Oman Air

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 480 reviews
6/10
4 star Skytrax Rating
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9/10

Oman Air customer review

(Germany)

MUC-MCT-MUC: Second time flying with them in a year. Same good experience. Very good seat and food selection. Towel and amenity kit provided. Staff friendly. Outbound flight was delayed but inbound flight was on time. Entertainment is plentiful and worked fine. 10MB Wireless for 15 USD is a nice add-on to keep in touch with the outside world during the flight. Overall very good experience and recommended.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
4/10

Oman Air customer review

(United Kingdom)

FRA–MCT-BKK-MCT-LHR seat pitch good on all flights but food AVOD service average and patchy. MCT–BKK They rush you to your connecting flight to leave you sat on runway in the heat without aircon or the offer of water on one flight a large family /group of about 20 passengers bullied other passengers into moving seats so they could sit together. The flight crew lost control and there was an intimidating atmosphere. I saw one poor woman in tears the crew had moved her out of her seat to accommodate the bullies and then could not find a seat for her. They asked her to stand at the back near the toilet and wait until they found her a seat. One of the crew tried to get her into business class but that started an argument with 3 other crew. All this was going on in the heat on a cramped delayed aircraft. No announcement about the delay or why the aircon was not on.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Oman Air customer review

(United Kingdom)

Economy very good. Seats are comfortable and similar space to BA's premium economy. Lunch/dinner very good. Snack not so good. All travel was on time.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Oman Air customer review

(Italy)

Return flight MPX-MCT-KUL. A330 aircraft's on all 4 legs in good condition reasonable leg room tasteful food in adequate quantities nice set of amenities big personal screens. However cabin crew completely disinterested and disorganized on all 4 legs. No greetings when boarding or leaving the plane no smiles. Tried to serve the food as quick as possible and then disappeared for hours. The lavatories weren't checked/cleaned during the flights.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Oman Air customer review

(United Kingdom)

LHR-MCT return. Check-in at LHR very quick and very helpful we were moved to better seats than those available on online check-in. Service was excellent and food better than average. On return flight again service very good. Would definitely use again and highly recommend. However return flight slightly marred by screaming children a difficult issue for airlines to resolve in economy. I would happily pay a premium for a flight restricted to children 10 years and over.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Oman Air customer review

(Saudi Arabia)

Business class from Jeddah to BKK via Muscat. It is surprisingly a fine experience. Onboard the welcome and service are superb. Seats are very good and the food selection is excellent although there is a tendency to spice all dishes. Lounges in Bangkok and Muscat are most relaxing and comfortable. The ground staff at the BKK lounge is an experience by itself: warm-welcoming helpful always smiling and superbly attending to passengers.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Oman Air customer review

(Switzerland)

ZRH-MCT-KUL return in Business Class. Could find a good last minute deal with them and wanted to try out their great business class seat. Check-in was quick but lounge in Zurich is a bit minimalistic. Onboard was served champagne and received a hot towel amenity kit and menu. Seat is really great and like first class on European airlines. Food served is delicious and presented like first class where each course is served as in a restaurant and nothing is pre-plated on a tray. Service is the only thing that needs improvement as some crew members lack the warmth and professionalism of other world class carriers. Muscat airport is small and convenient and the lounge has a great food spread and a complimentary spa with free massages. I felt these were brilliant. All flights on time and I think Oman Air delivers a great business class hard product but needs to work on their staff training to become world class.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Oman Air customer review

(Saudi Arabia)

User friendly website. Smooth check-in in Riyadh. Very long queue at Muscat transit. RUH-CMB on A330 comfortable cabin and good IFE with choice of movies. Good selection of food. Arrived on time.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Oman Air customer review

(France)

CDG-MCT-BKK-MCT-CDG business class. Check-in was fast and ground staff prepared in advance all boarding pass lounge invite and fast track passes. Paris lounge is AA and not so good but in MCT and BKK WY lounge are lovely with lots of food and drinks. Onboard seats are very generous 180 degree flat bed with 17" monitor but a bit hard and OVOD new film choice is limited. Food served restaurant style on elegant crockery cutlery and glassware. Crew are of mixed nationality and depending on the segment ranged from efficient to bad - mostly disappearing after meal service. However always very polite. All in all a good value for money but can do with some basic improvements.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Oman Air customer review

(France)

CDG-MCT return in Business class. Fantastic service. A330-200 brand new on outbound flight and almost new on return. Ground staff very nice in CDG (less in MCT) but cheap AA lounge in CDG. Excellent seat onboard: wide and comfortable. Food was very tasty excellent products. Good champagne and great wines. IFE was excellent with plenty of good films in many languages great audio headset. Lounge in Muscat was very cosy great choice of dishes champagne and smiling staff. Onboard FAs were always smiling. On return one FA had trouble serving champagne and latter dropped a glass. Yet other FAs were extremely professional and attentive. Addressed by my name onboard on return flight. Food very nice but less tasty from MCT. WY's business class is a fantastic product only lacking a little more training for some FAs and a better lounge in CDG.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes