"wide seats and ample leg room"
M Day (United States)
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Keflavik to Baltimore |
Date Flown | February 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
10th February 2023 : PLAY response
First of all, thank you for taking the time to write us a review. We always appreciate hearing from our passengers, whether it is negative or positive. This is how we can improve on what is needed and keep doing what is good.
"a pleasant experience*
Ralph Hakim (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Boston to Paris via Keflavík |
Date Flown | December 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
10th February 2023 : PLAY response
Thank you for the review Ralph! We are happy to hear you enjoyed flying with us, hopefully we will see you in the skies again :)
"what a great new airline"
Amy Nicholls (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Boston Logan to Iceland to Spain |
Date Flown | January 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
10th February 2023 : PLAY response
Hi Amy - first of all we would like to sincerely thank you for taking the time to write us a review. We are so happy you enjoyed flying with us and the services on board. We strive to deliver excellent service to our passengers, and we are truly humbled by your feedback. Hopefully we can welcome you on board again in the future. We do hope you enjoyed your time in Spain!
"Would definitely fly again"
B Laselle (France)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Paris to Boston via Reykjavik |
Date Flown | January 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
10th February 2023 : PLAY response
Thank you for taking the time to write us a review. We always appreciate hearing from our passengers what can be improved upon and the good work that should be kept up. Hopefully we can welcome you on board in the future!
"not extra Legroom seats"
Mark Hemens (United Kingdom)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Stansted to Baltimore via Keflavik |
Date Flown | November 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
30th January 2023 : PLAY response
Thank you for taking the time to write us a review. We always appreciate hearing from our passengers, whether it is negative or positive. This is how we can improve on what is needed and keep doing what is good. Seat reservations are not guaranteed and are subject to change without notice due to a schedule change, equipment change or other unforeseen circumstances. In this event, we will always attempt to assign you a seat of equal value (window/aisle). If you did not receive a similar seat to what you booked and paid for, please contact our customer service team: https://www.flyplay.com/contact-us Thank you again for the feedback.
"Everything good apart from seat comfort"
D Allen (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | London Stansted to Baltimore via Keflavík |
Date Flown | January 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
30th January 2023 : PLAY response
Thank you for taking the time to write us a review. We always appreciate hearing from our passengers, whether it is negative or positive. This is how we can improve on what is needed and keep doing what is good.
"all the flights were on time"
Hanna Leifsdóttir (Iceland)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Reykjavik to Tenerife Sud |
Date Flown | January 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
30th January 2023 : PLAY response
Thank you for flying PLAY! We‘re happy to hear you had a positive experience flying with us. Hope you enjoyed your holiday, maybe we'll get the chance to take you on another one in the future :)
"customer service re lost luggage was very poor"
D Mitchell (Ireland)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Dublin to Iceland |
Date Flown | January 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
30th January 2023 : PLAY response
First of all, thank you for taking the time to write us a review. We always appreciate hearing from our passengers, whether it is negative or positive. This is how we can improve on what is needed and keep doing what is good. We are sorry to hear your luggage was delayed on your recent travels with us. You can file a claim for extra expenses incurred here: https://www.flyplay.com/en/help-and-support Thank you again for the feedback, we hope to see you on board with us again in the future.
"Very spacious for a budget airline"
Jake Woods (United Kingdom)
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Liverpool to Reykjavik |
Date Flown | January 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
30th January 2023 : PLAY response
Thank you for your PLAY review! We really appreciate it and hope to see you on board with us again soon.
"Rated highly, especially for value"
H Dawes (United States)
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Reykjavik to Boston |
Date Flown | January 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
30th January 2023 : PLAY response
Thank you for taking the time to write us a review. We always appreciate hearing from our passengers, whether it is negative or positive. This is how we can improve on what is needed and keep doing what is good.