Qatar Airways

Recently I flew on Qatar Airways A320 and then a Boeing 777-300ER from Dubai to Washington via Doha. The cabin crew were attentive at all times and had a smile on their face. If they did not have the desired option of food they politely replied that they did not have and recommended something else suitable for the passenger. IFE System was the new Oryx which had every movie one would like. They even featured cartoons and TV serials for kids in all languages with subtitles. The food was great, they offered lamb biryani as well as sandwich with vegan or chicken filling. The seats were comfortable which helped me sleep for some time. I would recomend Qatar Airways.

We flew London to Dubai through Doha, using Qatar Airways for the first time. My expectations were high after all their ads about 5 stars airline etc, and I'm glad to say we would agree with most of that. Boeing 777 was comfortable and clean, and surprisingly the lavs were clean the 2 times I used them. A full meal and snack served, which was more than enough for what was not a very long flight. Inflight entertainment was great, but when will airlines stop the dreadful ads that they inject every time you stop, start etc. Doha airport was big, but found it quite easy to make our transfer, and enjoyed some great coffee there while waiting - it was busy though! Cabin crew were a mixed bunch of nationalities and types, but generally we found them friendly and obliging, and efficient - reminded me a bit of the Lufthansa no-nonsense efficiency. Looking forward to the return and hope it is as good.

We had a dreadful experience with Qatar Airways travelling QR2 on 13th Sept 2015. We were delayed 2 hours because a passenger onboard wasn't feeling well as the plane was taxiing out. Instead of offloading this passenger, the captain decided to wait for a doctor to treat them. The passenger was found to be fit to travel and we departed 2 hours late. This meant we missed our connecting flight at Doha for the onward leg to the Maldives. What made us angry was that our connecting flight was still on the ground at Doha when we landed, but couldn't be held for a short time to allow connecting passengers to board. On arrival we were presented with transfer and hotel vouchers as we disembarked at Doha at 7.30am. We were not allowed to retrieve luggage and were taken by minibus to a hotel on the outskirts of Doha (the Golden Ocean), which seemed like a 2 star hotel. We tried to sleep but this proved impossible as the hotel is situated next to a building site - there was constant drilling and hammering all day long. Not having access to any of our luggage compounded the misery, as we couldn't change into clean clothes. We were collected at 10pm for the flight to the Maldives which departed at 1am. No member of staff apologised at any time - we felt abandoned. We missed 2 nights sleep in a row and arrived at our holiday destination shattered. We spent the holiday fretting about the return journey, as the connection time was a mere 55 minutes, and we dreaded missing it. The final insult was being told our flight from Doha back to London was departing late because it was waiting for some passengers coming in on a delayed flight.

On 18th Sept I was flying Qatar Airways from Bucharest to Doha, and in Doha I was supposed to change the plane and get into another flight of Qatar Airways for Bangalore. The flight from Bucharest got delayed and I missed the connecting flight to Bangalore. However, I am very appreciative about the ground staff of Qatar Airways who took excellent care of me, communicating the reason and making me feel comfortable, while in the meantime they got me a stay arrangement done in Doha, until I had the next available flight to Bangalore, which was the next day. This makes me say 5 Stars to Qatar Airways for excellent customer care. Thanks.

Frankfurt to Doha with Qatar Airways on an A350, with the best and widest ever seats in economy class! Very good service from truly international cabin staff. Easy job, with the aircraft not full. Food was disappointing, a very good Chilean wine and excellent hot, tasty coffee. Extremely nice 3D flight info. The Doha to Colombo flight was on an older Boeing 777 that was disappointing after the A350 flight from Frankfurt. Flight full, not enough staff and seats not so comfortable, with old IFE.     ⚑ Qatar Airways Ranking

Qatar Airways Boeing 777 is better than it's Boeing 787. Despite a little older seats, the cabin layout is much more spacious with a 3x3x3 seat layout. Cabin crew service is adequate, and the inflight entertainment is excellent.

Was looking forward to experience Qatar Airways Boeing 787, but disappointed by the cramped 3-3-3 seat layout. Cabin staff service was adequate and efficient, but maybe not 5 stars. The inflight entertainment on was great. Qatar Airways has competitive pricing, which is something to consider when purchasing a ticket.

I've been Platinum with Qatar for some years now and Emirates are far better - with better lounges but they don't fly from GYD. The prices in Doha Duty Free often substantially higher than shops in many countries. QR lounges outside of Doha are substandard. There is only one lounge in DOH so if you are flying from a remote gate you have miles to walk. The downstairs gate I used (E26-30 I think) is like a zoo and they expect you to sit and wait till the flight has boarded before putting you on the business class bus.

Scheduled late Qatar Airways departure from Bangkok means we immediately recline and sleep, without food or drink. QR cabins on the Boeing 777 are excellent. Staff friendly, helpful and efficient. Transit at DOH is a joy, with sufficient time to shower and eat a little food in the Business Class lounge. Re-boarding from DOH on the Boeing 787 was more efficient than previously. A little more sleep and modest food consumption near arrival at EDI made for an ideal flight. Excellent experience throughout.

Check-in at EDI much improved on last year. Flight departure on time. Crew on first sector EDI-DOH seemed a bit unco-ordinated on my side of the central aisle. The all day dining concept did not seem to be properly co-ordinated. Food is served, but without wine at the same time. When I requested a glass it never arrived. I consequently left my main course untouched. Although my partner's meal service was better on his side of the aisle, he only received his glass of wine after he had finished eating lunch. Arrival in DOH allowed for sufficient time to shower and have a drink and snacks in the Business Class lounge. Service on the DOH-BKK sector was infinitely better, but as I had opted to sleep, I only ordered a cheese course, and could sleep for the remainder of the flight. Have to mark down based on EDI-DOH staff performance.