Philippine Airlines

✅ Trip Verified | Manila to Nagoya. Great service. Spacious cabin with unexpectedly enough legroom that even passengers by the window can get out without the aisle passenger getting up. Surprisingly has a personalized TV.

✅ Trip Verified | Manila to London. I just want to take some time to give this splendid travel experience a great review. It was my first time to ride Philippine Airlines because I needed a direct flight going to London. Due to the unfortunate reason of Corona Virus. Check in counter staff was very nice to give me the seat along the middle row. Instructions were given clearly as well. They are not very strict with in terms of baggage allowance and they will assist you to solve luggage problems. I am happy how the crew provided services and very attentive to the passengers needs. They have hot towels, personal hygiene kit, very good touch screen telly, and nice movies as well. I was able to sleep properly and the lights are very beautiful. They have the most delicious food inside the aircraft. I have commend all the Filipino Crew who were true to their job. Id also like to thank Jan for being very sensitive to others need and for making my PAL experience memorable. Thanks Philippine Airlines. Im looking forward to flying with you again and again.

✅ Trip Verified | Tokyo to Bali via Manila. When landing in Manila the plane aborted the first attempt to land and had to circle around for 10 minutes. Manila Airport had the slowest transfer I have experienced, one security for multiple flights. We had a 2,5 hour transfer time and came to the gate Just when they opened for boarding. And there was no place to smoke. On the flight Manila to Bali there was no inflight entertainment.

✅ Trip Verified | Iloilo to Manila with Philippine Airlines. Check-in was fast and the aircraft arrived on time. Seat is comfortable with enough leg room. IFE is not working on our flight though they used to work on the previous flight I’ve flown - understandable for a short flight. We were offered two choices of sandwiches - chicken sausage and bbq. Due to shortages, I got the latter which was actually good. Water, two choices of juice, three kinds of soda, tea and coffee was offered as well. Inflight crew were kind and accommodating. Arrived earlier than scheduled and we were parked at the bay for a couple of minutes die to shuttle buses were not there yet. Baggage claim went smoothly.

✅ Trip Verified | Manila to Tokyo Narita. This time and also for the flight going back, it was enjoyable and efficient for the flight. The space is very decent and the crew is easy to talk to, polite and professional. My only complaints on the flight itself are food and entertainment. The mains and desserts are tasty but I didn't finish the meal on both flights. Inflight console is just ok. Good amount of movies but I would've appreciated more airline content or maybe about the place I'm traveling to etc. On ground, I o find the queuing quite slow. I think it has more to do with them bunching up the opening on counters close to their other flights. Overall, a great option for the right prices and times when convenient to you! Although I would have another first choice, this airline has improved from my past experiences.

✅ Trip Verified | Manila to Dammam in July 2019. The seat is very small and narrow, there is no foot rest. My food was disappointing they were serving in the economy. I could not sleep at all as it wasn't comfortable, and the airplane was fully booked.

✅ Trip Verified | Manila to Toronto. It’s my first time to be upgraded to Business Class and my experience is amazing. I have nothing to say about the service of the cabin crews, it was exceptional! Lastly, Thank You for the buong-pusong alaga and to the pilot for a safe flight as always. Will fly with you again someday.

✅ Trip Verified | Auckland to Osaka via Manila. My flight was cancelled due to a volcanic eruption in the Philippines. I only found out at the airport, even though the eruption had occurred and the flights had been cancelled a day ago - I didn't hear about it on the news because I was travelling. Philippine Airlines told customers that we could call a number the next day to either arrange a refund or to try to book a later flight. He couldn't tell us whether or not upcoming flights were full or not. He didn't apologise and didn't offer alternative flights or even accommodation, even though it was late in the evening. As for why we weren't contacted, he said that it wasn't his job.

✅ Trip Verified | Legazpi to Manila on a raining Saturday morning flight. First of all, the flight left on-time with around 98% load factor. Distributed umbrella to every passenger boarding into the plane. Food in Business Class for a 45-minute flight was very acceptable. It was a typical Filipino breakfast with a good quantity and was tasty. Ground service was a bit chaotic but understandable due to a small airport terminal and huge number of passengers going back to Manila after spending holidays in the province. A "goodbye wave" by the ground staffs are always a beautiful gesture.

✅ Trip Verified | Cebu to Clark. I arrived at check line 45 minutes before flight but was refused a seat because they said I was too late. Did not help get me on the flight or refund my money.