"their service is impressive"
Immanuel Giftson (United States)
✅ Verified Review | Washington DC to Chennai via Doha. Qatar Airways is one of the best airlines I have flown. Their service is impressive and food is great. Great customer service (except one ground ticketing staff in Washington Dulles airport). Their inflight entertainment is the best with a lot of options and languages. I highly recommend this airline for long haul flights.
Aircraft | Boeing 777 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Washington DC to Chennai via Doha |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Boeing 787 was brilliant"
A Robins (United Kingdom)
✅ Verified Review | Birmingham to Cape Town via Doha. Traveling with wife and 2 young kids, very impressed with the Boeing 787 from Birmingham. Was concerned about 17.3" seat but no need. Very comfortable flight all around and was able to use my cpap machine for sleep apnoea in flight with no issues which was why I chose the Qatar option in first place (787s all the way). Only criticism would be the IFE touch screen was very sluggish and the children's meals were drab plus no play packs for kids. On arrival at Doha had long walk carrying kids. Then found the Boeing 787 to Cape Town changed at last minute to Boeing 777-300. There was an air of frantic rush here as we were herded on plane when we should have departed. The seats were so unfortunately and no power for my medical equipment. Unlike previous flight staff did not know of my medical request and so I had a horrendous flight with no sleep. Again kids meal were drab and left though IFE worked better. Overall the Boeing 787 was brilliant and justified my route a choice but Boeing 777 cancelled this out.
Aircraft | Boeing 787 / 777-300 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Birmingham to Cape Town via Doha |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"trend of 3-4-3 in Economy"
John Fairclough (France)
✅ Verified Review | Barcelona to Bangkok return via Doha. Economic reality dictates these days that my QR flying has now to be in Economy, not Biz. Both BCN sectors were in A330, which, though a little dated are a perfectly acceptable plane for a 6 hr flight. Still nice to have the 2-4-2 layout that enables a couple travelling to be able to sit by themselves. Doha to BKK was in an A380, which is a wonderful plane. The little Economy sector on the upper deck is as good as it gets in Economy, in my opinion, with great seats, and plenty of space, but from what I saw, the lower deck is almost as good. Which is why I was so disappointed when I found out that the Bangkok to Doha section was changed to a B777 300. What a come-down, QR felt fit to follow the trend of 3-4-3 in Economy, instead of the 3-3-3 . This cabin is seriously cramped. It was impossible to pass in the aisle if there was a large person or trolley in it, and no elbow room to eat etc in any seat. These people need to get the message that they cannot go squeezing yet more seats into already overcrowded jets to make a fast buck. Cannot speak for other carriers, but the difference on QR between their A380 offering and the 773 offering is embarrassing.
Aircraft | A330 / A380 / B773 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | BCN to BKK via DOH |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"very comfortable and perfect"
Hossein Ettehadi (Iran)
✅ Verified Review | I traveled from Sharjah to Doha and Doha to Sydney in Qatar Airways business class. The business class seat and Doha business class lounge is very comfortable and perfect. Meal is very delicious with acceptable options. Also the A380 lounge is opened during flight from Departure to arrival with very friendly staff.
Aircraft | A380 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Sharjah to Sydney via Doha |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"really do deliver a classy service"
Sudheera Dahanayake (Sri Lanka)
✅ Verified Review | Colombo to Doha in business class. The check in took almost 30 minutes which is not acceptable, and the third party facility in Colombo is really not up to Qatar Airways standards. Otherwise a lovely Inflight experience. Pre take off dinks individually taken and offered. Dine on demand menu is more than adequate for a 5 hour flight and executed faultlessly. The food was not that tasty and I was surprised. The seat is wide and there is so much space. The flight attendants are attentive and very pro active. They really do deliver a classy service.
Aircraft | Boeing 777 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Colombo to Doha |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"appreciate the consistent high level"
Ugo Colombo (South Africa)
✅ Verified Review | Cape Town to Doha, Seat 2K. One cannot but appreciate the consistent high level when it comes to service, cleanliness, safety, food, punctuality, friendliness. Assistance required and given in between flights as ground time in Doha was short. Doha to Milan Seat 2K all as good above with the exception of the seating : bad level of comfort, the seat was hard and reclines only to 165 degrees thus does not allow for a proper night rest.
Aircraft | Boeing 777-ER / A330-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Cape Town to Milan via Doha |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"very impressed with the service"
J Egleton (United Kingdom)
✅ Verified Review | London to Denpasar Bali via Doha, returning Jakarta to London via Doha. Outbound on A330 and inbound on the Boeing 787. After a horrendous journey through London to get to Heathrow, I was escorted to the front of the check-in queue and allowed to use Business Class check-in to make the 1 hour cutoff for my flight. Overnight flight from London to Doha was on time and unremarkable other than for some bizarre reason the main cabin lights were not switched off during the flight. Fortunately Qatar's economy amenities kit is good and features an eyemask, which was needed on this occasion. Legroom in seat 20K was poor due to the IFE box under the seat in front. Food was good and cabin crew were very polite. Hot towels served on boarding and in the morning which is a nice touch. The really good Qatar service came on transfer in Doha. After freshening up I made my way to the boarding gate for the Doha-Bali leg, to find an incredibly long queue for what was clearly a full flight. At the boarding gate, the agent switched my boarding pass and only after passing through the gate did I realise he had upgraded me to business class! The onboard business class service was impeccable. The seats were clean, had multiple recline positions and plenty of room to store belongings you wanted access to in-flight. There was a good pre-flight drinks service (including champagne), the amenities kit was excellent (featuring Armani products) and the cabin crew were the most polite and attentive I've ever encountered. Throughout the flight there was an on-demand meal service, superb wine list (including a Sauternes dessert wine) and the bathrooms were cleaned by a member of cabin staff after every use by a passenger. Absolutely faultless service. What's more, I did not feel that the staff treated me any differently just because I had the fortune to have been upgraded for free instead of having paid full price for the experience. Return flights in economy were very good and better than the outbound LHR-DOH leg: this had a lot to do with the Boeing 787 plane, which had far better lighting and more spacious seats, which made sleeping far easier. I had a window seat and appreciate the tinted window function on the Dreamliner. Again, cabin crew were excellent and the food was very good for economy class. IFE options were very good. Ground staff and gate agents on transfer in Doha some of the politest I've ever encountered. Overall, very impressed with the service that Qatar offers, and would certainly consider using them again flying to Asian destinations if the price is competitive with (e.g.) Singapore Airlines.
Aircraft | A330 / Boeing 787 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | London to Bali via Doha |
Date Flown | August 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"food was among the worst"
C Hoeffel (United States)
✅ Verified Review | New York to Bangkok via Doha. The food was among the worst I've had on a major carrier. It took a long time for them to remove our trays, over 30 mins after serving. The snacks were paltry and seats were no more than average. It was about the best entertainment system I've seen on long haul flights. My pillow went below my bottom instead of my head the seat was so uncomfortable. The flights from Doha to Bangkok had particularly bad food, no middle eastern food was offered which I found strange. My chicken and potatoes with vegetables reminded me of a discount meal. The lounge had good food and a nice shower, but had a smoking room coupled with poor ventilation. On 3 of the 4 flights you could get 15 minutes of free internet, after which it cost 20 USD for 200 mb. Quite expensive for Internet onboard these days. Too bad, I had such high hopes.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | New York to Bangkok via Doha |
Date Flown | February 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"decent, spacious seats"
24 reviews S Thomson (Greece)
✅ Verified Review | Check in at Athens Airport was very fast and easy. The A330 we flew on towards Doha was a nice aircraft, decent, spacious seats, good inflight entertainment and also was half full which allowed for empty seats next to me which is always great. The cabin crew were professional, polite and efficient. Inflight food was also of good quality with two options available. We arrived on time in Doha and all was good. Doha to Dubai we flew with the new A350. Unfortunatelly it was a LATAM A350 which Qatar leased off them which was not as good as Qatar own ones but still for a 1hr flight its fine. All in all a very good journey.
Aircraft | A320/200 & A350 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Athens to Dubai via Doha |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"staff were extremely helpful"
24 reviews S Thomson (Greece)
✅ Verified Review | Flew back home with Qatar. Flight from Dubai to Doha was done on the A330. A quick busy flight which landed on time and all was good and efficient. Flight from Doha to Athens was done on Qatar's small A320 however it waas a very comfortable plane with spacious seats, inflight entertainment and the best thing is that it was almost empty which allowed empty seats next to passengers. The staff were extremely helpful (even approached me as a frequent flyer and greeted me). Food and beverages good as well. Cant fault it.
Aircraft | A330-300 / A320-200 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Dubai to Athens via Doha |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |