Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2400 reviews
7/10
5 star Skytrax Rating
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10/10

"does not get better than this "

(Ireland)

Paris to Bangkok via Doha with Qatar Airways. In a word excellent. Business class does not get better than this with regard to service, food, cabin layout and ambiance. The seat was magnificent with controls that got you into the seat or lying position of your choice. I connected with Aer Lingus from Dublin bypassing the more direct option using either Etihad or Emirates. Smart move. I have used both of these airlines in business on a few occasions and although good in themselves come nowhere near the Qatar Airways product for its elegance, comfort and consistency. Being part of the one world alliance is also an added bonus. Rightly the number one airline offering a lounge in Doha that is just unbeatable. I look forward to their arrival some day into the Irish market.
AircraftA380
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteCDG to BKK via DOH
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"FAs very polite"

(Greece)

ATH-DOH-BKK return with Qatar Airways. Excellent flights, all on time. Food was probably the best I've had in economy class, always with 3 options on each flight. FAs very polite, with a true smile on their face. The A380 on the DOH-BKK sector, is an experience in itself. Excellent IFE, 3D touch screen TV, 15 mins free wifi and on air network service is a top quality product. QR deserves the 5 star ranking and it will be my only choise for my middle and far east flights.
AircraftA330, A380
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteATH to BKK via DOH
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"deserves the 5 stars"

(Brazil)

My flight from São Paulo to Singapore via Abu Dhabi with Etihad was cancelled, so I flew São Paulo to Singapore connecting in Doha with Qatar Airways. First segment, GRU-DOH was in a Boeing 777-300. Very nice seats, excellent service, meals, beverages, chocolate Valrhona. Arrived punctually at Doha, where I had a 2hr 30min connection for the next flight to Singapore. Next segment was in an A350 : a very new aircraft, very nice decoration and design of the business class cabin (no first class). Service onboard also excellent, nice crew, always ready to help and to offer you what you want. No complains and deserves the 5 stars.
AircraftBoeing 777 / A350
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteGRU to SIN via DOH
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
3/10

"food was average"

(Australia)

Melbourne to Madrid via Doha. The flights were on time and check in staff very welcoming and efficient. The food was average, service was okay, my headset was broken on one leg and I didn't get a replacement. My main issue was even though at check in I was in an aisle seat, for the longer leg this was changed at the gate and they would not move me again - even though this had happened on my outbound as well within less than a week. I explained my circumstances but the gate person was not interested and was told it was because I was travelling alone.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMEL to MAD via DOH
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
8/10

"flight experience was nice"

(Azerbaijan)

Traveled Qatar Airways on route Baku to Oslo via Doha and back. Baku-Doha flight is operated by new A320. Check in was ok. I requested for window seat. No problems. Doha to Oslo red eye flight is operated by Boeing 787. I got an exit seat where two families with small kids were sitting. All night long these kids have cried. So I experienced uncomfortable flight. But nothing the airline can do. Seat pitch was good because of an emergency exit. Very attentive and friendly cabin crew. IFE contained many new movies, musics and games. My flight experience was nice. Would fly with them again.
AircraftBoeing 787 / A320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteGYD to OSL via DOH
Date FlownFebruary 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"Boeing 787 product great"

(United Kingdom)

London to Tokyo Haneda via Doha. As usual it was a pleasure to fly with Qatar Airways, but not perfect. The Business product on the 777 is not the latest, but it is very spacious and so much better than other carriers. Seat was a little hard. My first experience of the Boeing 787 product, which I thought was great, even though at first sight it appears more cramped (I did graze my shin on the TV shelf when trying to get back onto bed). I liked the lav location in the cabin vice galley area. I was surprised that transfer at DOH was worse than at the old airport; bus to and from aircraft and a ridiculously long walk to gate D24 to get bus. Terminal was crowded and confusing; not enough staff or signs to help. My biggest negative is that Qatar Airways has decreased quality and quantity of onboard catering since my last flight. Cheaper Champagne, less choice of food, no celeb chef dishes. Full cabins on both sectors meant my choices had gone by the time I wanted to eat. All I got was a bowl of muesli 1 hr from DOH and 6 pieces of sushi 2 hrs before HND, not good for 13 hours in Business class.
AircraftBoeing 777-300 / 787
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteLHR to HND via DOH
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"best flight I have ever taken"

(Taiwan)

Manchester to Kuala Lumpur via Doha with Qatar Airways. This was my first long haul flight in a few years, we arrived very late at the airport and only had a few minutes until check in closed. The Qatar Airways staff were waiting for us as we were the last passengers to check in, we were very short on time and the staff escorted us to the security check and managed to get us fast tracked through security so we didn't miss our flight. We boarded the plane and were greeted by the nicest crew I have encountered on a flight. Our first leg of our flight was roughly 7 hours to Doha. The plane was clean and very stylish throughout each seating class. Shortly after take off we were served breakfast which consisted the most amazing meal on an airline. We were served Waffles with strawberries and cream, We also received a hot bread roll, fruit salad, yogurt, water and fresh juice and coffee. After we were served our meal, the cabin was cleared of the breakfast and we could sit back and relax. The inflight entertainment system was great and had hundreds of movies, TV Shows, music, games to keep you happy for the long flight. A few hours into the flight we were served lunch. The food on this airline is some of best. We landed in Doha with a short 4 hour layover which was just enough to explore Qatar Airways hub airport which is a fantastic place. The flight from Doha to Kuala Lumpur was to the same high standards and we arrived in Kuala Lumpur feeling relaxed and refreshed. The seat pitch was very good and seats were wide, aircraft was clean and all staff were excellent. The best flight I have ever taken.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMAN to KUL via DOH
Date FlownJanuary 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"happy with the hospitality"

(United Kingdom)

I traveled Qatar Airways from London to Dubai via Doha for the first time. The prices were comparatively less than Emirates and the stopover was about a hour. Not too much when you saving from 500 Euros. Service was good, as well as the food was fresh. Really happy with the hospitality of Qatar Airways and definitely recommend it.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLHR to DXB via DOH
Date FlownFebruary 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"will be my first choice"

(Singapore)

Flew with Qatar Airways from Singapore to Munich via Doha on QR945 and QR059. Boarding was on time and the cabin was very clean. Cabin crews were very friendly and warmly welcomed everyone who boarded. They gave plush toys to some kids who were onboard and smiled at them. Meal service was quick and on time. The food is very delicious. The inflight entertainment was also the one of the best I have used. Legroom was excellent. Qatar Airways will be my first choice if I have to travel to the Middle East or Europe.
AircraftA350
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteSIN to MUC via DOH
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"FA's caring and efficient"

(Denmark)

Travelled Qatar Airways from Dubai to Hanoi via Doha and Bangkok in economy. Three aircraft types (A321, A380, and B777-200). Faultless product, good lounges (for premium card holder travellers), especially in Doha and Bangkok. All flights punctual, luggage delivered promptly. Annoying bus transfer from aircraft to terminal in Doha. FA's caring and efficient, even with full flights. Tedious announcements and commercials onboard disturbs the experience. Food and drink service was less, options, smaller portions, less meals (no servings before landing in BKK on this flight). Drinks available throughout however.
AircraftA321 / A380 / Boeing 777-200
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDXB to HAN via DOH/BKK
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes