"Catering was appalling"
17 reviews Michael Schade (Germany)
✅ Trip Verified | Sofia to Doha was a regional configuration aircraft with hard cradle like seats, hardly suitable for an overnight 4hrs 50 mins flight. The amenity bag contained just socks and eye shades, when I asked the purser for earplugs, I was told that they do not carry such items. She suggested (I am not sure if she was sarcastic) to keep the headphones on while sleeping. Hardly a good suggestion for getting a good night sleep. Catering was appalling with just one main course to choose from, which was spaghetti. The short flight from Doha to Katmandu to was the total opposite, lie flat seat and the usual good service. I am a Qatar Platinum member and never had a bad flight before, but this was not acceptable.
| Aircraft | A320 |
| Type Of Traveller | Solo Leisure |
| Cabin Flown | Business Class |
| Route | Sofia to Kathmandu via Doha |
| Date Flown | December 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"onboard service was excellent"
69 reviews Jonathan Rodden (United Kingdom)
✅ Trip Verified | Flew with Qatar Airways from Tbilisi to Jakarta via Doha. The onboard service was excellent as was the meals served. The cabin crew could not do enough to help and assist. However the ground service in Doha was terrible on both my inbound and outbound flights. We had to embark and disembark via stairways. They did not use any air bridges on my flights, but parked in remote areas which meant we had to use buses to/from the terminal. Overall the ground service in Doha spoilt what would have been an excellent service so much so I will not be traveling Qatar Airways again.
| Aircraft | Boeing 787 |
| Type Of Traveller | Business |
| Cabin Flown | Business Class |
| Route | Tbilisi to Jakarta via Doha |
| Date Flown | December 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"recommend this airline"
Haider Hazrat (United States)
✅ Trip Verified | London to Mumbai via Doha. This was my 3rd time with Qatar Airways. The ground staff were super friendly and helpful. Due to delayed incoming American Airlines flight from Dallas, we missed our connecting flight from LHR due to horrible connecting process at London if changing terminals between 3 and 4. But Qatar Airways staff made it pretty stress free to accommodate us on the next flight which was luckily in 1 hour and which meant we would not miss the only Qatar Airways flight to Mumbai from Doha that day. Added bonus was we got to experience Qatar's A380 which would otherwise have been a B777-300 flight had we made our original connection. Qatar Airways has never disappointed with regards to ground staff or onboard services. We would always prefer Qatar Airways and recommend this airline to others!
| Aircraft | A380 / Boeing 777-300 |
| Type Of Traveller | Family Leisure |
| Cabin Flown | Economy Class |
| Route | London to Mumbai via Doha |
| Date Flown | November 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Extremely cordial service"
Jacek Matraszek (Poland)
✅ Trip Verified | Doha - Bangkok. Seat 10D. From the moment of boarding, I felt that this flight would be special. Extremely cordial service and comfortably designed interiors resemble the first class. The passenger gets a one-seater, lockable cabin, a large screen, an electrically controlled chair-bed, noise-canceling headphones, pyjamas, luxury cosmetics and an excellent a la carte menu served on a white tablecloth. Champagne and luxury alcohols complete your happiness. The whole flight was extremely comfortable. A huge credit for the flight attendant who served me. She was the essence of courtesy, naturalness and elegance. Thank you! Also the food was delicious, tasty and beautifully presented. There was even a romantic candle (electric). The choice of entertainment on the screen was huge, a great selection of movies and music. After this flight I felt rested, enriched with a high-quality culinary adventure. I will add that the Doha airport is one of the 2 best in the world that I have visited. Friendly, very modern, well-organized and visually appealing. Staff in shops and restaurant was helpful and smiling just like in Qatar Airways. I recommend trying.
| Aircraft | Boeing 777 |
| Type Of Traveller | Solo Leisure |
| Cabin Flown | Business Class |
| Route | Doha to Bangkok |
| Date Flown | November 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"is a real 5-star airline"
R Manheiter (Switzerland)
✅ Trip Verified | Zurich to Bangkok via Doha. This was my flight on Qatar Airways. I was very impressed from the Qsuites on the new A350 aircraft. Free wifi provided as well, even pajamas were offered in business class. Service from the cabin crew was outstanding. Inflight product in business is as good as many airlines first class. Qatar Airways is a real 5-star airline. Congratulations and many thanks!
| Aircraft | A350 / Boeing 7777 |
| Type Of Traveller | Solo Leisure |
| Cabin Flown | Business Class |
| Route | Zurich to Bangkok via Doha |
| Date Flown | November 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"ruined by terrible, bland food"
Grant Manson (United Kingdom)
Not Verified | Edinburgh to Phuket via Doha. Great entertainment, comfy seats and great staff all ruined by terrible, bland food. I'm a celiac sufferer so have to be on a gluten-free diet. Even though each flight had at least one dish that would traditionally be gluten free, I was served a specific gf meal with bland steamed vegetables and dry, chicken. The only words to describe this food is terrible even by plane food standards. Considering how nice this other dishes looked, this was extremely disappointing.
| Type Of Traveller | Couple Leisure |
| Cabin Flown | Economy Class |
| Route | Edinburgh to Phuket via Doha |
| Date Flown | November 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"my first choice airline"
1 reviews J Meares (Ireland)
✅ Trip Verified | Doha to Geneva. Excellent service from start to finish. I heard great reviews about this airline before, but I felt it with above and beyond what I was expecting. It’ll be my first choice airline to fly with going forward.
| Aircraft | A350 |
| Type Of Traveller | Solo Leisure |
| Cabin Flown | Economy Class |
| Route | Doha to Geneva |
| Date Flown | November 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"attentive cabin staff"
A Thawani (Qatar)
✅ Trip Verified | Hong Kong to Doha. Boarding was smooth and take off on time, because of a typhoon hitting India we had to take a different longer route so the flight took more than 9 hours. We had the new QSuites in business class, they are comfortable but lack storage so I had to put my shoes in the overhead. The food was poor, I choose the Arabic Mezza, they used to offer a full mezza previously, now it is only three selections with a tasteless taboula and hummus that lacked lemon and olive oil. The entertainment system was nice in the movie selection but poor on TV, the toilets are huge on Qatar Airways and very well stocked. Very friendly and attentive cabin staff.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Family Leisure |
| Cabin Flown | Business Class |
| Route | Hong Kong to Doha |
| Date Flown | November 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"it said no internet connection"
A Varendan (United States)
✅ Trip Verified | New York to Trivandrum via Doha. They asked us to limit the size of carry on luggage to 7kg and one bag. The flight was delayed from JFK, reached Doha 6 hrs late. Theres only one connection flight to any destination and we lost one day. They give 250 QAD food voucher, which is good for one good meal in the hotel. They mentioned their flights are equipped with WIFI when I tried to join it it said no internet connection, the flight attendent said it had some issues.
| Type Of Traveller | Business |
| Cabin Flown | Economy Class |
| Route | New York to Trivandrum via Doha |
| Date Flown | November 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"an overweight carry-on"
2 reviews S Derano (United States)
✅ Trip Verified | Dallas to Bangkok via Doha. Avoid flying this airline if you have a heavy carry on - the carry-on weight limit is 7kg, my carry on weight totaled 9kg. I happened to have one check-in bag which was already 5lbs over limit. I could not place things inside the check-in bag from my backpack. SoI had to pay $700 extra to fly the same flight for the next day. This taught me the lesson of having a spare bag to carry that you can check in for the situation of having an overweight carry-on. I also learned the lesson of booking directly with Qatar Airways instead of an online website. You will pay hundreds of dollars extra to change a ticket with an online website. When I flew back from Bangkok , the ticketing agent there was also extremely anal retentive about my carry-on weight. I wish Qatar let people pay extra money (overweight baggage fee) in order to board. I would rather pay an extra $150 for a heavy carry-on than a $700 change ticket change charge.
| Type Of Traveller | Solo Leisure |
| Cabin Flown | Economy Class |
| Route | Dallas to Bangkok via Doha |
| Date Flown | August 2018 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | no |
Flat bed suite
Onboard WiFi (*not all flights)
In-seat &/or USB power
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas (*not all flights)
Amenity kit
Seat pitch : 31-33 inches
Seat width : 17.5 -18.75 inches
Expansive seating options
Shower rooms
Workstations / business centre
