Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2400 reviews
7/10
5 star Skytrax Rating
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9/10

"flight was a pleasure to be on"

(Canada)

Verified Review | Singapore to Madrid via Doha. Amazing seats, great food and wonderful service. This flight was a pleasure to be on and was my first time on Qatar. The pods were incredibly comfortable. The food and above all concierge service in flight was tremendous. No complaints.
AircraftA350
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteSingapore to Madrid via Doha
Date FlownMay 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"I can't fault the service"

(New Zealand)

Unverified | I returned from London with my elderly father. Our flight was delayed at Heathrow, so we missed our connecting flight from Doha. The airline was amazing when we arrived at Doha, accomodation, meals and transfer to and from the airport were already in place. My elderly father loved the hotel and we managed a scenic tour of the city , which we both enjoyed. Qatar Airways staff were friendly and wonderfully supportive. My father required wheelchair support, again all staff were professional and supportive. My elderly father thoroughly enjoyed his unexpective stop over. My father is currently on his return journey to London Heathrow , having just left Doha. I would fly Qatar airways I can't fault the service. Well done and a thank you to all staff.
AircraftBoeing 777
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLondon to Auckland via Doha
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"clean and nice aircraft"

(Czech Republic)

Verified Review | Qatar Airways operates this conveniant flight from Baku to Tblisi. Check in was very professional, access to the aircraft directly through gate. Friendly international crew, small complimentary meal was served with beverages. Clean and nice aircraft. I certainly recommend to use this flight. Flight duration just over an hour, beautiful views from the aircraft.
AircraftA320 200
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBaku to Tblisi
Date FlownMay 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
3/10

"The staff tried really hard"

(Qatar)

Verified Review | Awful flight on a great airline. I love the staff, and mostly love the airline too but this short Athens to Doha flight was awful. Old aircraft with no room at a premium price. The staff tried really hard to make the flight good, next time I have a 4 hour flight I will check which aircraft are being operated - the 320s should be used for short haul work. Aweful flight. The handling lounge used in Athens is ordinary.
AircraftA320
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteAthens to Doha
Date FlownMay 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"superior in comparison to others"

(United Arab Emirates)

Verified Review | Dubai to Chongqing via Dubai. Flight for partner and self booked using Guest Miles. Through a quirk of the pricing, Dubai World Central Airport more suitable. Unlike Dubai's main airport, no queues at check-in, immigration or security. Limited but adequate eating - McDonalds and Costa Coffee - and shopping. Flight left Dubai 15 minutes early, unusually in my experience berthing at an airbridge on arrival Doha thus no requirement to join the hordes fighting through security. One of Qatar's ageing Airbus 330s for the flight to Chongqing so no Wifi or power at seat, but perfectly clean and seat comfortable enough for a few hours sleep. Service standards are not stellar - wet wipe rather than hot towel and no boiled sweets - but still superior in comparison to others. Particularly like the regular rubbish collection. Food adequate. Longish bus ride from plane to terminal with bags arriving on clearing immigration.
AircraftA321 / A332
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteDubai to Chongqing via Dubai
Date FlownMay 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"I was very impressed"

(United Kingdom)

Verified Review | London to Abu Dhabi via Doha. It was my first time flying with Qatar Airways and I was very impressed. Plane was really lovely inside, comfortable seats and 'lobby' entrance with lovely lights effects was stunning. Good selection of food and drinks and professional cabin crew. It was really above and beyond. I recommend this airline for people who looking for comfort and good service. Hope will fly with them again.
AircraftA350-900
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLondon to Abu Dhabi via Doha
Date FlownMay 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"hard working cabin crew"

(Czech Republic)

Verified Review | Munich to Bangkok via Doha. Consistent service both on the ground and in the air. A350 in LATAM livery and configuration. Beautiful A380. 2 of 4 Doha´s flights bussed. Limited map functionality on the A350 aircraft. Courteous, well trained and hard working cabin crew. All flights on time and smooth transfer. Smaller portions of main meals but sufficient. Really strange snacks (looking like substance of plastics once they get cooler). IFE interupted by a message asking to offer a prayer during the flight (encouraging especially during bumpy rides). Rare combination of comfortable flying and reasonable value for money.
AircraftA350 / A380
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMunich to Bangkok via Doha
Date FlownMay 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
3/10

"avoid flying them again"

(Bulgaria)

Verified Review | Sofia to Abu Dhabi via Doha. My first flight was delayed, so I missed my connection and had to stay at the Doha airport for 7 hours. The compensation was a fixed dinner. My flight back home was 5-hour flight, the A320 was not equipped with individual entertainment. There was some screens playing a movie, but my sound was not working. The food provided is very nice. I would avoid flying them again.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteSofia to Abu Dhabi via Doha
Date FlownMay 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
5/10

"sale flights I booked"

(South Africa)

Verified Review | Istanbul to Cape Town via Doha. First leg was full on an A330 from Istanbul to Doha. First thing that was obvious was that this was an old plane. The seats looked like they had seen better days and the in flight screens were not touched and had to be controlled by hand held devices in the arm rest. On top of this, many screens were not working and people requested to have a reset. The crew were polite and the cabin senior from Bangladesh was the most outstanding crew member I have had in a while. He was older, wiser and had a knack for making me feel at home given the old plane and a poor inflight entertainment options. The meals were ok but the plastic containers look cheap and tacky and serving tea in paper cups seems like the cheap way out. The flight was on time and we arrived at gate before scheduled arrival. The onward leg to Cape Town was in the Boeing 787. I get the impression that at Hamad all flights from Doha to the developing world have to be subjected to the c20-27 gates which means being bused to a remote standing aircraft. I have experienced this before at Hamad. For elderly passengers this remote stand departures are a severe inconvenience. Boeing 787 seemed new, the inflight entertainment worked a charm and the cabin crew on this flight were wonderful. The meals were again just ok but I slept and thus just picked on the food. These were sale flights I booked and I don't know whether I would fly them again.
AircraftA330 / Boeing 787
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteIstanbul to Cape Town via Doha
Date FlownMay 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"is a class of its own"

(Germany)

Verified Review | Dubai to Frankfurt via Doha. It was the third time, I had chosen Qatar Airways for a trip from Frankfurt to Dubai. It was the third time, that I was overwhelmed by the quality of their product and the improvements. Qatar now has a branded Lounge in Dubai T1, calm, spotless and much more pleasant. On bord, it's not only the sophisticated seat (787), the low number of seats per toilet, the meal on demand-service or food and drinks (they serve Guinness!) that are special. My favourite part are the crews, who really hit the spot. They have an incredibly high level of anticipation of what you may want at every moment of the flight. Even when the cabin is fully booked, they maintain the level. For me, Qatar Airways is a class of its own.
AircraftBoeing 787
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteDubai to Frankfurt via Doha
Date FlownMay 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes