✅ Trip Verified
| My wife and I travelled back to the UK from Thailand on 18th March 2021. We checked in at the Qatar Airways desk about 4 hours before departure, and we very thankful that we had got to the airport so early as all our documents for the return trip, i.e. Certificate of a Negative Covid Test, the UK government's Passenger Locator Form, and the receipt for the two obligatory Covid tests that are required by the UK government when in self-isolation within the UK, were meticulously checked by check-in staff, the whole process taking 25 minutes. Boarding the aircraft at Bangkok was the most professional and well controlled that I have ever experienced at Bangkok's Suvarnabhumi Airport; whereas they normally descend into chaos as soon as boarding is announced. My wife and I were pleasantly surprised by the modernity and cleanliness of the aircraft that we boarded, everything we needed for the flight, e.g. facemasks, hand cleanser, ear plugs etc were all neatly arranged in the seat pockets in front of us. The cabin crew were very smartly dressed and neatly turned out, and they were very polite, attentive and visibly present throughout the whole flight. The in-flight meals were of the very highest standard, and probably the best that I have ever been served on a flight back to the London. We arrived in Doha on schedule, and boarded flight at the correct time and the boarding was conducted with the same proficient manner as out first flight. The London bound plane was absolutely jammed pack, but the cabin crew, although extremely busy, behaved with the same quiet and firm professionalism that I had experienced throughout. I witnessed an incident whereby a passenger removed his facemask and refused to put it back on, this passenger was immediately dealt with in a very firm and thoroughly professional manner, which was very reassuring for other passengers around. I was impressed all round by the carrier and I certainly will consider using Qatar Airways in the future.