PLAY

✅ Trip Verified | We had an amazing trip with PLAY for our trip to Reykjavík. The flight was early both ways. The cabin attendants were prompt and nice. The ham and cheese baguette was incredible and white wine was surprisingly very good.

✅ Trip Verified | Economy only flight. Nothing included, not even water on a 5 hour flight. we paid $1000 return for not so economy pricing. Stewardesses had their own supply of liter water bottles which they partook in in front of passengers. They offered a 10% discount when booking but it wouldn’t apply - after a week of emails I was told they’d “run out of offers”. During the flight both ways the stewardesses hang out in front of plane with curtains closed. They block the aisle with a cart so if you need a bathroom you must pull curtain aside and ask them to use facilities. They look very annoyed every time this happens. There were chargers going but not on the return. No WiFi either way in this day and age? Really? You pay for everything other than a purse or back pack. We would not fly this airline again.

✅ Trip Verified | Excellent price performer. Reclinable seats. New, quiet aircraft. Reasonable baggage fees (just don’t go overweight). No power. Must pay for snacks. No app. No inflight entertainment or power, but that’s fine for the price paid. Crew was friendly and efficient. I would like to see an app for the airline for easier access to tickets.

✅ Trip Verified | Wonderful value for the amount paid for ticket. Staff were very attentive. Airplane was immaculate, and everything ran on time. We landed twenty minutes ahead of time.

✅ Trip Verified | No frills, but friendly, and on time. Layover in Reykjavik is easy and has great services. Flying our of Newburgh is much more relaxed than other airports in New York. The downside of the Newburgh airport is that there a few good options for food, so pack a sandwich. Plan to fly with Play again.

We found Play to be a friendly airline with mainly modern aircraft, crewed by very friendly and laid back personnel. The service was good (Icelandic hot chocolate must be the best), the seating was a bit tight for taller than average flyers, the check in arrangements were efficient. Overall we were pleased with the airline.

✅ Trip Verified | Just horrible in-flight experience, and not even that cheap. By the time you’re done paying for bags and seats I’m not sure it’s any cheaper, particularly when you consider how much longer it is to fly through Iceland. The planes are so basic - genuinely had better amenities on a greyhound bus. 6 hour flight without even a free glass of water. No power outlets. No in flight entertainment of any type. Boarding is a hot mess - all 4 times. It’s unclear where priority lines are, or who should be boarding and when. And then everyone just boards all at once, with people at the bag putting their bags at the front, which screws up the deplaning. Very poorly organized. Only positive thing I can say is all the flights were on time.

✅ Trip Verified | This was our first time flying with Play and we are very happy with all aspects of the experience. We will definitely be using Play to fly to some other destinations.

Not Verified | Staff was great. We landed early on both legs of the trip. The seats are too close together. I am somewhat over weight and could not but the tray table down since it poked me in the belly. You have to pay for all food and water but I was aware of this and planned ahead

Not Verified | The trip was okay and the flight on time. They need to service food or at least soda or water in the plane. The seats are not comfortable.