Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2541 reviews
7/10
5 star Skytrax Rating
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7/10

Qatar Airways customer review

(India)

Qatar Airways has been a long time favourite as the service is extremely good. On the flight QR564 from Doha to Delhi on 19 March I had very severe earache and I must say that the chief steward really went the extra mile providing me with a hot honey and lemon drink - mush appreciated and really unexpected for an economy class passenger! However the boarding at Delhi on 8th March was a terrible experience - standing in 5 queues for an hour and a half at dawn is not funny especially for a senior citizen. Also there was no in-flight entertainment on the flight from Doha to Nairobi nor on the one from Dar es Salaam to Doha. Plus the meal served on the Doha Delhi flight was really substandard - some kind of chicken korma!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(United States)

Nice cabin on newish 777 Dreamliners PHL-Doha-Colombo. Improved legroom in coach good entertainment and food. Cabin crew well above par. One small complaint: The free Doha city tour (layover of five hrs) a great idea and heavily hyped on their site and inflight magazine can only accommodate twenty people at a time and I believe only goes out every two hours. It's a joke as thousands are connecting through at any given time. (if you haven't guessed we were bumped and somewhat casually by the ground staff in Doha who were more interested in returning to their chat than apologizing or explaining the situation).
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(Belgium)

CDG-DOH-CPT on board A380 and 787 Nice flight Good food and drinks. The night flight was very quiet! Will fly again on Qatar!
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(United Kingdom)

Travelled over the Christmas period 24/12/14 to 12/1/15 to Singapore Changi. Was hesitant after having read some of the reviews. It had been a couple of years since I had travelled with them last. Was traveling with family so 3 adults and 3 children aged 6 2 and 1. Overall experience was excellent and would travel with them again. The planes were fairly new. Plus points-Qatar staff at all airports from Manchester to return from Changi were great with children which was our biggest worry. Also were very helpful during all flights. Food and drink were served frequently through all flights. Only some minor negatives the entertainment for children was very basic - checked prior to flight and a lot of the programmes that had been mentioned were not available on flight which was disappointing. Also pre-ordered my mothers food who eats Asian non veg food but not beef. Requested the Hindu non- veg meal thinking they will most likely serve Chicken or Lamb for this request but to my mothers disappointment they served prawns (very lovely indeed from my point of view) so if anyone like my mother you may have to request specifically what you want prior as a special request. Would travel with them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Qatar Airways customer review

(Sweden)

Trip was Stockholm to Dubai via Doha (Economy class). Flow with the new 787 Dreamliner and as many have written here the seats are quite bad. Really disappointing since I had higher expectations on Qatar Airways. The seats are small legroom is tight and the IFE-box takes up to much space. The entertainment-system is good food and service is also good. Also flew with their A330 which is more comfortable but the entertainment system is really old now. Their best airplanes are without doubt the Boeing 777 which is both comfortable and modern. That's the plane I recommend if you travel with Qatar Airways. But for me I will choose another carrier next time.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Qatar Airways customer review

(United Kingdom)

Flew LHR-Doha-Cape Town out Jo'burg-Doha-LHR back. Much cheaper than BA direct flight which we have used before. Service comfort and food all several grades better than BA as well. Well worth the extra 6 hours journey time and change in Doha for the better comfort and service alone. Change at Doha with 2 hour window was easy and actually broke the journey nicely. Will do again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
3/10

Qatar Airways customer review

(United Kingdom)

AMD-DOH-LHR. The lounge in Ahmedabad is very funny. All the airlines use it but it is more of a cupboard behind a restaurant. The flight to Doha is on an A321 and is fine. Its not lie flat or anything but its a very short flight. On the return leg we flew on the new A380 from Doha to London. That was a horrible experience and I will avoid this aircraft like the plague. The service is terrible you have to wait ages for anyone to attend to you. I think its because there are too many people. Stick with the 777 if you can. The IFE keeps hanging or the controls fail. I gave up after the 3rd attempt and went and sat in the bar with my wife which is quite pleasant.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Qatar Airways customer review

(United Kingdom)

LHR-DOH-AMD and back again. The lounge in London is really nice. We flew on the A340-600 which is quite old and is not lie flat but its decent enough. The lounge in Doha is horrible especially compared to the old one. Its huge impersonal and it feels like most of the airport is in there with you rather than being a quiet sanctuary. More like a school canteen than a business lounge. The flight to Ahmedabad is on an A321 and is fine. Its not lie flat or anything but its a very short flight.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(United Kingdom)

I had never flown with Qatar before but what a wonderful surprise. Early check in at Heathrow and returning at Kathmandu meant we had extra leg room seats on all sectors there and back. Drinks service was wonderful and you can have what you want I was allowed to have champagne with my dinner. The food choice was lovely and tasty. The staff could not do enough for the passengers I have to say I would recommend and definitely fly with Qatar again. If I had any advice I would say they needed another set of toilets on the planes and I found the seats a little tight although I am a large man and I had extra legroom so it did not matter.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Qatar Airways customer review

(Sweden)

Went with Qatar Airways from Stockholm to Dubai through Doha. First flight was with their new Boeing 787 - Dreamliner. Good entertainment system high resolution screen but slow response in the touch and a lack of music and TV-series. The seat config is not good however the leg-room is a bit disappointing. Otherwise the Dreamliner is a nice airplane. On the way back it was with the A330 which is getting old and they should really change the entertainment system onboard. It didn't even work so the flight back was quite boring. Had a short flight with their B777 also from Doha to Dubai which is probably the best airplane Qatar has got right now. More legroom good entertainment system and so on.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no