NIKI

HAM to VIE and return. Booked as an Air Berlin flight it was operated both ways without any information by Niki. Absolutely no leg-space in economy class. Horrible. You couldn't even read the airline-magazine. Can't recommend this airline!

VIE-FRA-VIE. Everything went smoothly only remark is that the chief flight attendant's English was not understandable.

VIE-TLV. Flight to Tel Aviv only half full return 3/4 full so lot of space to stretch out. Airbus A320 both ways cabin and lavatories very clean. Both flights on time FA's very friendly and kind. They served a snack on both ways which wasn't very tasty but offered water and soft drinks multiple times. Not much information from the cockpit. What bothered me most was the bad flight time to and from TLV. I would definitely use NIKI again as they are a very nice airline but only if flight time is ok.

CPH-Vienna return over the Christmas holiday. The plane and cabin was simple but comfortable. Flight attendants were cheerful and polite and information from the cockpit was good. They gave us a complimentary sandwich and drink which many of the major European Airlines do not do anymore. We were able to check one bag for free. All of this for 110 Euros per person.

I flew back from Wien to Paris. On the way from Paris I was quite satisfied with the service. Unfortunately on the return we ended up with 4.5 hrs delay and the way Niki treated us was awful. They first announced 30 mins delay but every 30 mins they added another 30 mins. Staff were unable to answer any questions. We were parked into a small waiting room before they finally let us out because delay was too long. They finally asked us to pay for food and drinks and that we would be paid back - which to now has not happened yet. Finally we arrived in Paris 0hr 30 - no more trains we had to take a taxi. Overall it costs me and my girlfriend an additional 100€ to arrive tired in Paris.

VIE-ZHR-VIE and VIE-CPH-VIE. Onboard experience is great seats are comfortable and crew are extremely friendly. As catering they serve home-made bread with ham or cottage cheese. Simple but extremely tasty. Soft drinks are free of charge but I noticed they charge for alcohol. Some airport benefits for elite members of top bonus could be handled better.

VIE-CDG return. In and outbound flight were on time and the planes clean. The onboard entertainment system worked and showed two TV episodes. Service was nice a snack and two rounds of drinks.

VIE-ZRH-VIE. No problems with check-in baggage and no delays. On-board service was okay - there was even a hot snack on the return evening flight. They call themselves 'low-cost' but the service is in my opinion better than many 'traditional flyers'.

VIE-CPH on Embraer for 45 EUR (baggage was free of charge). People tend to call this airline low-cost but even though it indeed has great prices it offers great quality of service using modern aircrafts and comfortable seats. Attentive and friendly cabin crew provided great food (it was morning flight we received bread with ham or cheese - which was handmade and much better than hot breakfasts at other airlines; plus you can pay for extended breakfast) and two drink services (on 90 mins long flight!) soft drinks are free of charge. As always we were offered newspapers and magazines and what surprised me was that we received a pillow (which is everything but standard on European flights even in business class).

VIE-DUS-VIE. Efficient check-in very attentive cabin crew modern aircraft complimentary sandwiches soft drinks and free checked baggage. Very nice experience if you wish to have smooth and comfortable flight book with Niki - much better than some non-lowcost airlines. All for very low price - even without promotion.