✅ Trip Verified
| London to Manila. Having watched all the videos surrounding the introduction of the A350 on the route London to Manila with PAL, I thought I would give them a try for my latest trip to the Philippines. Cost wise this carrier is still more expensive than others serving the two cities, however PAL does operate a direct flight. I used their “Upgrade” system and bid on a business class outward upgrade, the day before I flew I was notified that this had been excepted. So, suitcase in hand with a generous 40 kg allowance I arrived at a line of packed check in counters, feeling special walking straight up on the red carpet to be greeted by name the assistant. Check-in was smooth, I noticed that many desks were open to deal with a full flight quickly and efficiently. Being a business passenger, I was invited to the Aspire Lounge which caters for many carriers. The variety of foods available was poor, Quiche, two rice dishes, pasta in a tomato sauce & soup of the day. No white bread or rolls, just brown rolls, a few items of salad sides, jam and crackers and cheese. As a PAL passenger I was entitled to a small bowl of Chicken Arroz Caldo. The choice of drinks available was what I would have expected. My seat number was 2A, a front seat on the left hand of the aircraft. I was taken back by the comfort of this new seat, so well made with everything I would need to use throughout the flight close at hand. Champagne in hand and introductions to Lisa who would be looking after me throughout this 13-hour epic. The IFE system had plenty of choice and the headphones were of good quality, for me personally I would of like more UK tv programmes than the usual mix of American so-called comedies. The system was easy to navigate. I feel that with a few improvements on the menu regarding choice and quality would help this airline gain a 5-star rating, don’t get me wrong the taste was good, the portion size could have been more, but I can see these meals being smaller in size being served in economy. Inflight snacks are available, from the usual pot style noodle to a ham burger! My glass was never empty my host Lisa was ever present with the bubbly. Sleep quality was second to none, laying in my flat bed with a huggable pillow was bliss, my 40 winks had me arriving refreshed and rearing to go. The flight attendants or hosts as I would like to call them, truly are the best & do deliver the “From the Heart” experience Flying PAL into Manila is a god send the airline uses terminal 2, basically a terminal for PAL only, immigration was breeze, no waiting in line, airport temperature good, baggage arrived quickly. So all in all a great flight.