Qatar Airways

✅ Verified Review | Sydney to Vienna via Doha and returning from London to Sydney via Doha with Qatar Airways. This was a mixed Business/Economy fare (which was really good value) with Sydney to Doha in Business and Economy onwards to Vienna and the same back to Doha from London. I unwittingly got to travel in all three classes and can only say positive things about this airline. Business Class from Sydney to Doha was great really nice cabin and seat, well thought out with loads of storage space. The wine selection was also outstanding (I am a wine buff), food a bit more average. A really good flight and the lounge in Doha is excellent, if a little hard to find. Business felt like a real 'treat' and was a really nice way to start a holiday. Economy to and from Europe was decent enough - but especially coming back in the A380. Try and get a seat upstairs at the back of Business - small cabin with it's own toilets and only about 8-10 rows. I managed to score the front row so had heaps of leg room. From Doha back to Sydney they upgraded me to First from Business - what a treat! The Krug and caviar went down a treat and every aspect of the flight was excellent. I was really impressed by Qatar Airways and feel it is superior to both Qantas and Emirates.

✅ Verified Review | Medina to Istanbul via Doha. Our flight was overbooked from Medina when we got to the airport. We were told that only 3 of the 6 passengers could board the flight. We had a layover in Doha for a day so the connection time wasn't an issue. The check in staff told us that we came late to check in but then we argued that it doesn't mean that you can check in 3 passengers and can't check in the other 3 as we all came at the same time. Then they told us the truth that the flight was overbooked after 20 minutes and they said the next 3 flights are fully booked. So 3 of the passengers boarded the flight and the other 3 including me stayed at Madina airport. The Qatar airways manager was very calm and helpful. He put us on the next flight which was in 4 hours, gave us free lounge access and gave us compensation more that what we bought the ticket for. The flight from Medina to Doha was pleasant, food was nice, atmosphere was calm, and there was good in flight entertainment. The second flight to Istanbul was even better with more of a choice of food, inflight entertainment, and WiFi onboard which was working well. Overall the service by the cabin crew was brilliant and I would definitely recommend Qatar airways.

✅ Verified Review | Bangkok to Doha, 09 Feb 2017, Economy Class seat 026D Airbus A380. Flight attendants and staff are excellent and genuine. Onboard the A380 you have a comfortable seat with satisfactory legroom (32 inches) and generous width (18,5 inches). Frequent flyers are seated on the upper desk, and usually may be assigned their favorite seat number, if they ask for it. Overall, flying the A380 with QR is an excellent experience. We just hope that Qatar Airways will keep their generous seat width (18,5) on the A380, and will not shift to a 17 width seat, as on their B777 (10 seats abreast).

✅ Verified Review | Madrid to Taif via Doha. I normally fly this airline if they have the route. I will overfly my destination and give myself a layover in Doha because they are were so good. I arrived with my 11 year old son very early for check in Madrid. So much so they were still checking in the early flight to Doha. QR 150 not 152. But they checked me in early superb service from the check in staff. A male boarding supervisor came and destroyed 8 years of perfect customer satisfaction in a few minutes. He informed me that I was welcome to use the silver lounge pass but my 11 year old son (minor) was not. This cost was incurred by Qatar Airways and despite he being registered as a minor family member he would not be able to use the facilities in Madrid as they cost Qatar Airways too much money and they had to pay for this service. A family member and a minor. He then confidently called the previous female supervisor who Qatar Airways should be very proud to have a an employee for her courteous and professional demeanor and manner who promptly over-ruled his decision and issued my 11 year old (minor) accompanying passenger to sit with his only accompanying passenger in the Iberia VIP lounge in terminal 4s. Having flown no airline but Qatar Airways for the last 7-8 years occasionally overflying my destination and having long layovers in one of the nicest airports in the world this will no longer be the case as matter of course. There are choices. When I become a burden of inconvenience for my loyalty as a customer then something happened to the overall picture. The flight was OK. Night flight nothing special other than the fasten seat belts sign was illuminated for the duration of the meal service and collection of trays, with no Turbulence. I look forward to returning to the best standards achievable in my next flight. The numerical assessment reflects my belief this was a one off by people / individuals having a bad day and professional people rectifying the issues after much deliberation. Hence still recommended. Doha to Taif was perfect as always. Except having bought a Qatar Airways ticket found myself on an Al Maha badged aircraft (internally) with no IFE. The staff are to be commended for this leg!

✅ Verified Review | Taif to Madrid via Doha. The first leg was on an old A320 with no IFE. Need to modernize and refurbish these no IFE on any flight nowadays is really not acceptable especially for an airline of this standard. Other than that very nice flight with attentive flight crews good food and good service. 10 hour wait in Doha. Hotel entitlement is not automatic even though when booking they say they will accommodate. So we saw our co-passenger off and spent an extremely pleasant and long wait in Hamad airport. Access to the Oneworld / Silver lounge. This is not the Business class lounge used by Qatar business ticketed passengers. Nevertheless very pleasant stay, well staffed and good food. Sleeping room was great were we spent most of our time in between eating. The flight on the Boeing 787 from Doha to Madrid was excellent. Very food IFE. Nice flight, good connectivity. Attentive crew the usual perfect Qatar Airways attention to detail. Well done to everyone for another memorable flight.

✅ Verified Review | Copenhagen to Bangkok via Doha. My last flight our prebooked seats were given to other passengers. This was solved after long discussion at the airport check in. Then our Priority tags on our suitcases were removed somewhere between check in and loading to aircraft. So we had to wait nearly an entire A380 flight baggage to be delivered before getting our so called Priority bags. Our connecting flight from DOH to BKK was delayed about 6 hours, so we spent the night at DOH airport. They started out with a 3 hour delay, and later when the first 3 hours was nearly elapsed the delay was changed to 6 hours. Qatar Airways has a rule to give hotel accommodation if the delays is 6 hours or more, but of course we did not get this. It was a disaster trip.

✅ Verified Review | Geneva to Johannesburg return via Doha. Three months before the departure date Qatar Airways rescheduled the flight so that it left 4 hours later, but didn't inform me. I only learned about it the day before, and consequently had to rebook my connecting flights at my destination with a penalty of €150. Then as if that wasn't enough the flight left almost 2 hours late and I missed my connecting flight in Doha, and had to stay 18 hours for the next flight. I arrived at my final destination 24 hours later. I contacted the customer service and explained my case, but they not want to reimburse my rebooking fee.

✅ Verified Review | Brussels to Singapore via Doha. The time between for the connecting flight was only 45 minutes. The time of leaving the plane we had a minimum of time, so all passengers to Singapore run to the gate for the connecting flight with the A350-900. At the gate, the staff informed us that there was a technical problem, we stayed waiting without any information. After more than 2.30 hours we could get onboard the plane. No voucher was given, not even water, and I arrived with a delay of 3 hours in Singapore. I thought the meals on board were horrible. The distance between the seats was horrible. (31-32" seat pitch)

✅ Verified Review | Mid-afternoon flight from Johannesburg to Doha on a very clean Boeing 777-300. The seating, entertainment content and service were amazing. The only let down was the food as I expected better in Business class (choices were chicken, hake, or vegetarian). The wine list was good, although the servings were small - not every flight attendant seems to serve the same amount of wine, and some are more generous than others. But overall a very pleasant flight.

✅ Verified Review | Philadelphia to Denpasar Bali via Doha. Before choosing Qatar Airways for our flight to Bali, I studied many, many reviews of a number of different airlines which led to my choosing Qatar Airways for our flight to Bali. I booked these tickets myself online, so was a bit anxious about any hitches that might occur, since this was the first time for both a flight of this magnitude and my unfamiliarity with this airline. I am so very happy I chose them because of the many flights I have taken, both inside the US and internationally, Qatar Airways currently has my vote as the best - for service, for seating and for overall efficiency and pleasant travel. Check-in, both in the US and in Bali was exceptional: Fast, efficient and friendly. I am mobility-impaired, and need a wheelchair for distances in the airport. I cannot stress the exceptional quality of care that was given to me, from the point of entry into the Qatar area. Not only in terms of fast, friendly transport through check-in, customs, security and onto the planes, but once I was entered into their system as mobility-impaired at the first airport, we were upgraded to more comfortable seating: very helpful. Service on the planes was impeccable. Staff was friendly, attentive (note, these were almost 13 and 10 hour flights, so staff were on for long hours) to requests and periodically checked, even if no requests were made. I pre-ordered meals (not necessary, I discovered unless you really do want special meals) and was able to change the request while in-flight. Meals, both vegetarian and non-vegetarian options, were tasty (on the way out particularly, featured a lot of protein), were plentiful and beautifully served. Since when on US flights do we get served with real silverware? Plenty of individual entertainment options; a nice seat pack that included eyeshades, ear plugs,and other goodies; good blanket; good earphones, etc. Kids get special treatment with extra goodies - and maybe as a result (or else we had exceptional parents, babies and children both ways), little crying or loud kiddie noises during these long, exhausting flights). I could go on and on, but suffice it to say, I look forward to flying Qatar Airways again, and am recommending it to people I know as an excellent option. I have no clue as to what happens in business and first class, but I would say have no qualms about booking economy seats on Qatar Airways. One additional thing: Next time, I intend to make a stopover in Doha, especially on the way back, because flying to Southeast Asia seemed easier than the return, maybe due to time differences, we had actually been awake much longer. But also because Doha looks fascinating. I will at the least plan a longer layover, because from the airport, on can actually get 3 or 5 hour city tours. There is an airport hotel, but it is also easy to arrange to stay over for a day or two. Just check it out.