Norse Atlantic Airways

Not Verified | We were cheerleaders for Norse Atlantic until now. Flying out of LAX was a nightmare. The saltiness is in a new terminal with no airline lounge. So we went to a restaurant to wait. At checking we’re told that although we checked in really with bags, our bags were not included. $260 later, they included the bags they erased. We had to board a bus to get to the plane. We sat in two unmarked seats only to find out the seats were only for wheelchair clients. We are forced out of the seat to accommodate two people, younger and healthier than us,. We are in our 70’s. We are very disillusioned. We used to fly out of DC, but they cut that route. We’re stuck with the lesser airports.

Not Verified |   This was the worst flight I have ever taken. We purchased an upgrade at an additional 6000 kr in hopes that we would have free drinks and snacks, good seats that were comfortable and large and excellent service. The service was terrible. The flight meals were less than lacking. Tasteless and doughy. The staff was not interested in offering any extras and the lights went off as soon as we took off. After 8 hours of flying, I ordered two sprites for my companion and I. After 20 minutes no one showed up. My companion than verbally expressed to staff that we wanted two sprites, they than expressed it was too late to order and that the drink cart was locked. We received no compensation for the delay of 6 hours due to bad weather. I will never fly with Norse Atlantic again. My parents flew back with us and we had to put my mother’s purse in my backpack because they said that would be an additional cost to her for carry on. A woman’s purse?? When is that additional?? They will also never be flying with Norse again. I am outraged over the lack of service and cost of our flight. Total was 24000 kr to Miami and back to oslo for two people . The upgrade was totally unnecessary and overpriced with no additional bonuses.

✅ Trip Verified |    They are advertising cheap tickets, but you end up paying extra for everything. Carry on baggage, food, drink, blanket etc. At the end I ended up paying more then ever. I don’t recommend this airline. I will never use them again.

Not Verified |   You can tell a lot by some of these reviews where people clearly have not read anything before buying a ticket. "Got me and my husband to Boston return for £500 total. You don't get anything on board if you buy the cheapest ticket but it says this when you make a booking. The planes are new, the staff super friendly and the value amazing. Can buy most things on board and all seats have screens. Not as bad as some of the people in here are saying, but then again it seems like none of them actually bother to read anything when they buy a ticket. Even buying meals on board still offsets the price of legacy airlines. Can't fault them at all, except for the seats, which are thin - but to be expected!

✅ Trip Verified | Basically you are enticed in by a cheap ticket , you then realise that they don't offer food (almost 9 hours flight) and either have to buy a tiny meal from them for $30 or buy food before to take on. They also charge pretty much for any baggage at an eye watering amount ($85 or $130), staff are pretty rude too and not helpful at all. Ffirst and last time I'll make the mistake of flying with them.

Not Verified | Flew from Gatwick to Orlando, thought it was a good deal until I boarded the plane, seat was so cramped so I went and sat on an empty seat. Was surrounded by air stewards, you cannot sit there unless you pay $50 fair enough, payment had to be made straight away. Anyway this flight is not good - $48 for 6 miniature beers for me and my family. If you do fly with them take your own food and drinks, earphones, blanket, everything essentials as they charge and it’s not a good or fair price. Toilets were disgusting worse I’ve ever witnessed, Boeing 787 flying out different plane coming back which was even more cramped, so out with the purse again this time $79 dollars for an empty seat coming back. 2 kg over travelling out ,that’s ok as your hand luggage is only 6kg, (perfect). Coming home 3 kg over, get your purse out again $54. So my review is never again, don’t think that it’s a deal because it’s not.

✅ Trip Verified | I would never fly with this airline again. On the surface it looks cheap, but the economy ticket means you don't get so much as a glass of water for free. By the time you've paid for a standard cabin bag, bought enough food for an 8 hour flight, bought a cup of tea on board and paid 6 dollars for cheap earphones you may as well have flown with a better airline which provides this for free. You even have to pay for a blanket if flying overnight. The seats were also so uncomfortable I had to sit on my coat. they don't do online check in which means you have to get to the airport insanely early to stand in a queue for 2 hours just to check in. Honestly, the apparently cheap ticket isn't worth it and you'll end up spending just as much as you would with a better airline.

Not Verified | I do not recommend anyone this airline. I was charged 155 euros at check-in because two of my family's three backpacks were too big. During my trip, I flew with 5 airlines and only Norse Atlantic did not fit hand luggage. There were no headphones attached to the monitors.

✅ Trip Verified | I've flown with them a couple of times. Very unfriendly staff and stressful experience. The seats are very uncomfortable. If you can go with another airline I would recommend that.

Not Verified | My baggage was lost in a direct flight from LA to London. Zero interest to inform as to whereabouts, no response to the emails, issue still not resolved and I have no idea or information about my baggage. They have given me a reference code which is invalid to track my baggage. When I emailed them to compensate me for my lost items and baggage I received no answer. Worst company ever. Avoid at all costs. And we paid almost £2000 for the tickets, that includes no meal and not even headphones which they charge you £6 for. Appalling services.