Regional Express

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 62 reviews
6/10
No Skytrax Rating
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5/10

Regional Express customer review

Melbourne to Albury and return. Great flights both ways. Very comfortable middle sized twin- turboprop Saab 340 seating 11 rows of 1+2 pax. Leather seats very comfortable and mounted quite high giving you lots of leg-stretching room. Wide too compared to Airbus A320. Pleasant FA's each time adequate snacks available. Only downside is that the taxes and fees more than double the cost of the fare so the choice between using this shorthaul route and hiring a car and just driving there is closer than it looks on first quote. Highly recommend Rex if you don't mind flying in smaller aircraft than 737s or A320s.
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5/10

Regional Express customer review

Sydney-Narrandera-Sydney return 27 August-29 August on Regional Express Airlines also known as REX. Great flights with good clean quiet cabin (no loud overhead pop music thank heavens!) good service with coffee and snacks and very pleasant smiling attractive FAs. I like the Saab 340 and also now generally prefer REX to Qantaslink partly because of the use of pop music over the PA system on Qantaslink these days. Remarkably quick baggage collection at REX in Terminal 2 at Sydney Airport partly because I suppose one has to travel by tarmac bus from the aircraft parked at very remote stands from this terminal and that takes some time. However it is an interesting journey. A nice professional airline and look forward to flying with REX again.
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5/10

Regional Express customer review

Sydney to Orange return. First experience with Rex. Compared to some of the larger domestic and international carriers Rex provided excellent service and warm friendly crew on both legs. Although only a 45 minute flight each way we were still provided with a snack and hot beverage. Baggage collection at Sydney was outstandingly quick. We'd fly them again. The checked baggage limit of 15 kg per person could provide a challenge for some people.
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4/10

Regional Express customer review

Have flown with Rex 3 times Sydney - Albury and have a few more sectors booked. Small Saab aircraft - but that means quick boarding and disembarking! Relatively comfortable and flight crew very fast and efficient. Always with a smile. Although you wouldn't want to be taller than 6'3" (I'm 6'3") to sit in their seats - unless you can secure the emergency exit row! A pleasure to fly with.
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4/10

Regional Express customer review

MEL BWT return; relatively easy check-in & boarding. On short (1 hour) flight tea/coffee & nibbles served by friendly FA. A minor problem was in the different configuration of the aircraft (all are Saab 340). On outward flight there were overhead lockers above the "2 seat" side of the aircraft but on the return when we had extra carry-on there was none. Fortunately the flight was only half full so we could store it under the next seat. They do a good job for a regional airline.
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Regional Express customer review

Sydney-Griffith return. Comfortable trip although the Flight Attendant was very 'grumpy' going to Griffith. Refreshment was a glass of water and packet of savoury 'nibbles'. The return flight was equally comfortable although we were treated to an aerial tour of Sydney courtesy of ATC and the only airport in Australia that qualifies for Third World Status.
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Regional Express customer review

SYD-GTH-SYD-CMA-SYD over a few days. REX is a charming airline with excellent staff attitudes. Check-in in Sydney was very good. On arrival at your destination the First Officer hops off the aircraft to welcome you to your destination. Aircraft are Saab 340s. You might be lucky and get one with sheepskin covers on the seats. Good coffee or tea and a snack is served. Once again its the 'little' regional airlines that seem to be trying the hardest for their passengers.
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Regional Express customer review

Sydney to Albury Staff at Check-in genuine warm and inviting. On time departure on small and very full plane no room for much baggage. Just over an hour flying time . One crew operation and I was looking forward to a bubbly friendly crew member however this Hostess was abrubt and rude. Most of the short flight she stood in the flightdeck with door wide open talking with the flight crew. A little girl sitting opposite me travelling alone ( 6yr old ) pressed the call light 3times to no avail of the hostess. This was my first experience with REX and maybe I should try again as most comments posted here are positive.
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Regional Express customer review

I fly each week with them and their service standards have to be amongst the best in the world. Last year they flew for the first time 1 million plus passengers to have no complaints on this site is a plus. Well done Rex.
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Regional Express customer review

REX Is now flying to Cooma/Snowy Mountains airport as of 10th June (starting at AUD$129 one way all inclusive I think it's on the web). A number of airlines have tried to make it successful but it hasn't worked but with REX already having a good reputation and more financial support I think it might work. My only worry though is that the Airport is at 960m above sea level and is right on the Gt Div Range and it's flat and between to other ranges it is a pretty bad wind tunnel and if it snows (which is quite often in winter maybe once every 3 weeks) will the flights be cancelled?
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