Oman Air

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 480 reviews
6/10
4 star Skytrax Rating
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9/10

Oman Air customer review

(Oman)

My husband and I did an Oman Air Eid Package Tour to Sri Lanka in August. It was excellent value for money. The flights were on time and very pleasant. The vegetable curry that I had for dinner on our return trip was one of the best I have eaten. A range of alcohol was available for the passengers who fancied a drink with their meal.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Oman Air customer review

(India)

Flew from Cairo to Muscat on 14th Sep 2012. Although I was first in line at the check in counter at Cairo I was given seat No. 20 C which is an emergency exit seat with minimum leg room and no reclining feature. As the flight was full I had to endure this for 4 hours. Although the crew were apologetic they could not help in any way and their apologies did not help in relieving my discomfort. Also no AC when the plane was on the tarmac in Cairo. All passengers should be asked before being allocated an emergency exit seat. The entertainment was almost non existent. I am not quite sure why they bother to distribute head sets. The food was also just average. All in all a rather nasty experience. I will say however that the onward flight from Muscat to Bombay was a bit better as there were some spare seats. Need to note here that my seat was broken and was fixed in the recline position. The food was also better on this flight but the entertainment was still pathetic.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Oman Air customer review

(United Kingdom)

Travelled from London Heathrow to Bangkok (Business Class). From arriving at check in to leaving at Bangkok I must say this is the best airline I have travelled with. The staff were excellent the menu was brilliant and the IFE was good. The lounge facilities at Heathrow Muscat and Bangkok all were excellent with free massages.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Oman Air customer review

(Malaysia)

Business Class Kuala Lumpur to London. Excellent all the way. From the booking of the ticket in KL to the smooth check in and the wonderful service I couldn't have asked for any better. All sectors on time and the lounge in Muscat a delight.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Oman Air customer review

(Saudi Arabia)

JED-MCT-LHR. Friendly and fast check-in at both Jeddah and Muscat (we had a three day holiday stopover in Oman) great leg room and comfort entertainment on demand delicious food and wines punctual service and lovely crew. We were impressed by Oman Air and are tempted to use them regularly from Saudi Arabia to the UK despite three hours in the wrong direction on the first hop!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Oman Air customer review

(United Kingdom)

I got an exceptionally good business class deal with Oman Air when shopping around for fares from London to Bangkok. I am well-travelled and have used many airlines over the years in economy economy plus and business and have no hesitation in saying that this is quite simply the best carrier I have ever used. Oman Air's business class product is exceptional with an especially spacious cabin in a 1-2-1 configuration (the window seat giving you excellent storage space) a truly wonderful flat bed experience fantastic food brilliant service and absolutely fantastic crews on all four sectors of my journeys. The airline has great connection times in Muscat and a terrific lounge and also has its own lounge at Bangkok (small but really comfortable and with great service).
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Oman Air customer review

(Switzerland)

Use Oman Air as fly ZRH-MCT-DEL often due to business now that there is a direct ZRH connection. Find aircraft entertainment and catering great but the last touch on service i.e. staff service is still modest. Need more attention to detail like checking on drinks and not completely disappearing.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Oman Air customer review

(Germany)

Colombo-Muscat-Paris in Business. First leg on a narrow body Boeing 737. Fine service with comfortable seats. Does however not match the Business Class on their long haul A 330 fleet which is really another story with great seats and exquisite first class like service. Lounge in Muscat outstanding. However as a couple occupying the two middle seats one is served by two different cabin crew which are not always well synchronized so while one has already the table set up with a complete meal it can happen that your travel companion is watching you without being served anything. Also the priority tagging of the baggage did not work at all in Paris and while we were the first off the plane many Economy passengers left the terminal before us. Still wonderful service at a good price.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Oman Air customer review

(Australia)

Bangkok-Muscat-Bangkok. Oman Air's lounge in Bangkok is excellent along with their flagship in Muscat. Service superb though some flight attendant's seem to disappear after the meal service which is the only slight downside. This airline seems to get better and better every flight.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
4/10

Oman Air customer review

(Germany)

Flight from Munich to Muscat was fine with acceptable service and good seat comfort. Unfortunately the trip from Muscat to Colombo was terrible. Very loud narrow seats poor service no inflight entertainment.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no