✅ Trip Verified
| Moscow Sheremetyevo to Simferopol. The flight was rather nice, I had a very tight schedule on arrival so the punctuality of the airline was the most crucial feature I expected. Actually the airline managed to do so - the flight departed and arrived on time. Ground staff was very polite and professional, check-in process and security were fast and efficient. However, the cabin crew was unprofessional - I observed that chief stewardess yelled at an elderly and disabled lady because the latter had blocked the aisle: "Didn't you hear me? I asked you to keep your place!".This looked totally unacceptable. Food is not provided, only drinking water. The aircraft is new and tidy, however, the seat pitch is too small, OK for a 2h flight, but not for a longer one. Baggage allowance and seat selection is not included in the basic price, so Nordwind should be treated as a 'semi-low-cost carrier'. However, this time I've experienced an acceptable service level for a reasonable price.