Philippine Airlines

It was my first time to use Philippine Airlines for an international flight. It was better compared to the budget airline Cebu Pacific. Regarding the meals, you have to choose either Beef and Chicken, but the dessert they need to improve more because it's like a left-over. The FA's provide good to excellent customer and hospitality service. They assist well the passengers all throughout the flight. All in all it was good service for a budget airline.

I am not a big fan of Philippine Airlines. Their tickets are overpriced for the average service you get and the aircraft are usually older. The onboard entertainment system is mediocre. Cabin crew is okay, but that does not improve the experience.

London Heathrow to Sydney via Manila return with Philippine Airlines. I was pleasantly surprised with them, and upgraded to Business class at LHR for $700 (approx £520 with taxes) and was worth the money. Cabin crew were attentive and friendly. Seat was okay with decent legroom and food was quite decent. MNL-SYD was on an A330, so make sure you have a device with the PAL inAir App downloaded, as they offer no in seat IFE. Seats were quite narrow but there was no one sat next to me on both sectors, so I stretched out. Again, cabin crew were attentive and friendly and food was decent. On the return trip to London I was sat in Economy. The seat was slightly uncomfortable around the head area but was okay once the seat was reclined. Cabin crew and food the same. You get what you pay for with this airline - they get you from A to B, and in my case the most direct and convenient. Do not expect the standards of Singapore Airlines or Emirates. The cabin interior is old and in need of a refit and there is no individual IFE, but that is reflected in the price. 4 flights left on time and arrived early or on schedule. My only complaint is that the food portions were far too small.

I took 3 domestic flights with Philippine Airlines recently (MNL-LGP, LGP-MNL-KLO) and although all were on A320 aircraft, standards varied considerably. The first aircraft was a bit of a disgrace, the seats around me had coffee stains and caked-on food (I guess it was food), and to cap it off the seat pitch was only 28 inches (the fare conditions promised 29). The second aircraft was much tidier, in a 2 class configuration, although the flight was delayed for more than 1 hour and I would have appreciated knowing this before entering the waiting area at Legazpi airport. Final flight was more like Cebu Pacific, all-economy layout with leather seats. All flights offered a small snack, and even the cheap tickets had a small checked baggage allowance, making for excellent value.

Philippine Airlines uses terminal 3 which is less crowded. The business class check in service and courtesy is great. Mabuhay lounge is not very big but good food choices, also shower facilities. New pod type flat bed seats on this flight, however, there is no personal TV - they provide business class passengers an iPod. Alternatively, you may access all that via wifi on board. The service of PAL is as good as other Asian airlines. Good food, although small in quantity. For short to medium haul flights, Philippine Airlines can be a good choice.

Manila-Jakarta business class. Overall this was an enjoyable flight. The aircraft is not new with old style recliner seat, adequate for 4-hour flight but since this was a red-eye flight, it's not comfy to sleep on this type of seat. The dinner was abundant even though no menu is offered to passenger. The cabin crew did their job well. After meal service, the cabin crew spent the time chatting or sleeping at the back of business cabin. Each seat is equipped with PTV, but I only turned on the flight map. For the price they charged and the facility they offered, I would say it's not good value for money.

I was on PR428 going back home to Tokyo with some friends. The food was good. The flight attendants were friendly. The service was fast. Scheduled flight time was 4 hours but the flight ended up being 3 hours 41 minutes.

I boarded the plane in LAX on the B777-300ER. It was good. Pretty decent food and IFE, seat was comfortable enough with good leg space. I arrived at Manila and waited 9 hours for my next flight to Davao. I got snacks, and great seating. There was no IFE on the A320-200. Then I arrived at Davao. 1 week later I flew to Cebu. Once all passengers were onboard we were told there way a delay, I had to wait around 1 hour and 25 mins before we took off.

CGK-MNL-CGK. CGK-MNL far better smiles from the crew. 2 movies were played with bad audio even though I brought my own headphones. Two choices of meal and a nice dessert. Economy Class Seats offer enough space for legs, better than the LCC seats.

Flew Economy for MNL-BKK and back for a short trip to Bangkok. Cabin crew were very attentive. On my flight to Bangkok, a woman was complaining about the only two meal choices available for Economy (pork and beef), but the staff were able to produce chicken and vegetarian meals for her. The seat pitch was a bit narrow, but once you recline your seat it doesn't seem so bad. On the return flight, we rode on a B777 and I was glad for the individual IFE. My seatmate's though kept restarting every fifteen minutes or so, and she had to select another movie that would play until the end. Food was okay, I liked the ones in our first flight better.