Red Wings Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 3 reviews
3/10
No Skytrax Rating
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1/10

"The worst experience ever"

(Russian Federation)

Trip Verified | I have booked a ticket on 05.07 for flight WZ-383, and due to feeling unwell, I could not join this trip. So, I tried before the flight to change the ticket online for another date, but their web-site was not working on this option plus it was hanging when it came to the point of making change, I have tried as well to call the hot line, but no one would respond, just continuous waiting. Finally they considered me as no-show customer and I lost my ticket totally. When I wrote to them in their feedback form on the web-site - they answered me firstly that I was no show, and after on 27.07 they replied that I need to send a written letter on their address via normal post, while I never expected that in 21 century any company would do so, since long time all respectful airlines and business companies are replying by e-mail officially. I guess they just hope that written letter would not reach them - so, they can close the case without giving any feedback. The worst experience ever. Never recommend to anyone.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMoscow to Saratov
Date FlownJuly 2021
Value For Money 12345
no
1/10

"company's service makes me mad"

(Belarus)

Trip Verified | The flight was delayed for 8 hours! After ages communicating with staff finally they approved a refund, but I can't receive it till now. First, they said that they are missing some details and etc. When I ask what is missing, they do not reply at all! I receive a response via e-mail after 15 days. It's absolutely unacceptable! I am very tolerant, but this company's service makes me mad.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMoscow to Simferopol
Date FlownSeptember 2019
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
8/10

"Convenient time charter flight"

(Russian Federation)

Trip Verified | Istanbul to Moscow. Convenient time charter flight from Istanbul to Moscow. Low airfare, within the size of hand luggage, water and inflight magazine on board for everyone.
AircraftA321
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteIstanbul to Moscow
Date FlownJanuary 2020
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes