Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2401 reviews
7/10
5 star Skytrax Rating
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10/10

Qatar Airways customer review

(Australia)

We flew from Washington DC to Doha then on to Perth. We had a wonderful flight. Staff were extremely professional and made the time in the air fly by would recommend Qatar Airways to anybody.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Qatar Airways customer review

(Singapore)

Flew outbound SIN-VIE return ZRH-SIN both transit through Doha. In-flight services and entertainment were good however food were below average for a premium airline. Seating arrangement on the Dreamliner economy class were 3x3x3 found it inconvenient for couples especially seating by the windows. Seating space were just okay for small built any taller than 1.75m might be a tight squeeze. Our inbound transit at Hamad Doha were from remote parking bay. Although bus shuttle to the terminal were smooth we were quite disappointed that such a premium airline felt very much budget oriented. The only consolation was we got the tickets cheap during promotion. The saving grace was flights were punctual for all 4 sectors which is very important to any traveler.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Qatar Airways customer review

(Australia)

PER-DOH-FRA with return CDG-DOH-PER. All flights on 777-300ER except DOH-FRA which was an older A330-300. This was our first time with QR (would normally use SQ or CX for this type of trip)and we were quite impressed with the overall economy service. Planes were quite clean and well maintained although the A330 was definitely showing its age. We found all staff to be professional and in general were quite friendly even if smiles were a little limited. The economy food was surprisingly good and varied plus of decent quantity. Alcohol limited without asking but always available. Call buttons seemed to get quick attention from what we observed. All flights on time or early except for one which was only 20 minutes late. I found economy seat comfort and legroom acceptable despite being 192cm tall. Very happy the QR 777 is 9 abreast and not the 10 across that some others try to squeeze in. Connection in DOH was a breeze (we had over 2 hours each way). Based on these 4 flights we are happy to recommend QR and will include them in future considerations.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(Thailand)

Travelled BKK-DOH-EDI on 10 Sep and was impressed with all aspects of QR. Use of THAI lounge at BKK is a real let down. Inflight service excellent. DOH Business Class lounge excellent. Returned EDI-DOH-BKK on 15 Oct. Flight departure delayed by 1 hour which caused some anxiety given a 1.5h stopover. But this was made up so there was a 55 minute stopover allowing us and our luggage to connect successfully. Inflight service on both sectors excellent. Boarding at DOH chaotic with no accessible separate boarding at gate for Business. Food is OK but not exceptional. But any downsides are certainly made up for by service which is above and beyond.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Qatar Airways customer review

(United Arab Emirates)

DXB-DOH-BCN. October 13rd. Overall a good product but I have yo admit nothing exceptional. First leg DXB-DOH was ok onboard a new A320 transfer at DOH was smooth and efficient thanks to the excellent PC Gold and Business class lounge. However ground staff was very disorganised looking like headless chickens. Second leg onboard new A330-200 ok but food was just awful. New 330 seats are also quite cramped. Both flights on time. Definitely a right choice.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
4/10

Qatar Airways customer review

(Denmark)

Just got back from a return trip CPH to Muscat via Doha and must say I am very disappointed! This is first time that I have flown with Qatar. The seats were not very comfortable the food below average and the service onboard mediocre. All in all not impressed.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Qatar Airways customer review

(Malaysia)

Decided to travel Business Class SGN-FCO-SGN last summer holidays (May/June 2014). The experience was great. Hubby and me + 3 kids aged 8 months 5 year-old and 9 year-old. All the crew were really helpful with the kids. They even allowed my baby to sleep on the unused seat. I cannot imagine how tedious it could be travellling with 3 kids but surprisingly everyone in my family was more than comfortable flying Qatar Airways. Will definitely use Qatar Airways again.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Qatar Airways customer review

(Germany)

Fairly disappointed. First class seat was narrow (much smaller than others like LH LX on the same aircraft type). Crew not proactive need to request everything. Food mediocre (compared to Asian airlines in F) no pyjamas no F lounge in DOH (C lounge was relatively good food offerings look impressive but everything is pre-cooked and dried out. Entertainment system needed rebooting and was unreliable.
Seat TypeFirst Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Qatar Airways customer review

(Brazil)

My wife and I flew GRU-DOH-SIN on 21/07/2014. The first part GRU-DOH we flew out on a 777-200LR it was clean inside and we loved the full flat bed. The other part DOH-SIN on their new 787 a first time for me on the Dreamliner excellent airplane. Very good seat pitch and width. We had a excellent staff service in both parts. Flight attendants readily and frequently serve you drinks or snacks. Food was tasted fresh and the best airline food we have tasted quite frankly.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(India)

I've traveled a lot of times to London from New Delhi via Doha and have always enjoyed my experience. The food is good. The entertainment systems provide a varsity of options. The window seats in economy can be a bit inconvenient as there's some plane's equipment under every window seat.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes