Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2381 reviews
7/10
5 star Skytrax Rating
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9/10

"services are very efficient"

(Philippines)

Verified Review | Flew both Qatar Airways Boeing 787 and Boeing 777 from Geneva to Manila via Doha. I must say that their services are very efficient. Seats are comfortable with a generous pitch. Flight entertaiment has great selection of films and music. Truly a five-star airline.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteGeneva to Manila via Doha
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"gave me a free amenity kit"

(Vietnam)

Verified Review | Ho Chi Minh City to Pnom Penh. Check-in with Qatar Airways is always a blessing and takes seconds. Lounge in Ho Chi Minh City is very good (Apricot, 3rd part lounge) since renovation recently. I was the only visitor for the entire 3 hours when I was there. Food options delicious, drinks OK, but the wines were useless. Good catering and pre-departure drinks, but the flight is so short that there is no food provided and no food is available except some sweet cookies and nuts. FAs were kind and gave me extraordinarily a free amenity kit as I inquired for - but these are normally not given on short flights. Flight was early and arrived 20 Minutes ahead of schedule. I will travel economy on this route next time as the flight seems always empty. Or, go by the big detour with Malaysia Airlines over Kuala Lumpur for much less (if campaign prices).
AircraftA330
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteHo Chi Minh City to Pnom Penh
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"excellent food, service and crew"

(Switzerland)

Verified Review | Very nice trip with Qatar Airways from Venice to Bangkok via Doha. Excellent food, service and crew. Both flights leaving on time and arriving early. Marco Polo Lounge in Venice with a nice design and typically Italian but basic food options. A330-200 with the older type of seats, which are in my opinion, although many writers here disagree, very comfortable and no problem to find several hours of sleep. It has not to be totally flat! A380 seat comfort a little better, more personal space and also good sleeping fully flat sleeping position. The only thing I would advise Qatar Airways to review and find a better supplier, is the coffee, awful on both legs.
AircraftA330-200 / A380
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteVenice to Bangkok via Doha
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"food was very good"

(Croatia)

Verified Review | Flew Qatar Airways from Zagreb to Manila via Doha. All flights were on-time, food was very good, planes clean and service provided by FAs was great in every aspect, from friendliness to smiles. Even though they changed seating on B77W to 3-4-3 there was enough space to move legs and have few hours of sleep. I flew with them before and I'll be happy to fly with them again.
AircraftA320/321 and Boeing 777-300ER
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteZagreb to Manila via Doha
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"in-flight service was superb"

(Philippines)

Verified Review | Manila Clark to Madrid via Doha. This was the first time for us to fly out of Doha. We utilized the complimentary shuttle service at the Trinoma pick up point. There were just a handful of passengers so the bus ride was fine. Check in at CRK airport was okay although there was a glitch in terms of the seat assignment. When I purchased the tickets, I made sure seat assignments were reserved and confirmed. Unfortunately, when we get to the check in counter, we were assigned different seats on our DOH-MAD leg. I find it exasperating as my partner and I were traveling together yet we were situated in seats far from each other. What's the point of pre-selecting seats? Past the immigration clearance and security checks, we headed to the lounge. Lounge was pretty basic. A meagre selection of snacks and refreshments. Air-conditioning was way too cold. Whiled away the time at the waiting area. Boarding came, there was no system in place. Boarding queue was chaotic. Premium passengers were overtaken by coach passengers. Anyhow, in-flight service was superb. The cabin crew took heed of my specific requests. It was great as it was dining-on demand. Meal service was spotless. I had to stay up the whole flight to shun away from jetlag. Thanks to binge watching Modern Family and Friends on Oryx.
AircraftBoeing 787
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteCRK to MAD via DOH
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
3/10

"Food inflight is ordinary"

(United Kingdom)

Verified Review | Bangkok to Baku via Doha. Lounges in Baku and Bangkok are terrible. Al Mourjan in Doha is soulless and the staff ignored me. They gave me a sandwich containing an ingredient I am allergic to, after I told them I had a serious allergy. Food inflight is ordinary and on some routes, it's bad. Lack of a cheese plate flying GYD - DOH and BKK - DOH is unforgiveable. The saving grace is the cabin crew who are usually very good.
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteBangkok to Baku via Doha
Date FlownJanuary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
10/10

"Service very attentive"

(Germany)

Verified Review | Bangkok to Doha. First time business class in Boeing 777. Seat 2B. Great experience. Compared to previous trips on A350 and A380 this business class tops it all. Even the six seat in a row configuration allows more space than the four seat in a row like on A380. Food and beverage outstanding. Service very attentive. Good value for the money paid.
AircraftBoeing 777
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteBangkok to Doha
Date FlownMarch 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"Service all time very good"

(Germany)

Verified Review | Doha to Bangkok on 9th March. Aircraft left Doha with a slight delay and arrived at Bangkok on time. A380 fully booked. Seat 69H. Row in front has a bit more legroom. Food and beverage above average. Service all time very good and attentive. Overall good experience.
AircraftA380
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteDoha to Bangkok
Date FlownMarch 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"Good experience overall"

(Germany)

Verified Review | Flew on 29th March from Doha to Frankfurt on QR 069. The boarding procedure at Doha was not good. The announcements were barely audible and a bit late. After boarding everything was all right. Seat number 6E. Lie flat seats and very good service. Food and beverage were outstanding. Good experience overall.
AircraftA350
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteDoha to Frankfurt
Date FlownMarch 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"consistent service and food quality"

(Australia)

Verified Review | Sydney to Paris via Doha. As a regular Qantas flyer this was my first experience flying with Qatar Airways, and I must say Qantas can learn a few things. From check-in to onboard experience this airline is hard to fault. The business class cabin, service and seat are hard to beat. Where this airline really shines is consistent service and food quality.
AircraftA380
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteSydney to Paris via Doha
Date FlownMarch 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes