"asked us to pay for luggage"
A Kanim (India)
✅ Trip Verified | Bangkok to Delhi. Booked package through Make My Trip and luggage was not included. At the time of airport check-in they asked us to pay for 40 KG of luggage where my luggage was only 18KG. Otherwise, they will not let us travel. So we paid and came back. Till now refund is not processed after asking so many times.
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Bangkok to Delhi |
| Date Flown | July 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"a good flight"
R Ward (Thailand)
✅ Trip Verified | Bangkok to Osaka. Smooth check in and efficient seat allocation. They didn’t check cabin baggage weight nor size. Had to buy food and drinks as refused internet preorder because we used a travel agent. Seats ok but a night flight which was very uncomfortable. Saw in the inflight magazine we could upgrade enroute to premium economy - a good idea. For B7,000 a good flight.
| Aircraft | Boeing 777 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Bangkok to Osaka |
| Date Flown | October 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |