Pakistan Intl Airlines

Customer Reviews

2 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 159 reviews
5/10
2 star Skytrax Rating
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2/10

Pakistan Intl Airlines customer review

ISB-MAN. I was travelling on Pakistan International Airlines and was disappointed with the meals served. On the flight we were served two breakfasts. Many passengers asked cabin crew and they replied in a unprofessional manner that we have changed our system now and do it for all flights.
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3/10

Pakistan Intl Airlines customer review

LHR-KHI return. LHR-KHI staff was rude and didnt pay any attention to any passengers requests food / meals acceptable. KHI-LHR totally different service as good as leading airlines. Offered free papers served drinks/water throughout the journey.
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3/10

Pakistan Intl Airlines customer review

DXB-Lahore on an PIA fully packed flight. Check-in fast although they couldn't assign me any aisle seat. Ended in a seat in the middle of the aircraft. Boarding on A310 not very well organized ending with a 30 min delay. Service efficient and friendly. Meal quality OK but I can see some cost cutting measures like the absence of proper cutlery served in paper cups. Dinner is always the same for 1 year. Captain updated on flight status twice and apologised for delays. Howeverno in-flight entertainment of any sort at all.
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4/10

Pakistan Intl Airlines customer review

ISB-LHR business class on 777. Comfortable sets not as good as on the BA but had a good sleep. Service food and drinks OK. Crew attentive and professional. I never use the IFE. PIA arrivals lounge at LHR is nice great showers.
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4/10

Pakistan Intl Airlines customer review

LHR to Islamabad and impressed with the new 777. Food was ok and inflight entertainment was very good for once. Found the cabin crew very helpful and polite. I think PIA could to better with more branded gifts inflight.
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4/10

Pakistan Intl Airlines customer review

Economy class LHE-LHR. We found staff to be quite friendly and professional. There was ample legroom although the seat did feel a little narrow. The food is fine and there is an ample selection on the entertainment program but less than competition. Toilets clean and rounds by crew with water / juices etc.
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3/10

Pakistan Intl Airlines customer review

Lahore to Karachi on a 747-Combi - pretty old plane. Flight was great but leg space in upper deck which is supposed to be Economy Plus (and charge extra) was the same as economy. Food decent. Crew passive but not impolite. In the older 747's its better to sit in the main Economy cabin.
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4/10

Pakistan Intl Airlines customer review

KHI-LHE Economy class on 777. Excellent legroom and - for a domestic service - generous meals for 1.5 hour flight with two choices. Friendly and professional crew clean cabin both flights on time. Although personal TV screens were fitted there was no IFE available which is very strange.
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Pakistan Intl Airlines customer review

Travelled economy plus to Lahore from Mnachester Lahore to Bahawalpur the following day. Boeing 777. The seats were more comfortable than economy and service was excellent. Hot food friendly stewards and great IFE. Cabin crew were attentive catering for the needs of my 2 year old daughter. Lahore to Bahawalpur was better experience as the plane was half empty. Return journey the same. But the accommodation for the transit passengers was not good.
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