Pakistan Intl Airlines

I had a chance to travel from London to Lahore on PIA Boeing 777-200. Flight was on time though we faced difficulty during the check in process. The staff were not so co-operative and friendly. The flight temperature fluctuated and caused discomfort. The tasted excellent but the presentation was poor.

I returned from London on 26th August 2012. Flight was ok but it started with a delay of 4 hours from Heathrow London. For me it was a comfortable flight the crew friendly even though the gentleman sitting a seat away from me was barking out loudly just because he couldn't find space in the overhead container for his luggage. Apart from this incident the flight was comfortable.

Flew to London from Lahore. This trip to London was very enjoyable. The cabin crew was very helpful the aircraft was a 777-er and the food served was excellent. Blankets and pillows were handed out when needed. Even though the seat covers were torn here and there yet the comfort was there. Recommended.

Travelled last week on PK 733 from Lahore to Malpensa. I have flown with many airlines in the world but the comfort and friendly environment which I experienced with PIA was never felt before I hope PIA will re-gain its glory.

I travelled to Karachi from Toronto on Sunday. No blankets seats were uncomfortable and our flight to Karachi required us to stop in Islamabad get our luggage out and check in again before we were on our way to Karachi. The entertainment system did not work for the whole journey. The service has become extremely poor now.

London to Islamabad. Boarding was quick and easy flight was smooth and the plane was fairly new 777-er. Business class was excellent - the best I experienced on any airline. The food was delicious and the plane was clean. The meal's were warm and fresh and had a lot of choice. The crew were smart and kind and the entertainment was enjoyable. Real Pakistani hospitality with a Western twist.

LHR-KHI. We flew PIA from Lahore to Karachi at the last minute due to our Air Blue flight being cancelled due to bad weather. The plane was a 777-ER and was relatively new. The seats in Economy were extremely comfortable and the seat configuration was excellent as well (2-4-2). The cabin service on PIA was very friendly. The food though was some type of unidentifiable sandwich (the rumor though is that PIA will stop serving food on domestic flights). But overall a pleasant experience for a two hour flight.

MAN-JFK. Overall trip was acceptable. ground staff poor ground procedure useless procedure was long and ineffective. Onboard the seating procedure was awful. Misplaced hand baggage and families were the main reason behind this. Cabin crew not really able to help they just let passengers figure it out. When airborne inflight entertainment was poor due to technical issues furthermore only some IFE were working. No maps nor flight info or flight data. Food was poor only served a proper meal once. On the bright side the aircraft was modern and new.

Travelled to Islamabad with kids. Plane interior was old and shabby. eat covers were torn and no pillows or blankets were available even though it was a night flight. TV screens were not working and nothing was done to rectify the problem. No choice in regards to food kids got the same dishes as the adults.

LHR-ISB. Check in was good and quite simple. The lounge was ok with some good nibbles. Boarding was very good we had priority so we were the first in. 2-3-2 layout and were booked for 3D 3E and 3H. Takeoff was smooth. The service was fantastic cabin crew were polite and helpful. The Food was the best I have had on any airline I have travelled!! The seat was comfortable. In-flight entertainment was disappointing. PIA is good at the hard and soft product.