Oman Air

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 481 reviews
6/10
4 star Skytrax Rating
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8/10

Oman Air customer review

(Australia)

Just a short hop from MCT to DXB. The staff were friendly the seats were wide and comfortable and the snack was nice. There was no IFE but it was only such a short flight that I didn't really mind. The lounge in MCT was really nice though very modern with a small area in the corner with comfortable seats and large ottomans for having a sleep or a nap before the flight.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
3/10

Oman Air customer review

(France)

CDG-MCT return. Cabin configuration: 1-2-1. Welcome drink with a bad Champagne. The crew never smiled. The main course was cold. Poor IFE. The Internet didn't work on both legs. No French announcement. Very disappointed.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Oman Air customer review

(United Kingdom)

LHR to BKK via Muscat. Fantastic experience using Oman Business Class and will certainly use again. Price was excellent for this route we did book 7 months in advance. the service was great staff very friendly. Great food. Seat comfort and extras great. Wi-fi and mobile use available inflight.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

Oman Air customer review

(Oman)

This was a six hour flight from Bangkok to Muscat. After the first hour the entertainment system packed up at my seat. I asked the flight attendant 4 times to do something about it. On each occasion he must have just pressed some sort of reset button but he never came back to check to see if it was working. On the fourth occasion of me asking he got quite irritated. I gave up in the end and spent a very boring flight without any entertainment. The flight attendant's attitude was one of he couldn't care less.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Oman Air customer review

(United Kingdom)

London - Muscat - Bangkok return. All four sectors on time with good food and attentive service. The seats were comfortable and we were able to sleep for some of each flight. We would have only one complaint - not the fault of the airline - screaming children. On all four sectors the flight was marred by screaming infants. On our last sector one infant screamed for much of the journey and on the third section dad ignored screaming child and read his book oblivious to the discomfort of both the child and other passengers! Would we travel with them again? Most definitely! In terms of service comfort and value for money you cannot beat this airline - they give other Middle East airlines a 'run for their money'.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Oman Air customer review

(Malaysia)

Flight KUL-MCT-ZRH economy class. Internal outfit is new probably the plane is new too. One thing that made a huge difference was that the leg space between the seats felt larger than other airlines. This made the journey comfortable. In-flight entertainment was great food was good too. But Oman Air is tied to MCT as its transit point MCT needs to upgrade itself to complement the great service of Oman Air.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
3/10

Oman Air customer review

(Germany)

Flying FRA-MCT-CMB in Business. Business Seats in A330 excellent lot of space fully flat. But the service was a nightmare extremely slow ineffective and not professional. Take-off at 9.45pm serving dinner at midnight. Appetizer and dessert good main course nothing special. The MCT-CMB sector with 3 hours delay no information no excuse. An old 737 Business seats not comparable with the A330 service not exist. Lounge in Frankfurt crowed with JAL Passengers Lounge in Muscat excellent. Overall not a pleasant journey.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Oman Air customer review

(France)

Paris-Muscat-Bangkok return in Business Class (December 21st 2012 and January 1st 2013). Wonderful experience. The seat is more comfortable than all the other business class seats I know and even some first class seats (only negative point: a lack of storage room in the middle seats). Very good food with a Top Chef cuisine and a very good service. Nice lounges in BKK and MCT with very good food. Definitely my favourite airline.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Oman Air customer review

(United Kingdom)

Bangkok-Muscat-London return journey on 28th December was better than the outbound journey to Bangkok but overall I felt the service cleanliness and food was good. The quality of service and food was better on the last leg to London. The plane was slightly more comfortable as it was a new aircraft but the aircon was too cold though. The flight was delayed by over an hour with no prior warning from the airline at Muscat which I though was poor.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Oman Air customer review

(United Arab Emirates)

AUH-MSC-BKK return in Y class. Finally an airline which offers a decent Y class product. Comfortable seats with a decent 34' pitch good food great IFE and competitive airfares. All flights arrived ahead of schedule. For me its the best ME airlines at the moment.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes