Regional Express

✅ Trip Verified | I really rate Rex airlines. On time both ways. Helpful staff. Free snack and comfy seats. All for $140 return. Very pleased with the experience & would choose to fly with Rex again

Not Verified | Thank you to REX Airlines for refunding my ticket which was nearly 12 months old that was cancelled due to COVID closedown. I had not realised that this facility was available and when I approached REX they informed me they would refund the money. Thanks so much.

✅ Trip Verified | My recent return flight from Melbourne to the Gold Coast with REX Airlines was excellent. Everything from booking to disembarking on the return flight was easy. The staff were friendly and professional. Given that CV19 issues are currently dominating travel within Australia, I felt REX Airlines handled everything beautifully.

Not Verified | This was a 4 day Southwest Gourmet Tour of Tasmania. The same aircraft stayed with us the entire time. It was a great size and seemed very efficient. All staff were very friendly and professional. We were most impressed.

✅ Trip Verified | My family and I were amongst passengers on the first ever Gold Coast- Melbourne REX flight. We had one of the best flying experiences ever. Despite the technical issue, which was sorted out quickly, the crew remained polite and attentive. The passengers kept informed and updated, excellent service on board. Big heartfelt thanks to all flight attendants, Tup, Lucinda, Jordan, Tanya, Nicole and others. You have made us feel so welcomed and comfortable. Special thanks to the pilot, this was the softest take off, flight and landing ever. With endless compliments we highly recommend REX airlines to everyone.

✅ Trip Verified | I flew on the new jet service this weekend past and I was really pleased - no, delighted - with the experience. The check-in teams and boarding teams at both SYD and MEL treated me like a valued customer and couldn’t be nicer. The crew were welcoming and continued that valued experience through to disembarking, and the ramp team handled my bag and delivered it without worry to me. The in-flight magazine’s page about in-flight exercises was really difficult to read. And I didn’t know it was a cash-bar only, I wanted to buy a drink but I only had my credit card. Also, Manage booking has been down for a while now. Otherwise, a fresh choice for Australians that places the customer’s airport experience at the core of the experience.

Not Verified | I attempted to book a ticket online to travel from Dubbo to Sydney late 2/9/2020, for a 3/9/2020 flight. It was indicated that there were no seats available for the 3/9/2020 flight, so I booked for 4/9/2020. My Sister was dying in the Martor Hospital in North Sydney, and her Family called me 3/9/2020 to say she was in a critical condition. I phoned Rex, and spoke to a lovely Customer Service person. This person could see that I had tried to book online 2/9/2020, and said even though she was not supposed to, that she would change my flight from 4/9/2020 to 3/9/2020. Thanks to this wonderful person, I was able to be with my Sister before she passed on 4/9/2020. If I had taken the 4/4/2020 flight, my Sister would have passed before I got to say goodbye. I very much appreciated this kind gesture.

✅ Trip Verified | Townsville to Cairns. Unreliable. Consistently delayed and then cancelled at the last minute with no warning. Worst airline in Australia by a long way. If you're booking with REX to save $50 or get a flight a couple of hours earlier/later don't risk it, just book with the real airlines.

Not Verified | I flew with Rex on 4 flights recently between Lismore, Sydney and Wagga, and return. All flights were on time, comfortable, and the service was very good. I particularly wanted to commend flight attendant Georgia on the Wagga - Sydney flight. She exuded a genuinely warm personality in every aspect of her work, from the friendly smile and pleasant voice to the competent service.

✅ Trip Verified | Amazing customer service - review delayed due to ill health. In May I was flown by Royal Flying Doctor Service to Adelaide where I spent 6 days due to a sudden, acute illness and after which I flew with your airline to Broken Hill where we had left our caravan so we could return to our home in Sydney for further medical care. Among the passengers on the flight were an elderly, frail woman and a woman returning to her regional home after shoulder surgery - I was feeling pretty fragile myself. We were all at the front of the plane and my husband and I were really impressed with the flight attendant, Abby, for whom nothing seemed too much trouble and who was very mindful of the particular issues the elderly lady and the post-surgery lady, both travelling alone, faced. Abby had a delightful demeanour and the service she provided was both efficient and compassionate. We were very impressed overall.