Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2400 reviews
7/10
5 star Skytrax Rating
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8/10

"I enjoy the inflight hospitality"

(Sweden)

Verified Review | Stockholm to Lahore return via Doha with Qatar Airways. Every time I fly with Qatar Airways I enjoy the inflight hospitality. The food is not top of the line but the crew bring snacks regularly during the flight. The crew is friendly as well and any help is a matter of call away.
AircraftBoeing 787
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteARN to LHE via DOH
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"amazing for the price you pay"

(Bulgaria)

Verified Review | I recently flew Qatar Airways A320 Economy Class from Doha to Sofia. Economy CABIN is still a very nice and comfortable seat. The crew was nice and friendly and food was delicious. The service is amazing for the price you pay.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
Routedoh TO sof
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"this flight was amazing"

(Bulgaria)

Verified Review | I recently flew on the Qatar Airways A350 Business Class from Doha to Singapore. This flight was amazing. Friendly crew, delicious food, amazing lounge, very comfortable seat, that reclines to 180 degrees. For a 7 hour flight, I got two meals - dinner and breakfast. The seat configuration is 1-2-1, so every seat has direct aisle access.
AircraftA350
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteDOH to SIN
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"like this sense of multiculturalism"

(Thailand)

Verified Review | I have flown Qatar Airways on several occasions, and in my opinion, it is a safe bet. Flew from Barcelona to Bangkok via Doha. Aircrafts are fairly new and well maintended, and in general, all crew members are efficient. I have to say I really like this sense of multiculturalism there is on board. I normally fly Qatar for long haul flights, and the ammenities provided are kinda nice, especially for red-eye flights (eye mask, toothpaste and toothbrush, etc). I don't really need it, as I like sleeping while flying or read my own books, but the inflight entertainment system has lots of options, too. The last two times I used Qatar I had the same thought about food, maybe it's all about my own expectations, but it could be better. It just feels average if you compare it with others. Last time snacks were not that good and not really varied (it was also because due to time difference I had breakfast x 2, snaks x2 - felt very repetitive). I was unlucky to sit in the middle of the cabin, so once the crew served us, out of the 3 options available, only 1 was left. Even if Qatar is usually not the most affordable, I wouldn't doubt to fly with them again.
AircraftA330-200 and Boeing 777-300ER
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBCN to BKK via DOH
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
5/10

"previous flight was cancelled"

(Indonesia)

Verified Review | After an outbound trip which was good, we had slight issue during the inbound trip. First off, start with the check in process at MUC. Arriving 3 hours before flight, it took us 1.5 hours to get the boarding pass. 30-40 people waiting in the line, and only 1 counter is available to do the check in. We and other people ending up boarding last on the plane. Upon arrival for transit at DOH, we were greeted with the sign that passengers to KUL please report to staff. We learned, from the first staff that our flight was overbooked by 50 people. For pax from Munich, they decided to bump us to the next flight. They offered us $250 voucher (not cash) and get on the next plane which will arrive 8 hours later. As that means we will miss the connecting flight and they do not offer to compensate for that connecting flight, we refused the offer. Also, how come it impacted us when we checked in successfully not even 6 hours before. There were several group of passengers. Then the story change, it is not overbooked but technical difficulties. After heated arguments with the ground staff, we indeed can get into the plane, the seat next to me at the plane is empty. It is not until we arrived at KUL that I learned the previous flight for DOH-KUL was cancelled.
AircraftBoeing 777
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteMUC to KUL via DOH
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"personable service from the cabin crews"

(Indonesia)

Verified Review | Qatar Airways Business Class on A380-800 is my favourite because of its good value. For the price you paid, you get personable service from the cabin crews as well as access to the world's best onboard bar/lounge. Cabin feels intimate as capacity is capped at 48 people. There is no luggage overhead in the middle section of the cabin, so the class feels very roomy/spacious. The only complain that I have is the rather horrible Wi-Fi connection, which is very slow and capped at 15 minutes for business class passengers. Other than that, everything is quite perfect.
AircraftA380-800
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteDOH to LHR
Date FlownJune 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"seat was very wide and comfortable"

(Bulgaria)

Verified Review | I recently flew Qatar Airways A320 Business Class from Sofia to Doha. The seat was very wide and comfortable and the crew was very friendly. You have a wide choice of food from the menu. The inflight entertainment was also nice. But most of all I liked the attention that the flight attendants pay to the passengers. If you fly Business Class with Qatar Airways on the same aircraft, you may get a Special Services Bus waiting for you when arriving in Doha, but only if the aircraft doesn't park on the terminal.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteSOF to DOH
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"Qatar Airways do not dissapoint"

(United Kingdom)

Bangkok to Edinburgh via Doha. Qatar Airways do not dissapoint. For the price it is one of the best airlines that you can fly in Economy Class. The 777-300ER and 787 planes are modern and keep the noise levels low. Was slightly dissapointed by the fact that in 777-300ER Qatar Airways followed other airlines and switched from 3-3-3 layout to 3-4-3 layout obviously reducing the space and cutting the Economy class seat. However, it was not as bad as I thought it would be, the seats are modern with thinner padding but still comfortable. The IFE needs some improvement in the overall GUI and film choice. The food quality deteriorated over the last 3 years that I have flown with them. Portion's seem to be smaller and the food not as good as before. Overall, for the price we paid for return flights and when comparing the overall experience with European carriers I will not hesitate to choose Qatar again.
AircraftBoeing 777 / Boeing 787
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBKK to EDI via DOH
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"best cabin crew in the skies"

(Spain)

Barcelona to Hong Kong via Doha. Quite happy with Qatar Airways, one of the best cabin crew in the skies, great choice of movies on board, acceptable food, new aircraft, on board connectivity on some flights, excellent frequent flyer program, never late and so far no luggage lost. Something however that I don't quite like are entertainment boxes located under the front seats, most seats seem to have this problem.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteBCN to HKG via DOH
Date FlownJune 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"a great experience"

(Qatar)

Verified Review | Excellent service and a great experience with Qatar Airways flying from Doha to Kochi. I can't but write about the crew and the service I received. Crew were genuinely caring. They proved to be a five star airline in all aspects, food, service, entertainment.
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteDOH to COK
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes