QantasLink

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 122 reviews
7/10
No Skytrax Rating
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8/10

QantasLink customer review

(Australia)

Flew the Dash 8 -400 service from Melbourne to Adelaide over the weekend. I really like the Dash 8 aircraft and enjoy Qantaslink's service. The aircraft was approximately 30% full on today's flight. The Cabin Manager was very engaging and always smiling whilst her offsider had that bad QF attitude that their famous for. We were served a small refreshment (which came in a small box consisting of feta cheese crackers some chocolate and mints) and a beer. The journey over to Adelaide was generally a good one and will continue to use QF for this Dash 8 service.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

QantasLink customer review

(Australia)

Alice Springs to Cairns in a B717 great crew and a tasty hot meal was served usual good QantasLink service.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
3/10

QantasLink customer review

(Australia)

Flew Melbourne to Perth and then to Paraburdoo last week. At Perth all checked in ok the flight left on time but when seated in 25A and partner in B it started to go wrong. No windows and a screaming jet engine beside me. The noise level would have exceeded safe noise levels and only decreased when on decent into PBO. Returned a few days later arriving at airport to check in. I would think we were about 2/3rds the way in the line. Get to check in and given 25 D and E. Locals we talked to said the flights now are nearly all booked for FIFO's. (Fly In Fly Outs). You can't even check in online and they said that it is common not get on the flight even though it is booked and paid for and then be placed on standby. Not an enjoyable experience.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
no
7/10

QantasLink customer review

(Australia)

First time on the early service HBA-MEL since the change from a jet to a Dash-8 Q400. It was about half an hour slower but otherwise was fine. Staff friendly and the food pack edible. Don't agree with what used to be the busiest Qantas flight out of Hobart being downgraded to a turboprop.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

QantasLink customer review

(Australia)

CNS-HID-CNS-TSV. CNS-HID and CNS-TSV on Dash8-400 HID-CNS on Dash8-300. Snacks served on all legs. Crew friendly and efficient serving food on short flights. Seating on 300 was beginning to show its age.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

QantasLink customer review

(Australia)

Had a short break in Broome flying QantasLink on their 717 aircraft. Slightly delayed outbound on time for the return leg. Seats looked new and were reasonably comfortable but these aircraft are configured with 125 seats not 115 as stated in the inflight magazine so pitch is only 30 inches. I ordered vegetarian meals - slightly disappointing dry-bread sandwich outbound but on the return flight they served a small but tasty curry - nice. The cabin crew were friendly and pro-active on both flights - it seems you can count on this with QantasLink whereas on Qantas it's hit and miss.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

QantasLink customer review

(Australia)

Flew Canberra - Sydney return. On time friendly crew tasty snack and drink (had just flown an international flight with another airline and Qantas's snack was better). Our bags were left behind but I cannot complain as we barely made the flight due to customs delays and staff did everything they could to actually get us on the plane. Bags were delivered to our home a few hours later.
Seat TypeEconomy Class
Value For Money 12345
yes
2/10

QantasLink customer review

(Australia)

Melbourne-Launceston. How hard is it to seat Husband and Wife (same booking) together? Small plane 2 seats either side of aisle - apparently very hard. Called Qantas to see if they could change seating only to be told I should have chosen seats at time of booking tried to point out that is not an option on this route told seat selection is available on all Qantas operated domestic flights!
Seat TypeEconomy Class
Value For Money 12345
no
10/10

QantasLink customer review

(Australia)

I normally fly from Mildura to Melbourne return once a year. I'm legally blind and I also suffer from a medical condition which effects my mobility and everyone from the ground crew to the flight attendants have provided me with excellent service. The Dash 8 Q400 aircraft are fantastic aircraft's for short flights.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

QantasLink customer review

(Australia)

Flew Sydney to Coffs Harbour return on Q400. Crew were friendly and attentive plane in good condition flight left Sydney on time. Would fly them again.
Seat TypeEconomy Class
Value For Money 12345
yes