Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2400 reviews
7/10
5 star Skytrax Rating
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7/10

"IFE was good throughout"

(United Kingdom)

Verified Review | London to Lahore return via Doha. Outward London to Doha 777 left on time, flight full, more room in seats than other carriers, food average. Doha to Lahore A330 far from new. Flight full, seats less comfortable, breakfast served was edible but not outstanding. A320 from Islamabad to Doha upgraded to business class as connection time was tight and plane was full. Full meal served and what a difference both in cabin crew attitude and food quality which was excellent. Doha to London, A350 rushed to make connection and no aircraft at the stand. Flight delayed by 2.5 hours but no reason given. A350 with hard seats but wider and more leg room. Plane was modern and flight quieter than with 777. Meal served was average. Apology for delay from Captain on landing at Heathrow 2.5 hours late. IFE was good throughout.
AircraftBoeing 777-300ER / A330 / 320 / 350
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteLondon to Lahore via Doha
Date FlownFebruary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"it was a wonderful flight"

(United Arab Emirates)

Verified Review | Dubai to Manila return via Dubai. Both flights on time. Decided to change my seat to exit row 25H and was assisted upon arriving in Doha through their transfer desk. Staffs are helpful in Hamad airport. While on board everything is ok. Meals are fine. Returning check in was smooth at Manila. Terminal 1 of MNL is not as chaotic as before. Departed and arrived on time in both sectors. Cabin crews are more helpful and professional compared to the previous flight. Inflight meals are better also maybe because it depends on the catering providers on each destination. Overall it was a wonderful flight.
AircraftBoeing 777-300ER
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMNL to DXB via DOH
Date FlownFebruary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
5/10

"a poor breakfast service"

(United Kingdom)

Verified Review | London to Singapore via Doha was a disappointing journey. A380 is great; so quiet and nice onboard lounge. Qatar Airways catering is usually very good, but QR10 departing London at 0900 offered a (poor) breakfast service and that was it! On the DOH-SIN sector I skipped dinner to try to sleep on this 7 hour overnight flight, but I couldn't wear the far too large sleeper suit and the cabin temperature was too high, so I sweated and got dehydrated. Cabin air was as dry as older aircraft, so I left the flight feeling rough. Not like Boeing 787, and not how A350 should be. My partner got a nosebleed because of dry cabin air. I was heading for Malaysia but chose Singapore over KL purely for the A350, which proved to be a mistake. A350 is not as quiet as A380, but the seat is the same. Transit in Doha was badly managed with no staff to guide transfer passengers to correct route.
AircraftA380 / A350
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteLHR to SIN via DOH
Date FlownFebruary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
5/10

"there is no USB connection"

(Czech Republic)

Verified Review | Krabi to Munich via Doha. The meal is only average. Sometimes they offered a menu list with options but on other long-haul flights they didn’t seem to. They did not distinguish between their vegan, vegetarian, low-carb, no-milk meals and have one low-calories meal for all meatless options. So while others get a cake, you get fruits, when others get a yoghurt, you get a low-fat yoghurt. There is also an inflight entertainment box under the window seats, which makes the flight uncomfortable. If you are flying the old A330, there is no USB connection and we could not charge our mobile phones. The A330 IFE did not have touchscreen control and headphones were of poor quality.
AircraftA330
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteKrabi to Munich via Doha
Date FlownFebruary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"the food was excellent"

(Belgium)

Verified Review | We had a flight from Amsterdam to Bangkok via Doha in business class. We fly freqently with Qatar Airways and are silver member. We started the first flight with a Boeing 777, a plane we like. Everything was okay, the food was excellent as were the wines, and the staff is very kind! Also stop in Doha was a pleasant experience. We visit it a couple off times but stil amazing lounge. The next flight Doha to Bangkok with the A380 that's different, the business class is so big, We fly 3 times with a A380 but everytime we try a different seat but is so crouwded so chaotic with the staff. Don't get me wrong,the food is very good, staff is friendly, but there are to many guests, they can't give good service! For the rest it's good value for your money. We will fly Qatar Airways anyway.
AircraftBoeing 777 / A380
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteAmsterdam to Bangkok via doha
Date FlownJanuary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"the catering out of Doha is exceptional"

(South Africa)

Verified Review | Flew Doha to Johannesburg. Qatar has one of the best business class products. 6 seats across on the B777 seem to be tight, but even if you have a window seat, you do not have to step over your neighbor as there is so much space between the rows. As always, the catering out of Doha is exceptional, and the wine list leaves nothing to be desired. The crew were excellent, and I really like that you can eat when you want, and whatever you want on the menu at anytime. The pyjamas were the last touch that made this night flight great. I cannot wait to try the A350 as the guy next to me told me that they are the ultimate plane in business class on the Qatar Airways fleet. Also, if you are flexible, the Qatar business class fares can be a bargain compared to other airlines.
AircraftBoeing 777-300
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteDoha to Johannesburg
Date FlownFebruary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"no request too much trouble"

(United Kingdom)

Verified Review | Doha to Auckland. Having flown 7hrs with Qatar from Edinburgh to Doha with a quick change to this 16hr 30 minute flight I was concerned that it would feel very uncomfortable being on such a long flight. I'm happy to say It was not. You just relax into it, especially in business class. This is a wide bodied aircraft which felt quite spacious in business having 6 seats to the row and a large personal tv screen for all the movies. The food was fantastic - having had a beef meal on the previous flight, I chose a Nobu lightly spicy broth with seafood followed by a fabulous red snapper, saffron cream and asparagus and the wines worthy of this airline which was deservedly voted having the best wine cellar in the sky. (Ch. Brane Cantanac red, fine Chablis and Babich Sauvignon from Marlborough NZ). Best of all was the flexibility about when to eat and being such a long flight, there was a constant supply of bottled water, cups of tea and snacks. The seating arrangement works well with easy access to the aisles although a little more storage space for the things we want beside us on a long haul flight would have been more helpful. The cabin crew were charming and no request was too much trouble. I would have no hesitation in flying this longest scheduled flight route in the world again.
AircraftBoeing 777-LR
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteDoha to Auckland
Date FlownFebruary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"far superior to any other airline"

(Australia)

Verified Review | Adelaide to Oslo via Doha. Had the pleasure to fly again with Qatar Airways. The service in business class is far superior to any other airline I have flown. Call bells was attended to promptly. Food is well prepared and delicious. Decent selection of wine and spirits. Seats very comfortable and they provide pajamas on the long haul sectors. Good amenity kit. Lounge in Doha excellent. Well worth their 5 star rating.
AircraftA350 / Boeing 787
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteAdelaide to Oslo via Doha
Date FlownFebruary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"very friendly staff on board"

(Belgium)

Verified Review | Our last flight was from Bangkok to Hanoi in economy class. We are silver member so we get priority lane and lounge access in Bangkok airport. Very friendly staff on board, they knew us from the flight the day before from Doha to Bangkok! (On small flights we take economy class). So nice and friendly again. Got preferred seat. Good service! I hope it will stay like this.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBangkok to Hanoi
Date FlownJanuary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"can only say positive things about this airline"

(Australia)

Verified Review | Sydney to Vienna via Doha and returning from London to Sydney via Doha with Qatar Airways. This was a mixed Business/Economy fare (which was really good value) with Sydney to Doha in Business and Economy onwards to Vienna and the same back to Doha from London. I unwittingly got to travel in all three classes and can only say positive things about this airline. Business Class from Sydney to Doha was great really nice cabin and seat, well thought out with loads of storage space. The wine selection was also outstanding (I am a wine buff), food a bit more average. A really good flight and the lounge in Doha is excellent, if a little hard to find. Business felt like a real 'treat' and was a really nice way to start a holiday. Economy to and from Europe was decent enough - but especially coming back in the A380. Try and get a seat upstairs at the back of Business - small cabin with it's own toilets and only about 8-10 rows. I managed to score the front row so had heaps of leg room. From Doha back to Sydney they upgraded me to First from Business - what a treat! The Krug and caviar went down a treat and every aspect of the flight was excellent. I was really impressed by Qatar Airways and feel it is superior to both Qantas and Emirates.
AircraftA380
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteLondon Heathrow to Sydney via Doha
Date FlownDecember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes