Oman Air

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 436 reviews
6/10
4 star Skytrax Rating
Filter Reviews by :
Show
7/10

Oman Air customer review

(United Kingdom)

LHR-MCT-BKK. Good IFE and very empty flight. Crew were fine food was edible not as good as some airlines but I've hadworse. MCT-BKK flight was completely full and cabin crew obviously couldn't cope and had no hesitation in showing so. Food seemed better on this leg. BKK-MCT cabin crew very attentive - I was unwell on the way back and I was upgraded during the flight. I was fortunate to have a faulty seat belt MCT-LHR and was upgraded again.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Oman Air customer review

(United Kingdom)

LHR-MCT-BKK. Good selection of food well presented. Cabin crew attentive but not overbearing. Lounge in Muscat comfortable with good selection of food and facilities. Shared Emirates lounge in Bangkok.
Seat TypeBusiness Class
Value For Money 12345
yes
10/10

Oman Air customer review

(United Kingdom)

Heathrow-Muscat-Bangkok return journey. Both flights friendly staff plenty of leg room and good quality food. Muscat Airport has little to do needs an internet cafe but with only 3 hours stop a coffee and book filled the gap adequately. Seating was 2-4-2 so had no issues with a squashed middle person.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Oman Air customer review

(United Kingdom)

To and from Bangkok via Muscat and very impressed. Seating comfortable with good legroom food also high quality. No issues when ordering drinks. On the way to Bangkok the two or so hours wait wasn't too bad although over £6 a beer was excessive. On the way back I paid to use the lounge as it was 3 hours stopover very good value. Lounge nice and quiet with food and drinks available also cubicles to catch up on sleep if needed.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

Oman Air customer review

(United Kingdom)

LHR-COK via MCT . They seem to have got the economy seat configuration about right. I'm 6'4" and although not exactly comfortable did not suffer the discomfort I have endured on other airlines. Food okay and IFE comprehensive - although the free headphones are about as cheap as you can get. Punctuality was good on all sectors and Muscat is a pleasant environment to wait for a connection. I do have one issue though. I appreciate Oman is an Islamic state and some of the cabin crew probably do not approve of alcohol. But on the first leg LHR-MCT when my partner developed a headache and asked for a paracetamol she was told that she couldn't have one as she had been drinking alcohol! Yes she had had a 330ml of Fosters and one 18.5ml bottle of red wine in the previous 6 hours but to deny a customer a painkiller on these grounds is ridiculous and poor customer care. Then on the return flight from Muscat I requested a Gin and Tonic and was told there was no Gin on board - this was about 30mins after leaving Muscat. I think Oman air need to decide whether they are going to be a dry Islamic airline a point of view I would respect or have a liberal Western attitude to reasonable alcohol consumption.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Oman Air customer review

(United Kingdom)

LHR-MCT-LHR. Oman Air have one of the better Economy products. New A330-300 with 34" seat pitch good food and IFE attentive service and convenient flight times. Booking online was followed by a lengthy pantomime email correspondence having to send them scanned pictures of your passport and credit card to avoid fraud. Apart from that a good journey.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Oman Air customer review

(United Kingdom)

Delighted with recent flight London Heathrow to Mumbai via Muscat. The entertainment and food were excellent as was service. We were given a huge bag of nuts and some ice cream in addition to two meals on the 7 hour flights to and from Muscat. There wasn't much to do at Muscat airport for our 5 hour stop so take a good book if you have a long stop there!
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Oman Air customer review

(France)

Paris to Malé through Muscat. Business class of very high standard. Very friendly professional staff take care of you till the end of the flight (not disappearing as Air France staff do). Seats huge full lie-flat so it's possible to find comfortable position and sleep. Seats by windows have lots of storage however seats in the middle have limited storage. Excellent food classy presentation. Lounge in Muscat very comfortable with plenty of drinks and food. All in all excellent product.
Seat TypeBusiness Class
Value For Money 12345
yes
9/10

Oman Air customer review

(Belgium)

FRA to MLE via MCT Business class. Lounge in FRA is the lounge of Cathay Pacific not so much to eat. Seats 1-2-1 configuration wonderful flat bed. enough storage space. large screen. huge choice of movies TV Music. Good food but less choice than Etihad. FRA to MCT was a night flight and we received pyjamas crew even offer to prepare bed for you. Lounge in Oman is new and comfortable with lot of choice of food.
Seat TypeBusiness Class
Value For Money 12345
yes
9/10

Oman Air customer review

(United Kingdom)

LHR to BKK via MCT. Full flat seats excellent as is the cabin ambience. Cabin crew friendly but language skills not as good as Qatar. Food good but food on demand not so good. The lounge at Muscat quiet and relaxed but not such a good selection of food nor such good shower facilities as I had become used to in Doha.
Seat TypeBusiness Class
Value For Money 12345
yes