Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2382 reviews
7/10
5 star Skytrax Rating
Filter Reviews by :
Show
4/10

"food was rather limited"

(Switzerland)

Verified Review | Adelaide to Zurich via Doha on the new A350 with airy cabin lay out in Business. The seats are comfortable, the bed is big in size but not comfortable as some competitors. The food was rather limited and the same as on the flights from Europe earlier: a disappointing experience. The Entertainment system had the same quality and quantity problem and deficiencies as on my flights to Australia one week earlier: limited western movies and classical music on offer and bad quality of head sets. Cabin crew was young and friendly, but inefficient. I enjoyed rather quite flights with no major turbulences but disappointment with food, entertainment and cabin crew.
AircraftA350
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteAdelaide to Zurich via Doha
Date FlownJuly 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
9/10

"is in a class of its own"

(Philippines)

Verified Review | Manila to Paris via Doha. Qatar Airways is in a class of its own! Everything is superb, from check in to the flights themselves. Oryx One is one of the top IFE systems I've experience, with nice movie and tv program selections. Manila to Doha flight, the plane used was Boeing 777-300ER. The flight was full and a red eye flight. Cabin Crew were very accommodating and friendly. The cabin crew won't disturb passengers who are sleeping. Food was served twice in the flight, one around 30 mins after take off and one 2 hours before landing. Food taste is ok, not that great but ok for airline food. For the Doha to Paris flight, the plane used was the A380 which is my favorite plane due to the comfort it gives to the passenger aside from being very quiet. This is where one flight attendant was a bit of a let down because she wasn't that accommodating and she speaks like she is a bit grumpy. Also, the food that I want (chicken) was short on stock so I chose fish which turned out ok. Overall, I still recommend Qatar Airways if you're coming from Southeast Asia or even East Asia going to Europe. It really deserves its 2017 Airline of the Year award!
AircraftBoeing 777-300ER / A380
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteManila to Paris via Doha
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"experience been quite amazing"

(Italy)

Verified Review | Venice to Male via Doha. I chose Qatar Airways because of the lower pricing and good time schedule. The flight experience has been quite amazing even in economy class. The food was good, and beverage was served constantly during the flight to keep us hydratated. Crew on Qatar Airways is the best you can find, they are very polite and kind, treating you like a king in particular if you are a member of their frequent flyer program like I am. The aircraft on all four flight was an A330-200/300, and comfortable. On the first flight the A332 (A7-ACF/12 years old) was refurbished and it seemed quite new, Ife (Oryx ONE) on this flight was displayed on large HD touch screens. On the other flights the aircraft wasn't refurbished so the IFE was old and controllable only with the remote control (there was also a big ife box under windows seats obstructing more than a quarter of foot room) - the seats weren't as comfortable as the ones on the first aircraft. Aircraft age was the main negative aspect of this trip, but on all four aircraft there was a wide selection of music, tv, film, games. All four flights were on time and ground service in Doha was good.
AircraftA330-200 / A330-300
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteVenice to Male via Doha
Date FlownFebruary 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"crew were efficient and friendly"

(Australia)

Verified Review | Hanoi to Bangkok. Check in was simple and straight forward. The seat was comfortable and a light meal was served (this was a short flight). The cabin crew were efficient and friendly. The flight left and landed on time. Baggage was waiting by the time I got through Immigration. The flight was uneventful and the reviews matched my experience. I would fly Qatar Airways again.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteHanoi to Bangkok
Date FlownMay 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"Overall a good experience"

(Australia)

Verified Review | Perth to Milan via Doha using Qatar Airways. Check-in at Perth Airport was easy and seamless. I checked in online so I needed to do was to drop off my luggage at the airport. I have not flown Qatar Airways for more than a decade and I am really impressed with the improvements. Plenty of leg room and the seats are comfortable for both Perth to Doha (using B777-200) and Doha to Milan (A330-200). On both sectors, I was well taken care off. The cabin crew were really friendly and helpful. I am impressed even on economy class we were offered three different options for mains and there is always a vegetarian option which is really considerate of Qatar Airways. There are plenty of inflight entertainment to keep me occupied for the long hours flight and the inflight magazine, Oryx has plenty of interesting content to keep me entertained as well. Overall a good experience and I will recommend Qatar Airways to others.
AircraftBoeing 777-200 / A330-200
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePerth to Milan via Doha
Date FlownJuly 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
3/10

"found the seat cramped"

(Australia)

Verified Review | I was seated in lower deck A380 economy cabin and I found the seat cramped and uncomfortable (32" seat pitch). I couldn't eat the sandwich that was some sort of vegetable sausage roll and the vegetarian breakfast was unappetising. Qatar Airways saving grace is their cabin crews, delightful and professional.
AircraftA380
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMelbourne to Doha
Date FlownJuly 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
8/10

"had an excellent trip"

(Australia)

Verified Review | Sydney to Athens via Doha. We had an excellent trip on Qatar Airways overall. The tickets were among the cheapest available when we booked and the flight times were the quickest. The connection times through Doha were very quick. The airport in Doha was modern and easy to navigate. The plane seemed newer than Emirates which I flew with recently, however there were not enough toilets. The staff were excellent and the food was good. The vegetarian options were far better than Emirates. The red wine served in economy was surprisingly good. The seat was comfortable for economy and the leg room was better than I had expected. The entertainment was excellent with a good touch screen with a great range of options including kids movies, new release, classic movies and TV shows. On our connecting flight we flew on an A330 which seemed older and the screen was not touch screen but the options were identical.
AircraftA380
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteSydney to Athens via Doha
Date FlownJuly 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"I recommend it completely"

(United Kingdom)

Verified Review | Karachi to Manchester via Doha, traveling with my 27 week pregnant wife and a 4 year old son from. My wife felt slightly unwell during the first flight, likely due to altitude and hypoxia; however Qatar Airways was very helpful in getting her checked at the airport first by a paramedic and then in the airport clinic by the doctor. Later on they advised us to get further investigated and checked in a hospital, hence they arranged an ambulance, hospitalization, travel from hospital to hotel, arrangement of hotel and food vouchers on their own. It was really nice to have a feeling of being cared by the airline. Everyone was so humble and supportive. I could not have asked for a better service by the airline. Inflight was really good too. Nice comfy seats on Boeing 787 with good air pressure. I will recommend it completely. Thanks Qatar Airways.
AircraftBoeing 787
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteKarachi to Manchester via Doha
Date FlownJuly 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"very satisfied with the service"

(Indonesia)

Verified Review | Singapore to Zurich via Doha. Nice and new aircraft with warm ambience inside the cabin, the light is soft and not too bright so during serving meal you can continue to sleep if you don't want to eat. There are 2-3 meals option so you choose, the meal taste is good. The space between the seat is wide enough, so you have more legroom. Stewardess is also very helpful, full attention, and friendly to the children, they gave my children toy so they can play during long haul flight. The amenities is almost complete they gave toothbrush, toothpaste, blindfold,earmuffs, and sock in nice wallet. I'm very satisfied with the service.
AircraftA350
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteSingapore to Zurich via Doha
Date FlownJuly 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
3/10

"seats were comfortable"

(United Kingdom)

Verified Review | Economy class flight from Heathrow to Doha was good. The seats were comfortable and spacious. The service was good, the aircraft and in particular the toilets were clean. The cabin crew were pleasant and helpful. However there was a complete contrast to the flight from Doha to Kuala Lumpur. The seats were narrow, and crammed. The service was poor and the aircraft looked that it could do with an update. The toilets were dirty and cabin crew unfriendly and did the bare minimum.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLondon to Kuala Lumpur via Doha
Date FlownJuly 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no