Nok Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 129 reviews
6/10
3 star Skytrax Rating
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7/10

Nok Air customer review

(Poland)

DMK-Trang economy - very satisfied with this flight. Check-in boarding and departure was on time. Our baggage exceeded allowance ad we had to pay extra but they charged only 50 Bahts per kilo. Airplane was not new but clean and well maintained. Cabin crew very friendly. Surprisingly there was even small but warm pizza provided free of charge during the flight. The price was not as low as for Air Asia flights but still acceptable.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Nok Air customer review

(Italy)

NST-DMK booked Nok plus for extra legroom and extra baggage allowance - extra money worth paying. Inside of plane was certainly not sparkling new it was clear it is a leased TG plane but looked well kept anyway. Nok plus passengers seat in the front cabin which is treated just a business class divided from the back of plane by a curtain and with large seats with configuration 2-2 instead of 3-3. Ordered (and paid) for some food - astonished however to have fresh and tastiest plane food since years. Nok Air give much more attention to detail with tray and small snack included in price apart the food I paid extra. Good and fast check in at NST fast boarding flight on time appreciated returning to old DMK Don Mueang where we got the baggage in a fraction of time we would have waited at the horrendous and chaotic BKK. Plane clean good service newspaper offered very good experience - is Nok Air really to be considered a low cost?
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Nok Air customer review

(Thailand)

Round trip Don Muang - Surat Thani. Flight was on time check in and service on board okay. I certainly will use their service again.
Seat TypeEconomy Class
Value For Money 12345
yes
3/10

Nok Air customer review

(United Kingdom)

HKT-DMK on 737-400. Slow check-in at HKT. Late gate change at HKT caused confusion and boarding chaotic. Onboard cramped seating conditions. Served a horrible sausage pretzel and a cup of water. Don euang airport in Bangkok easy to use - aircraft to taxi in less than 200 metres/10 minutes including baggage reclaim. I wouldn't use them again.
Seat TypeEconomy Class
Value For Money 12345
no
3/10

Nok Air customer review

Udon Thani to DMK. Flight was on time. The seat is comfortable and there was a snack service in flight. I think that snack is the bread that they can't use anymore in Auntie Anne. However the baggage arrived fast and the ticket price is not expensive. The in-flight service is better than Air Asia but Nok Air is more expensive and more comfortable.
no
5/10

Nok Air customer review

Don M to Chiang Mai round trip and Don M to UTH several times. Their website is quite easy to negotiate and prices were comparable to their primary competitor on those routes Air Asia. Nok Plus is well worth the small difference in price and I had good service on clean planes with beverages and snacks provided. Twice upon arrival at UTH it was raining and their ground was outside handing out umbrellas since they put you on the tarmac not a jetway. They would be my first choice of the SE Asia bargain airlines.
no
3/10

Nok Air customer review

Bangkok-Chiangmai on a cramped ex-Thai Airways B737-400. A budget airline that gets you from A to B. Don't talk about service or comfort of any kind. Internet booking efficient. Seat numbers allotted at check-in.
no
4/10

Nok Air customer review

Pleased with the product although on one leg they charged us excess baggage and on another they did not. The staff were very nice and polite. Drinks etc although had to be bought were a reasonable price. No problems.
no
4/10

Nok Air customer review

DMK-KBV. The trip with NokAir was an enjoyable experience. Ground and air staff were very friendly. The flight was on time. The airplane although not being new seemed to be well maintained. We even got the emergency exit seats we asked for. What could you ask more for under 20 Euros?
no