkin or collection). Comfortable seating adequate snacks served on board. Wouldn't hesitate in flying with REX!
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Regional Express customer review

Yes the last couple of comments about REX are 100% correct. I fly with them up to 2 return trips a week from my regional NSW home so feel I am in a position to give an accurate and impartial view. The check in service at my regional airport and Sydney is outstanding the friendliness of the staff and the on time departures and arrivals(usually) is outstanding compared to the other players in the market.
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