Qatar Airways

Doha - Oslo. Attentive but unobtrusive crew. The 787 business class seat is outstanding and the entertainment screen is huge and sharp. Such a shame they fail horribly with the remote control/user interface. It is very slow and unresponsive. Whenever I tried to pause a film it would instead jump to the middle and I'd spend a lot of time fiddling and trying to get back to where I was. Several TV-shows (new) were of such low technical quality they might have been VHS recordings. The never-ending commercials that take over the entertainment system at the end of each flight are quite annoying. And please come up with a "do not disturb" solution. I don't like being woken up for a meal if I'm finally asleep.

Sitting in the lounge at Doha waiting for the leg of my trip from Perth to London. Wanted to quickly comment on the first leg. Flight very full (probably sold out) but service slow even despite this. Normally trays removed immediately but left sitting in front of us for nearly an hour. No extra drinks offered. Request for blanket never materialised. Vegetarian Hindu meal very average. Entertainment very good. Note for those looking for an upgrade: had a phone call on the day of flight asking me to go first class on following day's flight. Unfortunately couldn't do it but worth knowing it can be offered.

VCE-DOH-MEL. The VCE-DOH leg was on a A320: comfy seats however not the full flat bed which is fine considering that it is only a 5.5hrs flight. The DOH-MEL was very comfortable full flat bed very nice amenities from the pyjama to the slippers to the toiletries; very much appreciated the larger bathroom very good AVOD. Service has been gracious and attentive all the way through food served was tasty and freshly prepared. The business lounge in DOH welcoming and with a good food variety a lot of space for everyone and good facilities. Pity that you have to take the shuttle from the aircraft to the airport and return but I'm sure it will be resolved with the new terminal. I must add that I was a bit taken aback by the behaviour of the staff upon arrival in MEL: some paramedics and public health officers boarded the plane as soon as the gangway was connected and the flight attendants seemed to be very unprepared to handle the traffic flow of passengers off the aircraft and the boarding officers: very bizarre!

NBO-DOH-MXP and return. Flights on time and check in smoothly. Outbound: No lounge access given in NBO despite lounges are becoming restored upon the fire in August. NBO-DOH: Small aircraft A320. Onboard: Food plenty 2 options given for dinner. Drinks also plenty. Wines are the same 4 which has been offered for the recent 3 years. No options to select beer apart from Heineken. Juices few and no innovations for years. IFE on A320 (NBO-DOH) ridiculous (overhead monitors showing soap). Premium frequent flyers identified and respected by crew given some preferential options (food luggage seating). The A330-200 flights (DOH-MXP-DOH) were also pretty full. IFE good. Service OK to good. Note for QR flights departing after midnight that only breakfasts are offered in economy (three choices though). Champagne served MXP-DOH. MXP lounge used by QR was excellent with a super view to the runways (separate review). DOH-NBO: Upgraded to business class as economy was full/almost full. Excellent service. Dinner served 01:30 - 4 options for hot main dish. Two class-champagnes offered and high-class wines as well. 10 of 12 seats in business were taken (of which 2-3 were assumed upgrades). No lie flat but OK for 5 hours flight.

On time comfort safety excellent service and professional crew on all flights - YYZ-JFK-DOH-DXB and return DXB-DOH-LHR using Qatar Airways and last leg LHR-YYZ with AC. Hoping one day will fly direct from Toronto.

Taken the flight from SIN-DOH-BUC and back. Uses Boeing 777 for SIN-DOH and Airbus 320 for BUC-DOH. Overall the plane quality and cleanliness are good or above average but in regards to the facilities the USB port on the seats on all airlines seems not to work properly. It doesn't charge properly. It may seems small matters but arriving in a destination without working phone is troublesome and unable to contact anyone in emergency. Service on the BUC-DOH was rude and ignorant. Request for flight attendant was turned off without questioning on the issue.

First time with Qatar from Venice to Kuala Lumpur via Doha. Outbound flight with an A320 as amended (less seats) with super space between the seat and the seat. My children have been pampered for the whole journey both outward and return flights. Clean air great food. Only problem the return flight from KLIA was 3 hours late. However a great company.

Flight from Manchester to Bali (8/11/13) was a pleasant experience with fantastic crew on both legs. We even got a honeymoon cake on the first leg. Not a problem with the airline at all just some rude travellers flying with us. MAN-DOH Airbus A330-200 a bit tired but by no means old DOH-DPS Boeing 777-200ER modern aircraft and comfortable. The return journey however was a shambles (20/11/13). Denpasar to Doha with a stop in Singapore. DOH-MAN was a great flight although slightly rough arrived one hour early and the head Flight Attendant was very very pleasant with me and made me feel comfortable despite my fears. Older aircraft and a fair few AVOD systems not working including my own for the first 30 minutes of the flight. All they could do was reset it.

Traveled with my wife JFK-DOH-Cochin last month. Overall the flights were okay but to the food quality has nothing special. The service of cabin crew was good and satisfactory. Having traveled long haul flights with Qatar Airways before I am used to their service which is good.

DPS-ORD-DPS. Our flight was delayed 4 hours out of Denpasar due to APEC being held in Bali and the airport being closed to the public at certain hours of the day. We knew this in advance and asked to change our flight a day earlier as we only had a 3 hour lay over in Doha before our flight to Chicago. Qatar assured us that the airport closure would not affect them and that changing our flight would incur a fee. We were met at Doha airport by ground staff who gave us the option of staying overnight or flying to Chicago without our luggage. As we had only two nights in Chicago we decided to fly without our luggage. The luggage arrived at our hotel the next day. In the air we always find the product and the service given very good and of a uniform quality. Our return flight left on time from Chicago with a 5 hour wait for our flight to Bali. This turned into a 12 wait as our flight was delayed. The captain made an announcement explaining the delay and apologized for any inconvenience This is the second time I have experienced problems with connections being late and whilst I understand these things happen I hope it does not become the norm. It feels like this airline is growing very fast and needs the new airport and new aircraft to keep up with demand. Their business class product is very good and we were not disappointed once we were in the air.