Qatar Airways

✅ Verified Review | My husband and myself flew for the first time with Qatar in mid August from Perth to London Heathrow return via Doha. Check in was the easiest I have experienced and once on board the plane our seats were really quite roomy and we were made very comfortable. The cabin service was excellent and the food very good. The Entertainment system was easy to use and had a good selection of various films, music, tv shows and games etc. I have flown with other airlines but I think Qatar Airways is far and away the best airline I have flown with.

✅ Verified Review | Singapore to Kilimanjaro via Doha. Decent in flight service and food. Doha to Kilmanjaro one of our group was bumped, and on return two were bumped. The lounge at Doha is ok but services tardy from serving food to shower. The shared lounge at Singapore should be avoided and the airport lounge at Kilmanjaro was bad. The seats were comfortable, entertainment on both flights were archaic. The free WiFi is non existent.

✅ Verified Review | Colombo to Cairo return via Doha return in October 2016. All widebody, newer A330-200 aircrafts. All flights full and on time (one had an ignorable delay), service on ground and on plane top notch. Long stay-overs, long time lounge access, and potential immigration issues were sorted out smoothly by Qatar Airways ground staff. First Class DOH-CAI-DOH is de facto just only business class but in widebody. On the outbound they served only breakfast and no meat-dishes were offered. Likewise no fresh garlic, ginger, chilli nor fish-sauce is available. No ice-cream, mango smoothies (only strawberry). But the extensive drink list and the cabin staff service made it somehow up. On Cairo to Doha it was a more fully fledged menu with excellent options. From Cairo pre-departure champagne was not offered due to local laws. Cost cutting edges has also begun to show in Doha, where they stopped a la carte servings in Al Mourjan lounge. However, in the alternative Al Safwa first class lounge they provide even fully fledged free “hotel rooms” inside the lounge. Last leg DOH-CMB was operated by Sri Lankan who also did well (see my other review for the Sri Lankan leg). Qatar Airways takes particularly good care of their elite frequent flyers. They facilitated check in at airside, avoidance of immigration problem, and provided extended time lounge visits. First time I avoided bus drives in Doha airport that gives a much better overall impression.

✅ Verified Review | Good airline if you book through their website, turn up 4 hours before departure and can get a good seat. Terrible if anything goes wrong. Excellent food, comfortable seats and vaguely attentive staff. The check-in at Manila airport took 90 mins. I flew from Manila to London to visit my Mum, who was in hospital with cancer. My wife and I did not realise that the 00:40 am departure required boarding the previous day. We phoned the airline in panic and they decided to waive their 'no show' policy on compassionate grounds. They quoted me a fee of about $130 to change my departure date and said we did "not have to pay for a second ticket". The lady on the phone confirmed that my return flight did not need changing. I agreed to the payment. A few days later our credit card bill showed a huge deduction. It has taken me 2 months of emails to get 2 replies from Qatar Airways. The replies make little sense. It's now apparent that Qatar Airways changed all my flights after I spoke to them on the phone. They moved me to the most expensive Economy fare, changed my seating and charged me a so-called 'price difference'. This was done without my knowledge or permission. So much for their compassion.

Melbourne to Copenhagen via Doha with Qatar Airways. What a surprise to receive a tap on the shoulder and to be asked to follow the flight attendant together with my husband to the back of the plane. What awaited was a tray with a delicious dessert and fruit, in acknowledgment of our 32nd wedding anniversary. Together with a handmade card and origami folded cranes. What a special way to start our holiday. Thank you to the staff for their thoughtfulness and what a credit to Qatar Airways.

✅ Verified Review | Doha to Kuala Lumpur, the inbound flight had apparently caused a 6 hour delay to the outbound flight to KL. The ground staff would have known and could have alerted passengers electronically beforehand, saving the hassle of being stuck in the airport. A 'sorry' and meal voucher does not correct a wrong in my book for a flight delay.

Just flew with Qatar Airways from Perth to Barcelona via Doha, and Barcelona to Singapore via Doha to experience three aircraft types. The daily Boeing 777 service from Perth to Doha is excellent and we prefer to fly the Boeing 777 when we can. We enjoyed the A330-200 service from Doha to Barcelona and return, then had our first crack at the A350 from Doha to Singapore. First thing to say is the service is consistently excellent in Business Class with Qatar, and we would love it if Qantas was aligned with Qatar, which is our airline of choice over Emirates, even though this costs us in terms of status credits and frequent flier points. Qatar is a step ahead of Emirates, but QF frequent fliers are penalised if they choose QR. We were not overly impressed with the A350, especially with no independent air vent (something shared with their 787) and we find it a little warm on our flight. We also had a small problem in our seats in the A350 with the divider being stuck in the up position which meant my wife and I were separated to an extent we would normally not experience. Generally, the Qatar Airways experience is outstanding, including the lounge in Doha, although the restaurant in the business lounge no longer offers an a la carte service which is a disappointment. Overall we'll continue to choose Qatar Airways above Emirates.

✅ Verified Review | Pleasant flight from Copenhagen to Kuala Lumpur via Doha and vice versa. I had been looking forward Qatar Airways flight and I got exactly what I had been dreaming of. Absolutely perfect staff, always helpful, polite and nothing was problem. Aircraft was clean and IFE, food and beverages was excellent. In summary, everything was excellent. I look forward to my next flight with Qatar Airways.

✅ Verified Review | Shanghai to Madrid via Doha. The first leg from Shanghai to Doha was terrible - seats were so cramped with the 3-4-3 seat configuration on the B777 that my knees nearly touched the seat in front of mine and I'm only 5'5, plus I didn't have room to stretch out my legs due to the entertainment system box at my toes. The flight attendants had forgotten that I had requested a vegetarian meal, (fortunately there was a vegetarian option on the regular menu) and they kept waking people up for the meal service even though our flight left Shanghai at midnight. The saving grace was the amenity bag. However, when we boarded our flight to Madrid, it was like two completely different airlines. The Boeing 787 was spacious, and the flight attendants were friendly and the vegetarian options were tasty - the other passengers even asked if they could have what I was having. Our flight back to Shanghai was a marked improvement on the first flight. Even though it was a Boeing 777 again with the 3-4-3 seating, we had a lot more leg room this time around. The service was more in line with what we experienced going to and leaving from Madrid. I would give them a perfect score if it wasn't for that first leg.

✅ Verified Review | Kuala Lumpur to Paris and back via Doha in business class. You may experience some very minor hiccups or confusion on the ground, especially ex-Doha (e.g. I'm not sure why placing the correct luggage tag on my suitcase required a meeting of three ground staff - they never explained what the issue was. I got the impression that European travelers tend to receive colder treatment than others, but that is not exclusive to Doha airport. But once you're in the air, everything is wonderful. The crew treat you like an old friend. The service comes across as not only efficient and courteous but warm, sincere and lighthearted when the occasion calls for it. Well done. I will be back.