Qatar Airways customer review
J Geno (United States)
Flew IAD-DOH-SHJ (Sharjah outside Dubai) during a promo sale in mid-May. Food quality and entertainment options were phenomenal. Movies were up to date and seat width and legroom was decent. Comfortable cabin atmosphere on the long-haul legs and good cabin service. My requests for snacks and ice cream were honored and added satisfaction to the flight. The repeated on-screen play of the menu was disruptive to IFE though. Appreciated the youth and gentleness of in-flight staff especially on the short-haul flights. Even the short-haul flights had delectable snacks. The only trouble was the since-decommissioned Doha International Airport was not sufficient to handle QR's busy network and operations. Had we not seen monitors in other parts of the airport we would have definitely missed our flights. QR's flights to/from the States tend to be pretty packed because of service to/from South Asia.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
Henden Ronald (United Kingdom)
Up coming trip. LHR-DPS Booked First 380 Biz 787. Late delivery 380 so changed to 777 no issue but downgraded to Biz. with no communication from Qatar of downgrade. Only found out when I checked reservation online. Speedy refund after contacting reservations. 787 also changed to 330 with the dreaded angled seat. LHR-DOH leg now changed again this time 340 angled seat. Resigned to the fact won't be getting much sleep. Never had problems with Qatar in the past. If I had known 340/330 combo with no flat bed would have booked SQ. My scoring is based on past experiences on 777 only not the older 340 330.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
Williams Leonie (Australia)
27th July Melbourne - Doha QR905 Boeing 777-200LR. 28th July Doha - Paris (CDG) QR39 Airbus A346. 18th August Venice QR130 to Doha Airbus A320v. 19th August QR904 Doha to Melbourne Boeing 777-200LR. Recently travelled 4 business flights. The catering was very ordinary. The champagne and beer were both warm the food was not eatable. I ordered a fillet and received a fruit platter. When fillet finally arrived it was tough and chewy and I couldnt eat. I couldnt even cut through. My Inflight Entertainment on one leg was not working. The movies are very old and very few new shows. The staff although very pleasant do not seem to be that helpful. The seats were very comfortable. I had to ask for pyjamas and no-one offered to put my fitted cover over seat. Good quality champagne what a waste. Overall very disappointing.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | no |
Qatar Airways customer review
Ng Sze Hang (Hong Kong)
HKG-DOH and DOH-LHR on 12/8/2014 MAD-DOH on 27/8/2014. HKG-DOH: Flew on a 11 year old A330-200. Although the plane was 11 years old it was new and clean inside. New touchscreen entertainment system many new films and a wide choices of films. Food was excellent however the cabin crew should smile more. DOH-LHR: A 7year old B777-300ER. Flight was delayed by about 30 minutes. Entertainment system was almost the same but it wasn't sensitive. Meal was not bad but the first sector was better. Excellent service the cabin crew smiled a lot. MAD-DOH: A 4 year old B777-300ER. Entertainment system was more sensitive. Excellent service and meal. Seat was comfortable and the legroom is good. Qatar Airways is my first choice when I go to Europe next time because of its 5 star service!
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
Derek Salter (South Africa)
Economy Paris to Doha and then Business from Doha to CPT. Flight from Paris left late so I missed my connection in Doha. Ground staff waiting on my arrival to take me to transfer desk to make alternative arrangements. All done very professionally. Put on the following day's flight and overnight in a hotel in Doha at no additional cost. Doha's new airport is stunning. I used the business lounge on the morning of my revised flight and it was spacious modern with great food. The flight in business to CPT was superb. Very comfortable seat in the new Dreamliner with excellent entertainment attentive staff and good food options. Highly recommended.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
S McLay (United Kingdom)
Flight from Edinburgh to Singapore via Doha. Seemed like an amazing price for business class both ways and on a 5 star airline. Flights out were on new planes and very comfortable however cabin crew were tiring always fussing; maybe that's 5 star treatment but I don't like it. Flight back was on a not so new plane from Doha to London and not very comfortable I'll stick with BA premium economy out and business back in the future as its cheaper and all in a better experience. My colleague went Emirates business for around the same price as Qatar Airways and reported a very good experience.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | no |
Qatar Airways customer review
Senanayaka Saman (Canada)
Flew Edinburgh to Doha on flight QR0028 Doha to Colombo QR0660 again Colombo to Doha QR 0663 and Doha to Munich QR0057. For most of the sectors Boeing 787-8 Jet and Boeing 777-300ER Jet were used. Those were superb flights with amazing facilities except QR 0660. Crew and flight attendants also were fairly good. Flight QR0660. It was like an old bus there was no AC when we were on board. One hour was taken to fix the AC. This flight must not be used for international service it should be used for domestic service. I started from North America via Europe Middle East to South Asia. We expect comfortable service throughout all sectors.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
R Scholten (Netherlands)
First leg QR1366 JNB-DOH on new Boeing 787-800. Efficient online check-in and friendly staff at baggage drop off. IFE system worked properly and crew was welcoming but not very friendly just did their job. Special ordered meals were served but drinks were only served twice! Flight was on time. Second leg QR67 DOH-FRA on Airbus A330-300. Staff was welcoming and helpful. IFE did not work properly (crashed several times). Ordered meals were served but tasted horrible. Moreover the amount was much to less. Again drinks were only served twice (during breakfast and lunch). I felt a bit ignored by the crew when I wanted a third drink which in my opinion should be served on a flight of seven hours. Flight arrived on time in Frankfurt.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | no |
Qatar Airways customer review
Willy Fischer (France)
Paris to Doha Business Class 15 August 2014. As always with Qatar Airways the crew and flight attendants were excellent. The service as everything else about the flight is on a good or excellent level. Difficult to find better ratio quality/price at least on this route Europe to Asia/Pacific.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Qatar Airways customer review
Derek Salter (South Africa)
Economy from Cape Town to London via Doha. Extremely pleased. New 787 to Doha and found it very comfortable good leg room quiet and spacious overall. Older 340 to London but again comfortable and spacious. Easy transfer at Doha in the new airport. Staff on board very helpful and attentive. Food ok - but the hot snacks rather unpalatable. Recommended for the price and comfort. Both flights completely full.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |