Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2400 reviews
7/10
5 star Skytrax Rating
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7/10

Qatar Airways customer review

(United Kingdom)

EDI-DOH-SGN. Short 75 minute transfer in Doha but everything went smoothly. Usual Hugh quality of food drink and service. The only downside was that the AV on the first sector (Dreamliner) didn't work.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(Germany)

MUC-DOH-KUL-SIN-DOH-MUC. My second trip with Qatar Airways. Crew and staff were very good at dealing with their tasks. Very friendly flight attendants. Food and Drinks were ok. 787 is a real dream. Very nice IFE system and also a nice atmosphere in the plane. A330 is also pretty decent but IFE system could be newer. Overall no problems with transfer or baggage. Will fly with them next year too.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Qatar Airways customer review

(United Kingdom)

SGN-DOH-EDI. Very strange first sector. There seemed to be fewer cabin crew serving our side of the cabin and the guy we encountered most seemed very flustered almost as if it were his first day on the job. The printed menu card was substituted with a photocopied equivalent when our food order was taken and it featured a few changes none of them for the better. They also quickly ran out of rose champagne and one of the white wines. The next sector to EDI was superb particularly the attentive cabin crew.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Qatar Airways customer review

(Sweden)

ARN-DOH-DAC and return in economy. ARN-DOH operated by a B787 and DOH-DAC operated by an A333. We had checked in online the night before so no long queues for us! Boarding was fast and efficient at ARN as usual. Was quite excited to fly on the 787 for the first time and I was fairly impressed by the mood lighting in the cabin. However the cabin felt quite cramped in this 9-abreast configuration. The load factor in Y was approximately 80%. The seats were decent the IFE was modern flight attendants were friendly and attentive and the food was great. Overall a great experience on this 6 hour flight. Transfer was smooth in the new Hamad airport. Next flight DOH- DAC on an A333. They changed the operating aircraft to a three class A333. The staff at DOH handled the situation well and new seats were given. My father got seated in business and the rest of us in Y. Flight was 95-100% full in Y. Overall a nice flight with friendly crew decent IFE and decent seats. The only letdown was the food. DAC- DOH operated by an A333 once again the flight was completely packed in business and economy. Boarding was smooth and we were off to DAC. Flight was great as usual with QR nice crew decent IFE and decent seats. The food was quite tasteless and once again the only letdown with this flight. Transfer in Doha was smooth as usual. DOH-ARN operated by A7-BCB I had bought the same plane in 1:200 from DOH. Load factor in Y was about 80-85%. The flight was great as usual except the food arrival at ARN was smooth. I was quite satisfied with QR except on the catering department. We chose QR because of the low fares and I would recommend them if the price is competitive.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(Australia)

Our flight was Perth Australia to Manchester UK return and it was a pleasure. We had lie flat beds Perth to Doha. These are excellent even if you don't want to sleep but just want to stretch out. The cabin service was the best I have experienced in Business Class. You can have your meals when you want them. The service was always there and always excellent without being obtrusive. We will certainly be flying with Qatar again this year.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Qatar Airways customer review

(United States)

Dallas-Doha-Bombay r/t in Business Class. Awesome experience. Excellent seats on B-777 ER/LR superb food (presented first class style - not a tray in sight) awesome lounge in Doha and service from the crew - best I have experienced (and I fly over 150K miles/year with One World). In fact I was on Cathay First a couple weeks prior from LAX-HKG-LAX and this QR service was as good or better (certainly better food on QR business than CX First). Great seat comfort with mattress toppers and duvets and seat massage function Excellent wines (presented restaurant style) and Champagnes - flawless. My wife and 2 kids felt the same way.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(United Arab Emirates)

We flew DXB-DOH-HKT in business return all on the A330 except the last leg on the 787. Very good service from the crew but can be a bit slow in getting drinks and food out. Business cabin is what you would expect from a quality airline like QR very good. IFE is good and food is not bad for airline food. All flights were on time. Business class in the dreamliner is excellent would love to fly a longer route on it. The lounge in DOH is excellent and massive! The Lounge in Phuket is a joke operated by Thai Airways I dont know why QR use it as the lounge beside it which Etihad use is much better. Definitely would fly Qatar again and recommend them.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Qatar Airways customer review

(Sweden)

ARN-DOH-DAC return in economy. First leg ARN-DOH operated by a Boeing 787-8 was quite excited to fly on the B787 for the first time. We had checked in online so no long queues for us! Boarding was done on-time and efficiently. I was quite impressed with the lighting in the cabin however it felt fairly cramped in a 9-abreast configuration. The flight was about 80% full. Legroom was decent food was great the IFE was great and the flight attendants were very friendly and attentive. Transfer in Doha was smooth the next flight DOH-DAC operated by an A333. Plane change from two class A333 to three class A333. Our chosen seats got changed the staff handled the situation well and new seats were given. My father was placed in business and the rest of us in economy. Flight was about 95% full. Once again a great experience with friendly flight attendants great IFE and decent legroom. Only one option for the meal which was okay nothing special. Return flight DAC-DOH operated by a two class A333. Fight was 100% full. Friendly and attentive crew as usual boarding was done efficiently. We had a great flight with excellent service as usual however the only let down was the food. Transfer in Doha-Hamad was smooth. Lovely airport. We had a pleasant flight as usual but the food was still quite bad. We were offered with one option which is quite bad IMO. We were able to choose from a handful of options on the outbound flight (ARN-DOH). However I had excellent flights with QR nonetheless and I would gladly choose them again in the future!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Qatar Airways customer review

(Germany)

28/10/2014 MUC-DOH QR058. 29/10/2014 DOH-CGK QR956. 10/12/2014 CGK-DOH QR957. 11/12/2014 DOH-MUC QR059. Flights all on time perfect crew performance (ground staff and cabin Crews). Unfortunately some aircraft's still have recliner seats instead of flat beds in Business Class.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Qatar Airways customer review

(Denmark)

DOH-CPH-DOH-SGN on 18 Dec and 29-30 Dec. 2014. All flights on time. B787-800 DOH-CPH-DOH on B787-800 and A330-200 on the DOH-SGN leg. Food good but much less and of slightly deteriorating quality as compared to previous flights. FA’s professional hard working coping and caring despite the flights were full. Economy on 787 is nothing above normal seats are cramped and exit seats cannot always decline. Gold-tier members recognised in economy (2 out of 3 times). Champagne made available on all flights. Bus-transfers in Doha still frequent and tedious and constitute anti-climax on otherwise spotless trips. New Al Mourjan lounge in Doha huge impressive but lacks personality decorations and toilets. Meals on order.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes