"My IFE was not working,"
37 reviews Victor Sale (Italy)
✅ Trip Verified | Doha to Milan after a six hours layover at Doha Hamad Airport. I was a bit tired but not that bad, I was flying coach and I assigned myself a good window place, with just one other seat next to me as the layout was 2-4-2. I was wrong as I had under my feet the IFE box or something similar which made it so narrow. This should not be in any type of seat, but it was ok I found my space in a way to stretch my legs. My IFE was not working, just on arabic, which I don´t speak and I asked for someone to help me out from the staff but after two times being ignored, I gave up and decided to something else, also If watching a film would have been a good idea. The food was ok as well the cleanliness of the aircraft was good.
Aircraft | A330-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Doha to Milan |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Love Qatar Airways product"
37 reviews Victor Sale (Italy)
✅ Trip Verified | Bangkok to Doha. The flight was a really early one, boarding starting at 4.30am in the morning so passengers was really tired. As usual every aircraft from Qatar airways is perfectly clean and you now that you can expect a perfect ambiance, even in coach. I slept half of the flight and the attends actually offered me breakfast but they removed it as I slept on it, really polite. The whole flight was really good as usual. Love Qatar Airways product.
Aircraft | Boeing 787-8 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Doha |
Date Flown | March 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"always had excellent service"
Dilys Anne Kevan (Spain)
✅ Trip Verified | Melbourne to Madrid via Doha. Between Melbourne and Doha I had an unfortunate accident spilling hot coffee on my lap. I was not hurt in any way but the cabin staff were kind and attentive, even checking up on me several times and offering remedies and suggestions! I would especially like to mention Erika and Zico who did everything to make me feel comfortable. I have travelled this route several times and have always had excellent service.
Aircraft | A380-800 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Melbourne to Madrid via Doha |
Date Flown | August 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"my first flight with 787"
M Nugroho (Indonesia)
✅ Trip Verified | Travelling from Jakarta to Paris via Doha, but in this case the Flight from Jakarta to Doha using a relatively new Boeing 787. This is my first flight with 787, cabin has fancy lighting spacious cabin luggage. The only problem is the touchscreen on the inflight that cannot navigate properly. I brought my own headset i can barely decrease volume so it is so loud by default. Let alone browsing movies. Everything else was fine, Food was fine, crew were helpful with the bags.
Aircraft | Boeing 787-8 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Jakarta to Doha |
Date Flown | August 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"have no complaints"
N Chandikin (United States)
✅ Trip Verified | Bombay to Dallas via Doha. I traveled with Qatar many times and have no complaints about the flight and inflight service. I traveled last on 31st July and seriously those people at Mumbai check in counters were very impolite and were kind of rude with me and wife. At one point they asked me to reduce my carry on bags from 2 to 1 irrespective of it meeting the weight criteria when I asked why they replied you will be questioned in Doha that why are you carrying 2 carry-ons? Check-in counters are the first customer facing point, don't ruin that part.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bombay to Dallas via Doha |
Date Flown | July 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"excellent customer service"
Andrea Carcassi (Italy)
✅ Trip Verified | Melbourne to Rome via Doha. I would like to praise the excellent customer service I received from an agent at the desk at Melbourne Airport. He went out of his way to assist me and after a long stressful day, and his professionalism courtesy and passion for his position was reflected in his treatment of me.
Aircraft | A380 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Melbourne to Rome via Doha |
Date Flown | July 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"denied entry by lounge staff"
W Reese (Australia)
✅ Trip Verified | Ankara to Melbourne via Doha. I booked Melbourne to Ankara via Doha in July 18, but the flight was cancelled due to engineering fault. Reticketed next day for tight connections flights via Singapore. I had booked a premium lounge pass for Doha and as I was unable to use the pass with cancellation and rerouting I tried and was denied entry by lounge staff on my inbound flight. I was told to pay for admission and to put in a request for refund online for unused pass. My request for refund for the unused lounge pass was denied and I was offered a restricted voucher instead. This is a pity as for the most part their flight staff is above average
Aircraft | A380 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Ankara to Melbourne via Doha |
Date Flown | July 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"missed our connection flight"
T Gallebucci (Sweden)
✅ Trip Verified | Singapore to Paris via Doha. Our was scheduled to depart at 21.20, however the flight was delayed, meaning we missed our connection flight in Doha to Paris. We did not receive any communication about this before arriving at the airport in Singapore. The lady at the counter in Singapore kindly transferred us to the earliest flight departing from Doha, with scheduled departure at 7.35. We were told, once arrived in Doha, that the customer service will take care of us upon landing, granting us lounge access and compensation which did not happen. Nobody was there at the arrival. We talked to a chain of people and found our self begging for information. At the service desk, we were given a voucher to be used for dinner and breakfast. The value was 65 QAR, we bought a pastry, an orange juice and a coffee. No place to sleep or freshen up was given. The inflight experience was okay. There was a good amount of entertainment choice. Food tasted and I personally did not like food being served almost halfway through the flight but that's just a personal preference.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Singapore to Paris via Doha |
Date Flown | July 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Qatar Airways customer review
Atiya Panjwani (India)
✅ Trip Verified | Nagpur to Atlanta via Doha. This is much better than other airlines internationally. The staff is very helpful and polite. I feel very safe when traveling in Qatar airways. All the non-vegetarian meals which are served are halal and taste good. The seats are comfortable and that’s what we need when we travel long distances.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Nagpur to Atlanta via Doha |
Date Flown | June 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"very good staff"
V Ghandilan (Romania)
✅ Trip Verified | Bucharest to Denpasar via Doha. Very good! We changed 2 flights, very good staff and great food and better services than others. The menu is balanced. Very clean toilets and cabin.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bucharest to Denpasar via Doha |
Date Flown | July 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |