Oman Air

LHR-MCT-BKK-MCT-LHR. Have travelled with Oman Air before and yet again it was all first class. The check in very quick and easy and once on board was very well looked after by friendly and competent crew. Plenty of drinks and water given out before lights out. The entertainment system is ok but not up to Emirates standard but all in all a very good economy product.

Flew KL to Muscat on 15th November and loved every minute of it. Their A320 Business Class is better than most other airlines First Class. Crew food and wine and seat without comparison in a total of 12 flights we undertook. We then flew Muscat to Milan and flight equally fabulous. Muscat Lounge perfect with plenty of food and wine offerings and friendliness of staff. Love their business class seating and we were lucky enough to get the single window seating (10A11A & 12A). Absolutely no complaints at all and would recommend Oman Air as an ideal airline for Australia to Europe. Ex Melbourne via Malaysia Airlines which once again could find no fault with. Addressed by name and although only a snack served for an early morning departure was enough for that time and offered numerous other options during flight. A great combination for us.

MUC-MCT-CMB in Economy. Booked ahead and they were not the cheapest so I was expecting an overall pleasant experience based on most reviews here. What we got were new comfortable aircraft with a great pitch but that was about it. Connecting in Muscat is in hordes at a way outdated airport. Service on both flights was ok to downright rude crews who did the minimum only. MUC to MCT disorganised and it took them 2.5 hours for the meal service on a not even 6 hour flight. On to CMB just given a meal with no drink choice at all for the whole cabin except water within 45 minutes and with quite some attitude. I will not use this airline again!

Riyadh to Muscat return. Service to Muscat ok. FA's ok meal acceptable IFE ok just listened to music as the only TV program was showing a Muslim program. I could accept that if I was using Saudi Airlines but not Oman air. Return from Muscat horrendous. FA's ok again IFE was another Muslim show there wasn't any music as an alternative. The main meal was ok but the salad wasn't cold and tasted odd. I had one mouthful and no more. I won't be using Oman Air again.

CMB-MCT 23 Sep 2013. MCT-CDG 23 Sep 2013. CMB-MCT - Terrible service rude cabin crew very poor service. In contrast the service on MCT-CDG flight was excellent. Very friendly cabin crew.

Zurich - Muscat - Zurich: A330. Superb Oman Air staff on ground. Fast and friendly check-in. Best business class cabin ever experienced. Long flat and broad flat beds. Excellent food with a big range of choice. Lovely wines. Crew ok on both flights. Not quite up to the rest of the product. A pity really. Airport Muscat: Priority bus transfer to terminal. Very friendly security staff. Lounge Oman Air Muscat: Fantastic. Cosy. Great range of food always topped up. Friendly staff. Muscat - Mumbai - Muscat: 737-800 Broad seats not like on European short haul. Good recline. Top notch cabin crew on both flights! Tasty food. Arrival in Mumbai a catastrophe. Business class immigration lane as chaotic as rest. Unfortunately no Oman Air staff to assist. On departure different story: accompanied by Oman Air staff from check-in to lounge and then to plane. That is impressive!

CAI-MCT-DXB. First sector on a 737-800 leased from a Czech company. Seats were fine for the 3.5 hr flight. Crew did their job nothing more. Catering very average but not a major concern. Transit security in MCT took maybe 15 minutes-so tight connections are doable even during peak times. Not much to see at MCT although one of the pluses of MCT (and BAH DOH) is that they're relatively small and you don't have to walk much unlike DXB. MCT-DXB sector was on an E-70 with PTVS. Nice interior and comfortable seats. Both flights were very punctual in fact my flight arrived into DXB twenty minutes ahead of schedule. For a very competitive price I would not mind booking WY again even if it involves backtracking (overall adds just an hour over flying QR or GF). I do feel however that the airline focuses more on the flagship routes to Heathrow KL Indian Ocean etc. when it comes to delivering a 'premium' experience. This is where the airline fails in comparison to all the other competitors. I do like however the fact that I got a very cheap ticket that got me from A to B.

WY 203 - Muscat to Mumbai on 6 October. 737-800 plane - must be one of the older in the fleet. Boarding by bus as standard at MCT until the new airport opens. Flight 50% full so easy to get situated. Plenty of legroom - took off 15 min late and lunch served quickly. Had chicken curry and was delicious and substantial. Watched shared overhead screens with a mix of Bollywood and US shows. Flight attendants friendly. Landed on time and bags out when arrived at the carousel - long walk though as we parked as far from immigration as possible - not Oman Air's fault. Joined their Sindbad FF program also and was easy.

Oman Air WY638 from Abu Dhabi to Muscat - October 4. Flight departs at 4.30am so really early but connects with their huge bank of flights to India. Embraer E175 - about 70% full. 45 minute flight - service was a water and muffin. Inflight entertainment turned on after 15 minutes but as the flight is so short you can't finish a sit- com. Easy landing and bags off quickly. Flight attendants in coach were Russian - one friendly and one so-so. Was satisfied with Oman Air.

MXP-MCT-DXB August 2013. Excellent staff both ground and cabin crew (we was escorted to the lounge in Milan). All flights was on time. Excellent value for money: amenity kits with products Amuage and pyjamas. The same flight with Emirates Airlines was much more expensive. Will definitely use again.