Philippine Airlines

✅ Verified Review | Bangkok to Manila. Priority boarding was implemented (I am premier elite member). Pretty new plane, food tastes great and ice cream was ok. Flight purser was great, she asked for comments from me regarding various products. MyPAL player had a good selection of movies. Flight instructor was present since all but 2 FAs were new.

✅ Verified Review | Manila to Bacolod with Philippine Airlines. Late all the time, they need to refurbished the aircraft interior - especially the seats. In fairness the sandwich they served is very good. The safety video was fantastic. But my concern is that they need to change the interior.

✅ Verified Review | Manila to Hong Kong. Quite a nice flight. Small aircraft with a large cabin that still had a new feeling. Plush leather seats. Meals were very tasty and generous. Cabin crew were very friendly. PAL inflight is usually amongst the best. I liked the fact that PAL has a dedicated souvenir desk in the PAL terminal. However it would be nice if their online ticket portal was more functional as it is only accessible 24 hours in advance. I was not able to login to the wifi but getting a free local sim card with a reliable network was delightful.

✅ Verified Review | Manila to Toronto via Vancouver. Got the chance to ride Philippine Airlines new Boeing 777-300ER going to Toronto. The new cabin is beautiful and the legroom in economy is very spacious. The inflight entertainment system were also nice offering the latest movies. The screen size is bigger also. Can't complain about the food. It was delicious and drinks were offered throughout the flight. The flight attendants were immaculate. Very attentive, friendly, courteous. Even we received updates from the flight deck which was very impressive. Philippine Airlines is stepping up now, being competitive and really improving now and I do encourage you guys to try them.

✅ Verified Review | London to Manila. Having used most of the major airlines and a lot of the budget ones also I cannot place Philippine Airlines any higher than the likes of Ryanair. The service on the plane is lacking in quantity of staff, the seats are crammed in, the entertainment is pretty non-existent (even if you do have your own device) the food is substandard and the Terminal 2 facilities are possibly the worst I have ever experienced anywhere in the world. Considering I am supposed to be with the countries flagship carrier in the countries flagship airport I hate to think what offering is made elsewhere. Philippine Airlines need to take a look at Singapore to see how flagship is done properly. I would not use again, I only did because of the direct flight option but I would choose a two legged flight over this carrier every step of the way.

✅ Verified Review | Auckland to Manila via Cairns. This was an unplanned flight as I had to return unexpectedly from Cambodia to New Zealand for a funeral and then travel on from Auckland to the Philippines. I paid almost NZD1200 for the flight. (This compares with $300 for the Scoot flight from Singapore to Sydney!). Philippine Airlines is a supposedly full-service airline but they offer a much worse service than budget airlines. The A320 is not suitable for longhaul flights. I asked politely for an aisle seat, and then I got a window seat which meant disturbing the two people next to me each time I had to use the toilet. The economy cabin is cramped and no individual entertainment screen. Indigestible breakfast offered on the Cairns to Manila leg. Only 3 cabin staff working in economy on what was a very full plane. Short-staffing meant that the drink with the meal came 20 minutes after the meal. I am not criticising the cabin crew; they tried, but there were just the three of them. A very disappointing flight compared to the other flights I had made in preceding days. I will rate the flight as a '1' as they did actually get me to Manila.

✅ Verified Review | Puerto Princesa to Manila. I chose Philippine Airline thinking it's the most reliable airline. But, I was wrong. I discovered it is the most unreliable aircraft when it comes to punctualuty. Twice I have taken this aircraft, and both times the departure times were late for two to three hours. The worst thing no one bother to tell us the reason for the delay. If you have an important commmitment, don't take this airline. It will just stress you out. Very poor service and not following the schedule flights.

✅ Verified Review | Traveled from Brisbane to Hong Kong via Darwin and Manila and return. The leg to Darwin and the flight to Manila was pleasant, but upon landing at Manila in a remote area we sat on the tarmac for 20 minutes while a generator was found so as to shut down the aircraft then a 500m walk to the terminal to transfers. No toilet in the departure lounges (no wonder the passengers use the onboard toilets prior to take off and line up after the seat belt sign is switched off). On landing in Hong Kong another remote location in pouring rain so a plastic poncho was supplied that was "very handy "in the wind and rain as it just blew over the heads and blinded the ones that were stupid enough to attempt to wear them, then on a bus to look out and see our luggage being unloaded onto open trailers in a downpour. My luggage was soaked and no staff to report it to as the flight was a midnight arrival. The return trip was disgusting and the incompetent ground staff in Manila makes me wonder whatever possesed me to book on a hillbilly mob that should not possess an international accredation, never again PAL!

✅ Verified Review | I've been flying the San Francisco to Manila and return route in business class, and before 2008 first class, since 2007 three times a year. I'll make this simple: Seating and amenities - excellent. Food - excellent. Service - excellent. I've flown business class on other airlines, US domestic and international, none matches Philippines Airiness for the price you will pay for your business class seat. No stop overs - a non-stop direct flight to Manila and back to San Francisco. In addition, I've taken numerous domestic Philippine Airlines flights to various points in the Philippines, the quality of food and service, makes US domestic carriers look oppressive.

✅ Verified Review | Cebu to Kalibo, my favourite airline, despite being one of the only Asian Airlines that I've ever experienced a delay with. The cabin staff were lovely and I got a sense of them not being able to do enough for me, good legroom, clean aircraft. Would love to use this airline again.