We have been stuck in Oslo for five days and they have not offered any kind of assistance. We asked for food tokens or a drink we were told no and then received the most feeble sorry I have ever heard. Every airline is supposed to present a document to you showing you your rights which was not carried out by staff. As soon as we complained in any way we were met with a blank expression and a repetitive "no" to all our questions. I cannot describe how awful our treatment has been by this low cost airline.