Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2402 reviews
7/10
5 star Skytrax Rating
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10/10

"as good as it gets"

(Sweden)

Stockholm to Melbourne via Doha. The first time flying with Qatar Airways and it won´t be the last, it was as good as it gets when flying economy class. The Boeing 787 from Stockholm to Doha was quiet and smooth and with great service of crew and inflight entertainment. The leg room was ok but the seat width is a little tight, but overall a great flying experience. Doha to Melbourne on the Boeing 777-300 with more space - both legroom and seat width. The crew gave just as good service, made the 13,5hour flight as good as it can possibly get, even my 85year old father didn´t have any complaints. The return trip was just as good, well done Qatar keep up the good work.
AircraftBoeing 787 / 777-300
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteARN to MEL via DOH
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"first time I enjoyed a trip "

(Italy)

For the first time in my life I enjoyed a trip by plane of more than 12 hours, this was flying Qatar Airways from Rome to Bangkok via Doha in Economy class. That's all I have to say and recommend!
AircraftA380
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteFCO to BKK via DOH
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"service and food faultless"

(United Kingdom)

London to Shiraz via Doha, returning from Tehran. Qatar Airways 1x2x1 business class layout on the A380 top deck means every seat has aisle access. They are angled away from the aisle to make them more private, have lots of storage space (plus big overhead bins) and are very comfortable. There are two toilets at the front and two at the back and the lounge area (which surprisingly didn't seem to be used much) makes the whole area feel spacious. Passengers in the small economy section at the rear of the top deck are entirely separate and not allowed to use the lounge or wander through the business area. The cabin service and food was faultless. Qatar Airways cabin staff are specifically trained for the A380 and it certainly shows. A nice touch is that each passenger has a designated crew member who introduces him/herself before take off and says goodbye before landing. The A320 has old style business class seats but these were fine for relatively short flights.
AircraftA380 / A320
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteLHR to SYZ via DOH
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"recommend this airline"

(Belgium)

Brussels to Bangkok return via Doha on Qatar Airways. All flights on time, very clean aircraft. The crew was very friendly and food very good. I can only recommend this airline. I will fly with them definetely again!
AircraftBoeing 787 / A380
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBRU to BKK via DOH
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"cannot fault any part of the service"

(United Kingdom)

As a first time traveller with Qatar Airways I must say that I cannot fault any part of the service received on this trip. I also travelled the route in the opposite direction a few weeks earlier. Staff most attentive and food outstanding. It was exciting to experience the A380, but my preference would be the Boeing 777 business cabin, being much more more intimate and personal than the much larger A380. I also believe the seat is better on the Boeing 777.
AircraftBoeing 777 / A380
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteHanoi to London via Doha
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"impressed by the service"

(United Kingdom)

Amsterdam to Bangkok via Doha. I tried Qatar Airways early this year between London and Cape Town return in economy. I was so impressed by the service I decided to give the business class a try, and I have to say it really does feel like 5 star compared to the airlines I normally use. Check in at Schiphol was quick and polite directed to the Aspire lounge - a 3rd party lounge which is fine although busy. Boarding on time by class, once onboard the service was 2nd to none! The seat on the Boeing 787 (2A) was comfortable a great environment. The crew on this flight I could not fault and neither could I fault the food which was presented well and tasted great. On time departure and arrived 15 minutes early. Hamad Airport in Doha is fantastic I used the lounge during my 2hr transit which again was really 5 star - lots of space great food and; service. Boarding for the 2nd flight from gate B2 orderly with business passengers boarded on the 2nd floor, seat 22A - once again the same as the Boeing 787, comfortable and lots of room. Crew and food on this flight was better than the previous flight. Arrived on time and an airline I will use again.
AircraftBoeing 787 / A380
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteAMS to BKK via Doha
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"thoroughly enjoyed all flights"

(United Kingdom)

My wife and two of our children thoroughly enjoyed all 4 Qatar Airways flights, from Amsterdam to Ho Chi Minh City via Doha. The standard of cuisine and other catering was very high, but they did seem to run out of things early in each flight. Maybe they shouldn't over play dining options and (wonderful) spirit and wine choices. The rose champagne was finished before take off in AMS. Being patriotic I ordered a Glenfiddich as my post departure drink from SGN and there wasn't any. The Meursault wine was finished after one glass out of AMS and SGN. On each occasion I was told they would try to get me my dining options subject to what their colleague had been asked for in the other aisle. I formed the impression that there was calculated stocking of food and using up depleted stocks of their excellent drinks cellar. I spoke to the cabin director on one matter. The business class seat layout of the Boeing 787 is 1x2x1. My wife and I sat in the middle with the children on either side. It was clear we were travelling together but they could not comprehend that my wife and I would want to dine together and insisted that we take service at different times from different crew. Sorted on the last flight after a wee chat. Please don't get me wrong. These are minor gripes about a superb airline with an amazing Business Class facility in Doha.
AircraftBoeing 787 / A330-200
Type Of TravellerFamily Leisure
Seat TypeBusiness Class
RouteAMS to SGN via DOH
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
2/10

"seats changed last minute "

(Singapore)

Our seats were changed last minute when boarding from Singapore to Doha, even after we have checked in online and have seats confirmed and printed out our boarding passes as instructed by email. On our way home, seats were changed three times and had to be separated. Customer service was non existent. When we did a feedback we were told that advance seat reservations can never be guaranteed.
AircraftA380 / Boeing 777
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteSIN to LHR via DOH
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
10/10

"absolutely fantastic flights"

(United Kingdom)

Stockholm to Phuket via Doha with Qatar Airways. Outstanding, absolutely fantastic flights. Knocks spots off British Airways Club world which we normally use. Will definitely be using again. Everything about the flights from service to comfort, to the lounge in Doha was impeccable. If you fly out a smaller European city you can save a small fortune as we did.
AircraftBoeing 787
Type Of TravellerFamily Leisure
Seat TypeBusiness Class
RouteARN to HKT via DOH
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"outstanding throughout"

(France)

Flew Qatar Airways business class for the first time, from Paris CDG to Perth via Doha. Absolutely outstanding throughout. From the customer service to enthusiasm of the staff and cleanliness of the great aircraft it was a wonderful experience - the onboard team was marvellous. Other airlines should look to Qatar as the way to operate, impossible to fault!
AircraftA380 / Boeing 777
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteCDG to PER
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes