Qantas Airways

No wait at check in, simple bag drop. Aicraft was a refreshed A330-200 with seat back IFE. Watched the IFE then served a beef and onion pie which was quite tasty. Pretty good for a 1 hour flight. Crew were polite and could even joke and laugh with passengers. The best domestic product in Australia.

My first time flying with Qantas, I usually use BA. Due to a late booking found Qantas to be considerably cheaper. Service impecable, maybe slightly ahead of BA. Seat very comfortable, food good and IFE easy to use. Will be using on my bi-monthly trips to DXB in future. A bonus is this lands at the much nicer T3 in Dubai.

The Red Eye from Perth to Sydney on Qantas is one of the worst experiences you can imagine unless you travel with Qantas offshoot Jetstar. The seats are so narrow that even a moderate height person will have trouble getting comfortable. The cabin service, such as it that there was, was budget style at best. I found the food particularly distasteful and ordering a drink was like being treat like a pariah. Only a lack of alternative flights compelled me to fly with the company. I last flew with them about two years ago and my misgivings from that experience continue to be confirmed.

I was very disappointed with the substandard Qantas service recently. After paying $US1200 for a one way Economy ticket and a further $25 for an aisle seat, I was most irritated by lack of attention to both passenger safety and comfort]. Only two of the 4 toilets were operating (the other two became unserviceable soon after the flight departed) to cater for probably at least 80 passengers. As a diabetic, it was a pathetic attempt by Qantas to not only understand the dietary needs of diabetics but to also provide a suitable meal. At one point soon after takeoff, the Flight Attendant brought round sweetened water. I questioned him as to whether there was any sugar in it and if so how much. He was unable to tell me as he admitted he didn't know. About an hour before the main cabin's dinner was served, the Flight Attendant brought an aluminium foil covered dish and plonked it down on my tray table. No water was offered nor served at that time. That was the meal, nothing else, not even a bread roll or a fruit dessert. My fellow non-diabetic passengers had what looked like a wonderful food fare. Then when a snack came for me, it was a huge banana and a sweet roll both not suitable for non-Insulin dependent diabetics. Breakfast was barely edible but by that stage I was so irritated and tired that I had lost my appetite. One positive point I will make was that the Economy male cabin staff on that flight were attentive to me and my diabetic needs throughout the flight but they are not the ones who create the diabetic meals.

Have flown this route a few times now and always good flight. Flight is 2.5 hours, and a hot dinner is served. Beef with pasta and roast pumpkin was very nice with a bread roll followed by cheese/crackers. Scored exit row seats on this flight, plenty of room. Crew were great, very efficient and friendly, getting meals and drinks to passengers without a fuss. Flight was on time, always enjoy these night flights across the top of Australia.

I got bumped onto this from an oversold BA flight - was a blessing in disguise. The First Class product is of a very high standard - food was very good, wines excellent and the crew really are the best in the air. The cabin may not be as glitzy as some of the Middle Eastern airlines but the crew really make the difference here - a true First Class experience.

Qantas at its best in all aspects from check in onwards. A full business class cabin but the service was personable and excellent. Passengers addressed by name. A highlight is the menu on the daytime flights to Asia, a serious contrast to the awful café style menu when returning.

After getting a points upgrade to business to HKG the return in Premium was a disappointment in seat comfort only. The personable service was the same and dare I say it the Premium Economy menu (dinner and breakfast) was superior to the café style menu in Business. Agree with previous comments that space in Premium is extremely tight when the seat in front is fully reclined. Cathay have the edge in this personal space area but Qantas are in front for service and food/drink.

I was impressed with the quality of this flight. The food was excellent, better than I'm used to on airplanes, and the extremely wide selection of movies and music was enough to keep me entertained for what would normally be a grueling 16-hour flight, both there and back.

Even though the flight was only a short 35 minutes, the crew and service was great. We got Ipads to watch shows which was a nice touch, I wish they had these on all flights without an IFE onboard. I would Fly Qantas again and will continue to as I have for years.