Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2400 reviews
7/10
5 star Skytrax Rating
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10/10

"seats comfortable both ways"

(Germany)

Flew Frankfurt to Ahmedabad via Doha with Qatar Airways. My first leg was on an A350 from FRA-DOH and 2nd with A320 and the same on the way back. A350 was excellent, seats were comfortable both ways. I look forward to flying Qatar Airways again.
AircraftA350
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteFRA to AMD via DOH
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"service onboard by FAs is world class"

(Denmark)

Travelled 5-6 December 2015 with Qatar Airways. Small Aircrafts (A321 and A320, respectively). Flights punctual, baggage perfectly transferred. Though small, a decent, lounge access is now provided in Nairobi after a two years break (since the airport fire in 2013). Access provided to the Swissport Aspire lounge which is a 3rd party lounge) for elite travellers. Service onboard by FAs is world class. Food portions diminishing, but 3 still options for dinner/lunch on economy remain. Wines have now been reduced from four choices a month ago till now only two, red or white - both are mediocre though of Chilean provenances. The most annoying are the lengthy bus cattle-transfers at Doha (yes! They are still ongoing as the jet-bridges are far from sufficient). Secondly, endless announcements, advertisements, and even Qatar charity requests on passengers ("Educate a child", "support etc..") disturbs the IFE systems to the extent of it becoming annoying and useless despite the good movies.
AircraftA321 and A320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteNBO to DXB via DOH
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"polite and attentive crew"

(Germany)

Frankfurt to Doha with Qatar Airways, on-time departure and arrival. The check-in was ok, some problems that our daughter was too large for the bassinet and a 3rd seat wasn't available. The service onboard was perfect with very polite and attentive crew members. My new suitcase got damaged and even 1 month after I complained no response.
AircraftA350
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteFrankfurt to Doha
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"wish this experience again"

(United Kingdom)

Tokyo to Paris CDG via Doha with Qatar Airways. No problem checking in at Narita airport. Able to get exit window seat with no fuss. Food okay, ordered vegetarian meal. DOH to CDG only 3 passengers in the upper deck section reserved for Privilege club holders, and no other passengers upgraded. Able to lie flat using the middle seats. Had a chat with the attentive stewardess. I wish I will have this experience again!
AircraftBoeing 777 / A380
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteNRT to CDG via DOH
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"very pleased overall"

(United Kingdom)

London to Bangkok via Doha with Qatar Airways, and very pleased overall - especially with the three of four legs on A380 which I found a great step up beyond what I've seen before. Comfortable and supportive seats and even at 1.84m enough space and so quiet. Service very attentive and polite, all on time and minimal time queuing to board aircraft. Entertainment system, again especially on A380, was excellent. Only great weakness was food - even by airline standards I found it terrible on all four flights - fatty meat, almost nothing green, frequently a stodgy pasty with paste inside referred to as chicken sandwich : not nutritious. Juices also terrible (processed juice drinks); didn't try wines. Such a shame given the service and aircraft quality.
AircraftA380 / Boeing 777
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLHR to BKK via DOH
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"had a wonderful experience"

(Malaysia)

This is my first trip to Edinburgh with Qatar Airways, this involved four flights in total. The ground service in KL was not good. Kuala Lumpur to Doha was on A330. Since the seat arrangement is 2-4-2, it's no problem for me as I was traveling with my sister. The journey was long but the service was excellent. The cabin crew were really attentive and polite, attending to our needs. On the next flight from Doha to Edinburgh, we boarded the Boeing 787 . The seating arrangement is 3-3-3 so this means we're seated with a stranger. But no matter, we had a good time. The cabin crew for this flight (7+ hours) were even better than the first. Our return flights were smoother, however, the flight crew from Doha to Kuala Lumpur were less friendly, loud, and noisy in the cabin. The food were excellent especially the breakfast and lunch. The snacks though could be improved. I'd rather have a sandwich than the pastry (thick dough) sandwich. Overall, I had a wonderful experience flying with Qatar Airways.
AircraftA330 / Boeing 787
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteKUL to EDI via DOH
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
5/10

"good legroom for economy"

(Australia)

Perth to London via Doha. The seats were comfortable, got a packet with tooth brush, tooth paste and an eye mask. I also got a blanket and pillow. There was enough room for me to stretch my legs out. Good choice of movies and shows. I was disappointed with food, not much of a choice on the menu and didn't have enough for 11 hour flight. One point they were handing out chicken sandwiches but turned out to be a pastry filled with mush. Staff were okay, they weren't smiling. At least 8 hours into the flight, they eventually handed out small bottles of water. But flight was good, no turbulence, smooth landing in Doha. I was looking forward to a flight on the Boeing 787 Dreamliner but they changed it to a Boeing 777-300er. London to Doha I flew the A380. Great aircraft, good legroom for economy, food was sort of the same, except they handed out a decent chocolate bar. Entertainment systems newer than the 777. They were great, I watched a few movies and slept most of the time. Then another smooth landing at Doha. I was impressed of the A380. Another Boeing 777-300ER from Doha to Perth. A kid in front of me pushed his seat back on boarding and cabin crew walked by and did nothing until takeoff. Once we took off, the seat came down again for the whole flight. It was difficult to eat food and watch Tv. This plane, my entertainment system would not respond, couldn't press anything without it glitching.
AircraftBoeing 777-300 / A380
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RoutePER to LHR via DOH
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
9/10

"service was courteous and pleasant"

(United States)

I was quite pleased by my recent return journey on Qatar Airways. I had the pleasure of flying on both the Boeing 777-200LR as well as the A380 on my journey from Philadelphia to Bangkok via Doha return. The service was courteous and pleasant, the cabins were kept up to date and the food was of good quality. No complaints.
AircraftBoeing 777-200 / A380
Type Of TravellerBusiness
Seat TypeEconomy Class
RoutePHL to BKK via DOH
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"excellent flights and lounge"

(United Kingdom)

Amsterdam to Bangkok via Doha with Qatar Airways. Excellent flights and lounge at Doha. Boeing 787 and A380 seats are the same. But strangely the IFE on the Boeing was nowhere near as extensive as the A380. My wife ordered a veggie meal and the first flight she asked if she could choose something from the regular menu, as the flight was full the answer was no. No problem - but she only received three courses instead of five. Second sector on A380 she could choose anything. The return sector she cancelled the special meal and it was much more enjoyable. On board champagne has changed since I flew QR back in the Spring. Jaquart was offered in the Business cabin, it was okay but the Taittinger Comtres de Chanpagne in the A380 lounge was much nicer. Aspire lounge used at Amsterdam was okay and better than the BA lounge next door. Overall besides Singapore Airlines, I have yet to experience a better Business class flight. Lesson learnt by my wife, don't order a special meal - plenty of veggie choices on the regular menu.
AircraftBoeing 787 / A380
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteAMS to BKK via DOH
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"impressed with products"

(United Kingdom)

Clean, fresh and smooth even though the duration of the flight was just 47 mins, every minute of it was totally worth it. I'm impressed with the kind of products offered on this Doha to Dubai shuttle. Nothing more to say, an experience of this would be more than enough of an explanation.
AircraftBoeing 787
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDoha to Dubai
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes