Onur Air

Dublin to Izmir Turkey 4 hour flight no food on board not even sandwiches. I asked for a can of coke and was told there was none. I asked a second flight attendant and was told the same. Ihad to ask 3 attendants before I got my coke - very annoying. We were assigned seats that didn't recline the ones in front of us did so we had seats stuck in our faces for the entire flight. I flew back return today and same thing no food available to buy. I should include that the flights were not delayed by much. The staff were friendly but at the end of the day a 4 hour flight should have some sandwiches available. I heard some people got some sandwiches at the start of the flight but none left by the time the attendant got to our seats.

we travelled from East Midlands to Dalaman. You get 5kg extra luggage allowance with Onur Air free sweets and cake on the outward journey and the aircraft wasn't as shabby as Thomas Cook. Okay the cabin crew dont smile a great deal and the food and drink is so expensive onboard.

Just flown back from Dalaman with Onur Air. Both flights on time. planes clean and looked pretty new. Crew helpful and friendly and just as good an airline as our budget ones.

Manchester to Bodrum. Check in was fast and efficient plane was clean and ample leg room. Staff fine and landed on time. The return trip we checked in quickly at Bodrum took off in time and arrived early in Manchester. Overall we couldn't fault the airline and would use again.

Gatwick to Dalaman return. I was pleased with both flights. There's not much legroom but no less than any other budget airline. There's no inflight meal/drinks service but I knew this in advance and took my own. At the end of the day you get what you pay for and I was perfectly happy with what I got.

Durham Tees Valley to Dalaman. Staff friendly modern fleet and are good on space. They offer no in-flight entertainment. The toilets were clean and overall are no different to jet2 or easyjet.

Birmingham to Dalaman on 24 Oct. Flight left on time and was comfortable enough. Took our own food as had been warned food on board was expensive. We were notified a week prior to our outbound flight that the return flight had changed and was much later. Didn't mind too much gave us an extra day in resort. However when reconfirming return flight travel agent said time had not changed but our transfer company told us flight was now over an hour later! After going to departure gate were informed of technical problem and flight delayed again! Flight left at 2.30am on 1st Nov. We were one of the last to check in and got 2 seats in row 2 (fine) and 3 seats in row 35 the worst on the plane! Right at the back and seats bolt upright no recline - these seats should be banned! Staff could use some customer service training not very helpful or friendly.

Return from Dalaman to Manchester incurred 6 hour delay as arriving aircraft suffered technical fault and taken out of service. Full marks to Onur Air for getting replacement so quickly and a larger A321 with more legroom. Have used Onur Air many times as they are cheap and reliable - normally. Happy to go without entertainment and canned music. Crew pleasant and helpful. Baggage allowance still 20Kg which is more than some rivals. Suggest they go back to cooked meal and free drinks and add cost to ticket as two trolley services plus duty free is a waste of their time and keeps us awake unnecessarily. Would use them as preferred carrier to Turkey.

Gatwick-Dalaman return. Good value airline staff pleasant leg room good and no delay apart from 15 minutes on return journey. Take your own food as airline food is expensive (so is Dalaman airport). Would use again.

Dalaman from Gatwick return. Only had a short 15 minute delay on return. Planes clean leg room okay and staff were fine. We were travelling with a 3 year old so was dreading long delays but had no problems. Took our own food and drink on both journeys (bought return flight stuff from resort as airport is expensive). Announcements on the planes were in English with a heavy Turkish accent so we couldn't understand them.