"received good service throughout"
Anders Pedersen (Vietnam)
✅ Verified Review | Travelled Ho Chi Minh City to Copenhagen via Doha with Qatar Airways. Had my child with me. Had changed my departure days by 4 days a week earlier – without much hassle – but had to face some penalty fees. We were given lounge access (elite flyer), plenty of seats on board, and received good service throughout. Flights on time. Food on 1st sector was good with three full dinner options. Flight from DOH-CPH was a night flight: no dinner was provided - only a night-sandwich handed out - they have become inedible over the last 1-2 years where they initially were good when launched in 2014. Breakfast was offered 4-5 hours later - but options were all extremely poor and no meat dishes offered (apart of a ridiculous chicken sausage) at all. Drinks offered were plenty. Child gifts valuable and very nice. 2 gifts per child were given on each sector. Child-meal accommodated, also nice.
Aircraft | A340-600 / Boeing 787-800 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Ho Chi Minh City to Copenhagen via Doha |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"a real 5 star experience"
E Barr (United Kingdom)
✅ Verified Review | London to Bangalore via Doha. Superb overall experience, particularly on the A380. Lounge at Heathrow is exceptional, as is that at Doha. Both journeys on A380 truly fantastic - attentive staff, great food and drinks and total comfort. B777 from DOH to BLR was very good but not the same as A380. The HYD to DOH leg on A321 was fine but a small plane and not quite the same experience. I am constantly delighted by the staff generally - a real 5 star experience.
Aircraft | A380 / Boeing 777 / A321 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | London to Bangalore via Doha |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Overall a mixed experience"
FJ Mcguire (United Kingdom)
✅ Verified Review | Edinburgh to Doha was quiet, boarding was uneventful and quick. The aircraft was clean but showing it's age with poor quality IFE screen. Good selection of films. I'm never going to praise airlines for leg room being 6ft 2in. You have to be careful with your seat choice. Staff are mixed, very polite to do not care. Wi-Fi didn't work. Small delay. Food was good. In Doha a 6 hour delay in transit. The staff couldn't careless or advise you of anything. Overall a mixed experience.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Edinburgh to Bangkok via Doha |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Exceptionally fine short haul service"
18 reviews R Dorman (Qatar)
✅ Verified Review | Doha to Riyadh. Exceptionally fine short haul service. Faultless staff, seats like business class in Virgin Australia long haul, easy access to power supplies and USB. Screen big and high definition. Food great. Left late but who cares, everything else was fantastic
Aircraft | A330 |
Type Of Traveller | Business |
Seat Type | First Class |
Route | Doha to Riyadh |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"friendly, helpful staff"
J Colin (United Kingdom)
✅ Verified Review | Phnom Penh to Manchester via Doha. Have flown Qatar Airways several times over the last few years and it has been generally good, with friendly, helpful staff. But I have had problems with the in-flight entertainment system, which is difficult to operate and often has faults though not broken. The food is average at best. Meals are very small and the light meal / snack is always the same: a hot baked thing (sweet or savoury option) which they call a sandwich but is something different, with a small, poor cake. The chicken sandwiches are quite unpleasant and difficult to eat, but when you're hungry and there is no alternative offered, what can you do?
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Phnom Penh to Manchester via Doha |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Decided to see if could upgrade "
J Pesten (United Kingdom)
✅ Verified Review | Luxor to London via Doha. Decided to see if could upgrade DOH to LHR leg from economy to business whilst in transit at Hamad Airport. Was quoted a price at the ticket counter which seemed reasonable, however was asked to call the online sales team to make the changes and advised the price had increased by over a third. There was nothing the online sales team could apparently do so I didn't upgrade. Complained to Qatar and had to chase responses from them repeatedly after lengthy delays,and a waste of my time. Qatar onboard product is fantastic, however their customer service is slow and in my case misleading.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Luxor to London via Doha |
Date Flown | April 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"only Indian food was available"
Fabrizio Speziale (France)
✅ Verified Review | Paris to Kolkata via Doha. It is difficult for me to understand how Qatar can be considered a 5 star airlines. The choice of food for me was quite limited and on the route from Doha to Kolkata only Indian food was available to me. No dental kit or other amenities. My screen did not work very well on both flights and my wifi did not work on most of the flight.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Paris to Kolkata via Doha |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"food in general was a let down"
Arron Zidane (United Kingdom)
✅ Verified Review | London to Khartoum via Doha on Qatar Airways. My flight from LHR to Doha was on a A350 and its a great plane with very comfortable economy seating and leg room even though I am a large chap, the crew done their job perfectly well and no issues on this flight. I had a 2hr layover at Hamad International and it is a great airport and the transfer was smooth and efficient. The flight to Khartoum was on a A320 from a remote stand so a bus journey to the plane ensure and the seats on this was somewhat smaller and although not entirely uncomfortable was a bit squeezed in. The food served was 2 pastries, one sweet and one savoury which felt a bit weird. Landing at what is probably one of the worst airports in Africa was smooth and no issues with luggage. The return flight a week later, the plane was delayed for 2hrs with no a information from Qatar Airways or airport staff and Qatar ground staff did finally appear when boarding was announced they blamed the delay on no gates being available at the airport, no apologies or anything. I found the plane not very clean, rather old and had no IFE apart from overhead screens. No delay apology was made by the Captain and the food served was spicy lamb meatballs with dill rice which was a bit of a weird meal for what was supposed to be a 2am departure and on arrival at Doha we was once again at a remote stand and bussed to the terminal where I had a 1 1/2hr transit. The flight to London was on a A380 and the seating was very comfortable and the service from the crew was good although the food was terrible. - some sort of scrambled egg, dry frankfurter and some sauteed mushrooms and the snack served prior to landing was chicken in some sort of flat bread wrap that was bland. It seems that the service on routes like to/from Khartoum leaves a lot to be desired as does the fact that they still use remote stands and the food in general was a let down.
Aircraft | A350 / A321 / A380 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | London to Khartoum via Doha |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"told to close our blinds"
Shirley Booker (United Kingdom)
✅ Verified Review | Doha to Auckland. The Boeing 777-200LR they are using is not adequate for the length of the journey neither are the facilities. On our return journey we were kept in the dark from 4pm and were told to close our blinds after the first meal. The lights were then put out and only went up twice during the flight to allow to eat. I will never fly with Qatar again, we should be treated with respect. And my seat was broken. Flight from Doha to Heathrow was much better but only 6.5 hour flight.
Aircraft | Boeing 777-200LR |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | London to Auckland via Doha |
Date Flown | February 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"good Middle East hospitality"
29 reviews B Rikard (United Kingdom)
✅ Verified Review | Should say Qatar Airways is one of my favourite airlines. Jakarta to Doha - good Middle East hospitality. Had a good rest at Al Mourjan lounge. Wish they would stock pyjamas with a suitable size for passengers, stock more small size! Don't bring XL to all customers.
Aircraft | Boeing 787 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Jakarta to Doha |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |