"The meal was wonderful"
1 reviews Rob Paisley (Australia)
Aircraft | Boeing 737-800 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Melbourne to Sydney |
Date Flown | February 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Would not recommend!"
M Wall (Australia)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Sydney to Melbourne |
Date Flown | April 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"a nice touch to be upgraded"
L Kasson (Australia)
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Melbourne to Sydney |
Date Flown | January 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
31st January 2022 : Regional Express response
Dear L Kasson, Thank you for taking the time to write your review on Skytrax. We are so glad that you enjoyed your travel with Rex. It is our pleasure to have you upgraded and we are happy to hear that our service, including the food on-board was able to help you relax on your travel. We strive for excellence in every stage of the customers’ journey and look forward to welcoming you back on-board in the near future. Thank you for your support! Warm regards, The Rex Team
"how impressed I was with Rex"
T Meyer (Australia)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Melbourne to Brisbane |
Date Flown | December 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
18th January 2022 : Regional Express response
Dear T Meyer, Thank you for submitting your compliment here on Skytrax. We really appreciate your comments since one of the things we strive to do is to provide an extra level of service, including the personal attention stemming from our heritage of good old fashioned country service and friendliness. We are grateful that our customer service have exhibited positive feedback and that you have felt the passion of our service to our customers. If possible, we would like to extend your gratitude to the relevant flight attendants and airport customer offers by submitting your flight details on our website at https://www.rex.com.au/FeedBack/Default.aspx. Thank you again for your positive report and for supporting Rex; we look forward to welcoming you back on board in the future. Kind regards, The Rex Team
"thought they were fantastic"
G Neal (Australia)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Melbourne to Gold Coast |
Date Flown | April 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
5th January 2022 : Regional Express response
Thank you for your feedback on Skytrax. We are delighted to hear you had a wonderful journey with us. We are proud to hear that our check-in staff and flight crew were able to offer excellent services. At Rex, we are particularly proud of our team’s commitment to providing exceptional service at every step of our customer’s journey. Thank you for your support, we look forward to welcoming you on board in the future. Kind regards, The Rex Team
"The staff are exceptional"
Ramesh Thiagalingam (Australia)
Aircraft | Boeing 737-800 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Sydney to Melbourne |
Date Flown | December 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Very pleased with the experience"
G Warlen (Australia)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Canberra to Melbourne |
Date Flown | December 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"provided me with every assistance"
Ronald Bell (Australia)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Sydney to Merimbula |
Date Flown | December 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"a great overall experience"
S Jones (Australia)
Aircraft | Saab 340 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Melbourne to Mildura |
Date Flown | December 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Thank you for refunding my ticket"
Jillian Kajewski (Australia)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Griffith to Sydney |
Date Flown | June 2021 |
Value For Money | 12345 |
Recommended | yes |