✅ Trip Verified
| Norwegian notified us that Privilege Style would be operating both legs of our EWR trip to and from Rome. Purchased Premium seats at $900+ Each and basically had an antiquated aircraft with one or two movies that ran on a track if you’re lucky to have a tv, remote, light or seat that was operable. Both ways seats were inop or stuck. The man in front of us had the seat I had going to Rome. The overhead lights, call buttons that were broken were now causing others frustration and a very strong sense of bait and switch. I have flown business/premium On Norwegian previously without a doubt I will think twice before booking Norwegian. Crew was nice coming back, all he did was repair pax equipment. My life raft compartment was taped.