Qatar Airways Customer Reviews

10/10

"enjoy an unmatched experience"

Shivakumar Krishnaswamy (India) 11th April 2021

✅ Trip Verified | I am a regular flyer of Qatar Airways, and every time I fly I enjoy an unmatched experience. The experience starts right from the time you visit their user-friendly website for ticketing / check-in or for any changes you wish to make. The Airport lounge is one of the best among many I have visited in other countries. The in-flight ambience and services are extraordinary. Also they take care of all the safety aspects from embarking till disembark.

Aircraft	Boeing 787
Type Of Traveller	Business
Seat Type	Economy Class
Route	Doha to Bengaluru
Date Flown	April 2021
Seat Comfort	12345
Cabin Staff Service	12345
Food & Beverages	12345
Inflight Entertainment	12345
Ground Service	12345
Wifi & Connectivity	12345
Value For Money	12345
Recommended	yes

8/10

"amazing with great service"

Sayed Ali (Kenya) 8th April 2021

Not Verified | Qatar Airways has been one of my favorite airlines to fly. Their service, food and entertainment is amazing. However, this time I was perplexed by their services. I was leaving Najaf airport and the plane was late. I have notified the ground crew that I have a quick connecting flight and was nervous that I would miss my connecting flight. They reassured me that all will be well. We arrived into Doha and I missed my connecting flight. What happened next threw my experience into the negative zone. My next flight have been scheduled at 1855 hrs (18 hours later). The Qatar Airways staff told me that they did not have an hotel room left and he would offer me a complimentary meal voucher and I could find a place in the airport to lie down and relax. I told him that the meal voucher meant little to me since the delay in flight was their problem. If they could not arrange accommodation for me in the airport, the least they could do was upgrade my next flight. He asked me to wait as he spoke to his manager and 30 minutes later I was in a hotel room. The flight to Nairobi was amazing with great service and I cant complain about the air crew. However this experience really had me thinking about flying with Qatar in the future.

Type Of Traveller	Solo Leisure
Seat Type	Economy Class
Route	Najaf to Nairobi via Doha
Date Flown	April 2021
Seat Comfort	12345
Cabin Staff Service	12345
Food & Beverages	12345
Inflight Entertainment	12345
Ground Service	12345
Wifi & Connectivity	12345
Value For Money	12345
Recommended	yes

10/10

"an exhilarating experience"

Arshad Qaisrani (Pakistan) 5th April 2021

✅ Trip Verified | It was an exhilarating experience for my wife and I to fly Qatar Airways in July 2020 and again in March 2021. By all means, with our international travel of over 50 years, we rate Qatar Airways to be the front runner and the best. Each aspect of air travel is superb from booking through check in, baggage handling and most of all the inflight services. The cabin crew is the icing on the cake. We love Qatar Airways which will be our #1 priority whenever we travel international

Type Of Traveller	Couple Leisure
Seat Type	Business Class
Route	Seattle to Islamabad via Doha
Date Flown	March 2021
Seat Comfort	12345
Cabin Staff Service	12345
Food & Beverages	12345
Inflight Entertainment	12345
Ground Service	12345
Value For Money	12345
Recommended	yes

10/10

"Super service on the flight"

C Henson (Thailand) 27th March 2021

✅ Trip Verified | I give Qatar Airways the best review one can ge. Super service on the flight and in the lounge. This is the airline I will use as often as I can for the future. Thank you!

Type Of Traveller	Solo Leisure
Seat Type	Economy Class
Route	Bangkok to Stockholm via Doha
Date Flown	March 2021
Seat Comfort	12345
Cabin Staff Service	12345
Food & Beverages	12345
Inflight Entertainment	12345
Ground Service	12345
Value For Money	12345
Recommended	yes

10/10

"I was impressed all round by the carrier"

Nicholas Hathaway (United Kingdom) 22nd March 2021

✅ Trip Verified | My wife and I travelled back to the UK from Thailand on 18th March 2021. We checked in at the Qatar Airways desk about 4 hours before departure, and we very thankful that we had got to the airport so early as all our documents for the return trip, i.e. Certificate of a Negative Covid Test, the UK government's Passenger Locator Form, and the receipt for the two obligatory Covid tests that are required by the UK government when in self-isolation within the UK, were meticulously checked by check-in staff, the whole process taking 25 minutes. Boarding the aircraft at Bangkok was the most professional and well controlled that I have ever experienced at Bangkok's Suvarnabhumi Airport; whereas they normally descend into chaos as soon as boarding is announced. My wife and I were pleasantly surprised by the modernity and cleanliness of the aircraft that we boarded, everything we needed for the flight, e.g. facemasks, hand cleanser, ear plugs etc were all neatly arranged in the seat pockets in front of us. The cabin crew were very smartly dressed and neatly turned out, and they were very polite, attentive and visibly present throughout the whole flight. The in-flight meals were of the very highest standard, and probably the best that I have ever been served on a flight back to the London. We arrived in Doha on schedule, and boarded flight at the correct time and the boarding was conducted with the same proficient manner as out first flight. The London bound plane was absolutely jammed pack, but the cabin crew, although extremely busy, behaved with the same quiet and firm professionalism that I had experienced throughout. I witnessed an incident whereby a passenger removed his facemask and refused to put it back on, this passenger was immediately dealt with in a very firm and thoroughly professional manner, which was very reassuring for other passengers around. I was impressed all round by the carrier and I certainly will consider using Qatar Airways in the future.

Aircraft	Boeing 777-300ER
Type Of Traveller	Couple Leisure
Seat Type	Economy Class
Route	Bangkok to London via Doha
Date Flown	March 2021
Seat Comfort	12345
Cabin Staff Service	12345
Food & Beverages	12345
Inflight Entertainment	12345
Ground Service	12345
Value For Money	12345
Recommended	yes

10/10

"very peaceful and pleasant"

M Shansar (Pakistan) 21st March 2021

✅ Trip Verified | My flight from Kuala Lumpur to Doha was very peaceful and pleasant. The cabin crew Anushka was very polite she provided excellent and exceptional service to me and the fellow passenger throughout the flight with smile and finesse. I would like to appreciate her kindness and positivity.

Type Of Traveller	Solo Leisure
Seat Type	Economy Class
Route	Kuala Lumpur to Karachi via Doha
Date Flown	March 2021
Seat Comfort	12345
Cabin Staff Service	12345
Food & Beverages	12345
Inflight Entertainment	12345
Ground Service	12345
Wifi & Connectivity	12345
Value For Money	12345
Recommended	yes

1/10

"didn’t get to fly with Qatar Airways"

C Dean (United States) 14th March 2021

✅ Trip Verified | We didn’t get to fly with Qatar Airways after booking with them months previously because they were so rigid about their change rules. You can book a Qsuite and the day before the flight they can change it to a regular seat. They will allow you to change to a different flight without a change fee but you would have to pay the difference in fare which for us was $10,000 a person. They will not allow you to mix business and economy seats on any of your fight, any leg or coming back or anything. Since we needed to change just one leg of our flight (Doha to Male) since we had to cancel our stopover in Doha due to COVID and we didn’t want to pay $20,000 more, we canceled our entire flight at the last minute and booked economy with Emirates who was happy to have us upgrade to Business for just one leg. I asked why you can’t mix business and economy and they said it’s because the baggage fees are different. I said I would pay the baggage fee difference. I asked why not and she said “you can’t ask why not”.

Type Of Traveller	Couple Leisure
Seat Type	Business Class
Route	Boston to Doha
Date Flown	March 2021
Value For Money	12345
Recommended	no

10/10

"very customer centric cabin crew"

D Hararul (Malaysia) 14th March 2021

✅ Trip Verified | Kuala Lumpur to Basra via Doha. I have been using Qatar airways lately and impressed with their cabin features. Cool environment and very customer centric cabin crew. The only suggestion to improve is to provide guest with drinking water.

Aircraft	Boeing 777
Type Of Traveller	Business
Seat Type	Business Class
Route	Kuala Lumpur to Basra via Doha
Date Flown	March 2021
Seat Comfort	12345
Cabin Staff Service	12345
Food & Beverages	12345
Inflight Entertainment	12345
Ground Service	12345
Wifi & Connectivity	12345
Value For Money	12345
Recommended	yes

10/10

"respect, care and hospitality"

Tania Masood (United Kingdom) 3rd March 2021

✅ Trip Verified | Highly impressed by the hospitable attitude of cabin crew. The cabin crew show utmost respect, care and hospitality, so a big Thankyou. I've flown with many different airlines in last 10 yrs and never have i found such a welcoming attitude from any of the crew members as of Qatar Airways.

Type Of Traveller	Family Leisure
Seat Type	Economy Class
Route	Lahore to London via Doha
Date Flown	March 2021
Seat Comfort	12345
Cabin Staff Service	12345
Food & Beverages	12345
Inflight Entertainment	12345
Ground Service	12345
Wifi & Connectivity	12345
Value For Money	12345
Recommended	yes

10/10