Onur Air

Belfast to Dalaman. Good flight both ways no delays. Staff friendly flight from Dalaman to BFS had TV screens showing a map of where you were Bought food and drink on-board as Onur Air do not do in-flight meals a tin of coke cost €4.00 which in uk pounds was £3.50 - so if you dont want to pay big prices buy some food and drinks before you board your flight. Safety demo in English and Turkish nice plane.

BHX to Dalaman airport. Good flights both ways on time normal check in no delays. Staff were friendly flight from Dalaman to BHX had communal TV screens showing us a map of where we were quite interesting! Didn't buy any food or drink as pricey so bring some with you (4 hour flight) but that is what you get for cheap prices! Good safety etc. Saw some very distressing safety reviews of Onur Air before I left which were worrying but the safety levels turned out to be high and both flights were smooth. Would fly again.

Manchester to Bodrum return. Both journeys on time - homeward journey actually landed 30 minutes early. The plane was clean and not crowded - we had 3 seats for 2 going out and many coming home had the same perk. Loads of legroom and the seats reclined so well that I was able to sleep on both Journeys. OK food and drink are expensive but Turkish airports must be the only ones in the world that allow you to take liquids through. We took sandwiches from home and snacks from the resort. I did not find the attendants any different to those on other charter flights. bAll in all the flights were a vast improvement on Thomas Cook Turkish flights and I would have no hesitation in using Onur Air again.

Flight to Dalaman from Gatwick with my husband 6 year old and an 18 month old baby. We hadn't prebooked our seats but sat together on both trips and sat 3 rows from the front. We found the seating not cramped and our son liked sitting on the floor on the way back. The flight out was fine only 30 minutes delayed and crew were brilliant with our children. Food was a bit expensive but we took our own so that didn't bother us. The return flight was on time and crew were very friendly again. I did forget to mention the weight you are allowed. It is 20kg and they are very hot on this and were getting people to empty their cases or pay the fines and this was at Gatwick and Dalaman and the cost was £5.00 per kilo you were over.

Just been to Dalaman from East Midlands. The crew on the outbound flight were not very polite or friendly the seats on the plane were set very close together and drinks/food etc very expensive! I would recommend you buy water/food from the airport before boarding. The inbound flight from Dalaman was slightly better.

Dalaman to East Midlands. All seemed well on route to the airport with the tour operator saying that our flight was on time and leaving at 1930hrs - we check in go through passport control and get to the gate ready for boarding. Then staff tell us that we have to leave the gate as our flight is delayed one hour. We hear no more until 2045hrs when we are told that the flight will be at 2300hrs - the flight disappears completely from the screens with no update from anybody as to what is going on. We then get the flight back on the screens saying 2330 estimated time of flight then we are told that is the time the plane will get there next thing we know we are looking at a screen saying 0130hrs the next day. My seat allocated was 31B - imagine my surprise when I got onto the plane to find the rows only go up to 28?. We are told just to sit anywhere. We finally arrive East Midlands at 0530 go through immigration to luggage claim - only to find that Onur Air had not put any luggage for any passenger on the flight. We did get a semi frozen meal onboard as an apology - says it all really.

Gatwick to Bodrum return. The flights were on time both ways but that is the only positive thing I can say . We had row 10 going out - the seats don't recline so that when the passenger in front reclines their seat you are left with absolutely no room to move. Considering the rows are so close together anyway this made our flight the most uncomfortable we have taken. In addition the plastic cover on my arm rest had disappeared leaving me with a sharp metal frame to rest my arm on - how dangerous could that be if a child got that seat? On the return journey we were lucky enough to be able to recline our seats which made the journey marginally more bearable. Yes no frills yes no comfort and yes extortionate prices for food (if available) and drink (6 euros for a small can of beer - around £5.40! No Onur Air you would not be my airline of choice again.

I was delighted to discover at Newcastle airport a modern clean aircraft together with attentive staff. Flight excellent the safety instructions delivered in perfect English and easy to follow. Drinks/food at no greater cost than the average budget airline. On our outward journey we were offered extra legroom at no extra cost. The extra legroom on the return flight was already taken but since there were only 55 people onboard that hardly mattered as we were all able to occupy a row of three seats and have a few hours sleep on the early morning flight. Onur Air was an excellent flying experience and one which I would be happy to repeat.

Shannon to Izmir - flight was delayed by 30mins. There was no food on the flight - I would expect a 4 hour 20min flight would surely have more to offer than just KitKat. Staff were lovely and very sorry they couldn't provide the food we expected.

We left Gatwick for Antalya on 29th May one hour late boarding what looked like a very old aircraft indeed. About 2 hours into the flight the pilot announced he would be making an emergency landing at Vienna Airport due to a problem with an engine and that he would give more information once we had landed. The cabin crew looked as worried as many of the distressed passengers. After a very heavy landing we were eventually taken off the aircraft. We were then held in Vienna for 10 hours while an aircraft from another airline was found to take us to Antalya. When calling them regarding the return journey we were informed that they same aircraft would be used. Needless to say we decided to purchase another flight from another airline (Thomas Cook). A quick Google search will reveal a number of similar stories over the past 4 years (worse in some cases) and reports that the airline was banned from four European countries recently over safety concerns.