Qatar Airways

Qatar Airways from London Heathrow to Lagos via Doha, return. Qatar has many virtues such as pleasant crew, good seating, immaculate aircraft and excellent wine. The entrée course food quality and portion size was appalling as was the dry, hot snack before landing. There was little to interest me in the inflight entertainment, and I found it difficult to operate. The new airport in Doha is pleasing to the eye but signage is poor. Luckily there are many customer service agents on duty to assist.

Delhi to Rome via Doha with Qatar Airways. It's always a delight to fly in a brand new aircraft, and this Boeing 787 and Qatar Airways impeccable service made it a lot better. The flight took off on time. Throughout the flight, drinks and light snacks were on the offer. I had ordered for a Hindu non-veg meal and it was lip-smacking. Most importantly, I am 6 ft tall but still managed to find a comfortable leg space.

In the early morning on November 12th me and my wife were onboard Qatar Airways 069 from Doha to Frankfurt. Our seats were in row 6 in front of the lavatories. The aircraft departed with a slight delay at Doha and arrived at Frankfurt ahead of the scheduled arrivak time. The seat comfort of Qatar Airways lie flat seats is very comfortable. The aircraft looked and is of course pretty new. The flight attendants worked professionally. Food and beverages were great and meals were served at the time the passenger prefers. Overnight kits from Armani and complimentary pyjamas were provided.

On 12th November me and my wife were flying from Doha to Bangkok on Qatar Airways flight QR 830. We had a confirmed seat reservation in row 82 which was changed by the ground staff to row 32 on the upper deck of the 380. The seat comfort is a bit worse in comparision of the previous flight on an A350, but it was still good. The onboard service and food and beverage were good as well, and so was the onboard entertainment system. The aircraft was fully booked with only a few seats left vacant. The lavatories and the interieur of the A380 were clean and pretty new.

On November 11th my wife and myself were flying on flight QR833 from Bangkok to Doha. The flight departed Bangkok with a slight delay but arrived on time at Doha. The seating in our row 12 was outstanding. The cabin was spotless clean, service very professional and highly motivated. The food and beverage were excellent. Overnight kits from Georgio Armani as well as complimentary pyjamas were provided. The inflight entertainment remote control on one seat didn't work properly at the beginning but the flight attendants got it fixed. The business class was fully booked. Every passenger was asked by the crewmembers at the end of flight about their impressions or if they would like to complain. In our opinion the flight attendants did a great job and couldn't do any better.

I recently flew Bangkok to Dubai via Doha and then to Manchester, returning from London to Bangkok via Doha on Qatar Airways. Three of the longer flight sectors were on the new A380. I prebooked a seat in the upstairs economy zone on all flights, which proved to be a good choice. This zone was small but quiet and very spacious. I thought the seating was one of the best I have been on in Economy class. The staff, food and entertainment were all top notch. Its also a plus to fly via the new airport in Doha, very easy to navigate unlike Dubai.

On 24th October we flew Qatar Airways from Frankfurt to Doha. Our seats were located in row 36 on the port side of the aircraft. The A350 aircraft was extremely clean and the seat comfort quite good for economy. The food and beverages served were above standard. The service onboard was at a high level compared to other airlines on this routing. The overall experience pretty good.

I use a wheelchair and flew from Berlin to Bangkok via Doha. I did the booking in April 2015 and all seats were confirmed. When I made the web check in my companion got other seats than I. At check in it was not possible to solve the problem. Doha to Bangkok I got other seats. It was not possible to receive my wheelchair in Doha. I had to use an airport wheelchair which was too small. The transfer to my seat was also not very professional with their right equipment. On the way back in BKK I didn't get the confirmed seat. I got a seat (43D A380) with unmoveable armrests and it was difficult to sit down. The food was on both legs the same and the bar service was good.

London to Singapore via Doha. Very impressed with the economy service and product offering on Qatar Airways on their brand new A380 and A350 aircraft. Aircraft spotlessly clean on both legs. Seating the same on both aircraft, very comfortable with good legroom and reasonable seat width. Felt more cramped on the A350. Crew professional and friendly on both legs. Good meal services on both flights, although I note on daylight flights in this case London to Doha the meal service and offering is much more extensive than on the early morning flights 0230am from Doha to Singapore. Inflight entertainment good and extensive choice not just of Western movies/tv but content from around the world. The Oryx IFE system they use is not that user friendly and can be clumsy. 15 minutes free wifi offered on both flights, but no point in using as the system times out constantly. Bathrooms kept clean throughout both flights. Only real negatives about experience, very long and drawn out safety announcements done in both Arabic and English but not simultaneously, way too much advertising of Qatar Airways, Qatar banks etc. Inflight entertainment interrupted too many times with charity videos and arrival videos for Doha. The new Doha airport for economy class passengers very bland, very poor food outlet choices, expensive shops, but lack of sitting area, shower and rest facilities for such a major global hub.

Hanoi to Nairobi via Bangkok and Doha. Excellent service at check-in in Noi Bai International Airport. NIA Business Lounge in T2 is very good and spacious. Onboard proactive FAs provide a good mood and proper care. The product has changed slightly in recent months in economy class with smaller food portions though 3 options are offered on menu card. Champagne is not served in economy class but an amenity kit is still provided. Excellent language skills among the crew. All flights on time. Reliability and precision of the airline high. FAs are professional, fresh, and often in a sparkling mood. I never had experienced a significant delay with Qatar Airways, but am annoyed by eternal bus-transfers in Doha. HIA was supposed to have this improved but I do not see much change nor direct gate access. Onboard the worst part is the the slow safety video, lengthy, numerous commercials (esp. on tourism, banking, and HIA glamourisation). Even worse are QR charity initiatives which are imposed on all passengers. Drink rounds have been less on my flights and are no separate round offered prior to meals - which can be delayed for 1-2 hours into the flight