"on-board experience was flawless"
47 reviews Rajan Parrikar (Iceland)
✅ Trip Verified | Bombay to Copenhagen via Doha. The aircraft on both flights was equipped with Qsuites. The on-board experience was flawless on all fronts - seat comfort, service, meals, and WiFi. (While the Qsuites are outstanding, Qatar's more traditional Business Class configuration is as good or better in some respects.) The experience outside the aircraft was far less impressive. Our flight from DOH-CPH was delayed by 6 hours and while the Qatar personnel were very friendly, there was no clarity in their updates. The Al Mourjan Lounge in Doha during crowded hours is unpleasant, they should fix this.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | Mumbai to Copenhagen via Doha |
| Date Flown | January 2020 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"declined to offer any compensation"
T Peale (United Kingdom)
✅ Trip Verified | Our flight from PER to DOH was cancelled three hours after the flight was due to depart due to technical issues with the plane. Qatar Airways staff informed travellers that they would be booked on the next available flight. However, no information about re-routing was provided and passengers were told to check for text messages. Our attempts to reach the Qatar Airways call centre in Doha were not successful. Six hours after the scheduled departure time and we still had not received text messages. Qatar Airways moved passengers to their flight 24 hours later. We informed Qatar Airways staff that we did not want to be re-routed. and we booked new flights with Emirates. Qatar Airways forced passengers to wait 24 hours to avoid re-routing customers with a competitor. Much of this angst could have been avoided if Qatar Airways had been genuine about minimizing disruption to customers. The new flights cost us $1,500 each, which is $650 more each than the original flights. We sought compensation from Qatar and they declined to offer any compensation. Customer service was completely unhelpful and did not make us a token offer.
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Perth to Doha via London |
| Date Flown | December 2019 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"kind and professional"
13 reviews Anton Gots (Hong Kong)
✅ Trip Verified | My flight got delayed to depart from Hong Kong so airline changed my connection flight from Doha, which happened to be 8 hours after I landed in Doha. It gave me a chance to visit the city just for 6 hours. Both flights were great. Doha - Kyiv crew were especially kind and professional. Loved it.
| Aircraft | Boeing 777-300ER, A321 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Hong Kong to Kyiv via Doha |
| Date Flown | August 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Qatar Airways is my airline of choice"
13 reviews Anton Gots (Hong Kong)
✅ Trip Verified | Kyiv to Hong Kong via Doha. I think for the past 5 years Qatar Airways is my airline of choice. Wish to be able to fly more with it. Compared to another airlines this one is really stands out for me. Quality service on board and on the ground, seat comfort, entertainment, wi-fi, food. Can't wait to fly again with them.
| Aircraft | Boeing 777-300ER, A321 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Kyiv to Hong Kong via Doha |
| Date Flown | September 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"do not offer token compensation"
E Yamamoto (United States)
✅ Trip Verified | Los Angeles to Male via Doha. Their long haul business class hard product ranges from excellent QSuites, to below average non QSuites. The service on board is generally very good, as is the food. Our flight has been downgraded to a non QSuite equipped aircraft and they did not notify ahead of time that the product has been downgraded. This creates a problem for people who are traveling together who have pre-selected seats based on a QSuites seat map. They do not offer any kind of token compensation to passengers who complain when their flight has been downgraded. We specifically book Qatar Airways on a 16 hour flight for their QSuite product. I understand operational issues happen which can sometimes necessitate an aircraft swap, but not notifying passengers and not offering at least an apology or a token gesture such as bonus miles and or vouchers, is unacceptable.
| Aircraft | Boeing 777-200LR |
| Type Of Traveller | Couple Leisure |
| Seat Type | Business Class |
| Route | Los Angeles to Male via Doha |
| Date Flown | August 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"best in the industry"
Riaz Osmani (United Kingdom)
✅ Trip Verified | London to Dhaka via Doha. When an airline really makes an effort to make their economy class passengers feel valued, it should be praised. Not only are Qatar Airways flight attendants charming and well turned out, they present meals and beverages with utmost attention to detail. So many airlines provide economy catering that smacks of contempt for passengers. Here, the quality, quantity and presentation of the meal services are best in the industry. Metal cutlery, beautifully designed meal trays, re-usable plastic for salad and desert, Godiva chocolate with tea or coffee, is this economy?
| Aircraft | Boeing 777-300ER / A330-300 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | London to Dhaka via Doha |
| Date Flown | January 2020 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"could not check in online"
E Calarides (United States)
✅ Trip Verified | Athens to Shanghai via Doha. I could not check in online for my trip to Shanghai, I tried multiple times within 36 hours of the flight, and I had successfully checked in online for my outgoing flight Shanghai-Athens. The website stated "sorry, we could not check you in at this time, please try again later". Not being able to check in online, I had to wait for 45 minutes at check in, where I was told that I had to pay extra for the 3 kg over the 30 kg baggage allowance, at 45 euros per kg. After removing 2.5 kg from the luggage and putting it in my carry on, I was told I had to pay for the extra 0.5 kg. I had a very tight connection at Doha, part of it scheduled, part of it because the flight arrived late and they bussed us to the terminal. I rushed to my connecting flight and I made it, but my luggage did not. I filed a delayed luggage report at in Shanghai. The suitcase came with the next day's flight but it was delivered 8-9 hours after the flight arrived. On board the service was good, the F&B average, inflight entertainment good, but they don't make up for the above points.
| Aircraft | A320 / Boeing 777-300 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Athens to Shanghai via Doha |
| Date Flown | January 2020 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"cabin crew were helpful."
S Marden (Australia)
✅ Trip Verified | Sydney to Amsterdam via Doha in September 2019. The in flight service was good, the plane was new and the cabin crew were helpful. However they cancelled our return flight about 48 hours notice prior to departure via email, did nothing to assist us with reimbursement of out of pocket expenses and cut our holiday short. They suggested we depart from another airport several hundred km's away and were quite unhelpful. I would have happily accepted this change if they were helpful and offered to cover our out of pocket expenses or offered some small goodwill gesture like a discount on a future flight. I wont be flying with them again.
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Sydney to Amsterdam via Doha |
| Date Flown | September 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"the best flight experience"
J Kandovec (Denmark)
✅ Trip Verified | Denpasar to Copenhagen via Doha. Menu, service, facilities and comfort are on top level. Only sometimes some of the planes might have slightly worn off equipment, but staff do everything to make your trip pleasant and comfortable. That was the best flight experience we had of all our trips..
| Aircraft | A340 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Denpasar to Copenhagen via Doha |
| Date Flown | December 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"The food is better now"
S Candero (Qatar)
✅ Trip Verified | Manila to Doha. The food is better now, i noticed that the food is prepared by Quisine (something new). The crew in our zone was not able to remember that i requested a drink, just told that she will come back but never returned back. Seat was just fine for a 5’8’’ height. Wifi I availed the unlimited connectivity but have two hours disrupted. The cost is $10 for 9 hrs flight and the way they offer free one hour wifi as well. Entertainment with a good variety. Pillow, blanket, socks, eye patch, ear plugs, toothbrush and toothpaste provided. All bags of mine (4) were handled carefully.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Manila to Doha |
| Date Flown | January 2020 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed suite
Onboard WiFi (*not all flights)
In-seat &/or USB power
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas (*not all flights)
Amenity kit
Seat pitch : 31-33 inches
Seat width : 17.5 -18.75 inches
Expansive seating options
Shower rooms
Workstations / business centre
