Qatar Airways

✅ Verified Review | London to Colombo via Doha with Qatar Airways. The Boeing 777 had the best legroom but narrow seats, A340 was very cramped, the Boeing 787 average but narrow seat. Onboard service by crew was good. I found the food inedible and was very disappointed. All flights on time though so that was a bonus. Not sure how you get five star service in economy.

✅ Verified Review | Edinburgh to Male via Doha return in Qatar Airways business class. Everything about the experience was excellent both on the ground and in the air. Great food and drink, comfortable seats, wide range of entertainment and punctual flights. The dedicated Qatar Airways arrivals lounge for premium passengers at Doha was new (to me) and worked very well.

Amsterdam to Bangkok via Doha with Qatar Airways. Amsterdam - Doha leg was the Boeing 787-800. Fortunatly the ground staff at Amsterdam Airport assigned me to an exit row seat, which gave me more legroom. This worked out well for me, since the normal seats on the B787 are too small and only have 31 inch pitch. Avoid the Boeing 787 at all costs. On arrival in Doha we were transported by busses to the terminal and welcomed by a long queue for a security check. It took quite some time as they had only 2 or 3 stations open, with several international flights arriving at the same time. With the new departure time from Amsterdam (18.15 instead of 14.40) you may have only minutes to transfer (depending where you're flying next of course) and that might turn out to be too short. Hamad Airport wasn't quite what I had hoped for. One positive note; Doha is not as busy as Dubai. Doha to Bangkok was on the fantastic A380. This flight was very good and I was lucky again and given a seat on the upper deck economy section (seat 25b). The seat was in front of the bulkhead and offered me extra legroom ones again. Smooth flight (or rather a nice inflight sleep). The return flight from Bangkok to Doha was an A380 again and was uneventfull. At Suvarnabhumi it took the ground staff quite some time to realise that their check at boarding wasn't going to work with only 1 staff member checking passports and boarding cards. After some time another staff member came and checks went quicker and the flight could depart on time. On arrival in Doha no security check, off the airplane into the terminal. The flight from Doha to Amsterdam was now on a new Boeing 777 with 10 seat abreast. Still not bad and I was happy I didn't have to sit on that awful 787. Nice flight and another fine crew. On all flights the crew was nice, and they worked hard, always smiling, always happy to help. Transfer time in Doha only 50 minutes, which is a recipe for disaster and that is a dealbreaker for me.

✅ Verified Review | London Heathrow to Cape Town via Doha with Qatar Airways. What a wonderful experience. The crew were well turned out, the service was very polite, friendly and smiling. The meals were way above average. Legroom was more than adequate (maybe I'm just short) and the inflight entertainment was not lacking. I loved my experience with them and I would definately fly them again.

✅ Verified Review | Copenhagen to Melbourne visa Doha return. This was a fantastic business class experience and I understand now the recognition QR get for their product. From ground to air, they are streets ahead of most airlines. The 1-2-1 seating on the Boeing 787 is amazing, comfortable and provides an intimate and private space on a long flight - even the 2-2-2 seating on the Boeing 777 was a very respectable product. The catering is fantastic, on all flights the quality was high and beautifully presented. The Barramundi in Saffron sauce I was served on the way back from Melbourne, was something I would be very happy with at a high end restaurant! There biggest asset is their staff who provide consistent and warm hospitality. I was greeted by name on boarding on several flights, including with 'salaam' which was a nice touch. The lounge staff were friendly without being overbearing and the guy manning the showers outbound deserves a massive pat on the back as he went out of his way to ensure I had everything I needed to get refreshed. Outbound on my flight DOH-MEL I was unwell so unfortunately didn't get to enjoy the catering (which looked amazing from the menu) or bar but was well looked after by staff onboard the flight including the CSD who checked up on me throughout the flight. Inbound on the last leg to CPH, my seat area hadn't been cleaned properly due to late landing and turnaround of the plane. This was unacceptable but once crew was informed she was embarrassed and tried her best to rectify the problem and tried to more make up for it through the rest of the flight. All in all the soft service is really what sets QR apart from their rivals.

✅ Verified Review | A recent trip from Dubai to Edinburgh via Doha was wrecked. Dubai to Doha flight delayed due to weather which is fair enough, cabin crew and supervisor reassured us that the Captain had called and we'd land 20 mins before departure so would be whisked to our flight to Edinburgh - however no staff were waiting, and the connections desk told us the gate was closed. Some hours later (after being re-routed via London) our London flight was delayed for over an hour to await connecting passengers, so we were likely to miss the London to Edinburgh connection arranged on British Airways - no ground staff waiting on arrival for us there despite promises. The British Airways flight was delayed due to technical fault so we arrived 12 hours late with no luggage - missed my wife's surprise party and champagne breakfast the next morning as I had to get up early to go and collect luggage from the airport.

Sao Paolo to Doha on Qatar Airways. The business class flat bed was very comfortable for a 14-hour ultra long flight. Food selection and wine selection extensive and cater to all needs. Very good service by the crew on serving the food, as well as attending to needs of passengers. Would highly recommend Qatar Airways business class for this route.

Qatar Airways from Doha to Frankfurt. The flight was on time and the cabin crew was polite. Having travelled with QR before this flight was below average performance. When booking 2 months before, it should have been operated with an A350 but aircraft change was not communicated to me, and I flew an older Boeing 777. The IFE system was quite slow and lower resolution.

Admittedly this was only a short 1hr 45mins flight from Bangkok to Hanoi, but I found the 10-abreast seating uncomfortable, cushioning felt thin, and the extra inch or two of pitch compared to most airlines was scarcely perceptible to me. My inflight entertainment kept freezing and re-setting so I didn't have a high opinion of it. The content looked good. There was a snack served, but it seemed to have been composed with no thought. The aircraft seemed worn and dirty.

Doha to Vienna and Qatar Airways is really a 5 Star airline. The Boeing 787 seats were in the 1x2x1 configuration which makes a lot of room for the business class travellers. The seat can be transferred into a full flat bed and I had enough space also for my legs (I am 183cm). The food was great and the friendly cabin crew asked me every 30 minutes for additional food. Also an ice cream was served as a dessert.