Nepal Airlines

✅ Trip Verified | Worst airlines with poorest customer service. They cancelled my flight at last moment without any proper prior notice leaving all of the passengers stranded at the airport with no alternatives. They staff were quite useless and didn't provide proper support for rescheduling. It has been over 2 weeks and I am still waiting for my refund. Similar issue happened on my return trip as well. The flight got delayed by over 4 hours causing me to miss my connection flight. Due to the irresponsibility of Nepal airlines I lost almost 500dollars on booking new flight, missed hotel reservations, connection flights and buses. Never book from Nepal Airlines again.

✅ Trip Verified | We took flight from Kathmandu to Delhi. The aircraft was Airbus. Flight was quite good and on time. Food that was given during flight was good and well presented. cabin crew was so friendly and humble.

Not Verified | Its my first time using Nepal Airlines from Dubai to Kathmandu and this is the worst experience ever for me because of flight delays. Its already been 5 hrs but still they didn’t give us any specific reason why the flight got delayed or cancelled and when we asked one of the employee from Nepal airlines he said no idea.

Not Verified | Disappointed! Booked the plane ticket 1 week before. On the day of check in at night they informed that the flight has been delayed for 7 hrs. I have to go for my duty on the same day but without any information they just said they will take me to a hotel take all the responsibility. They should have informed us 3/4 hrs before about the delay so that we could do something. Worst service. Will never travel with this airline.

✅ Trip Verified | Nepal Airlines is a cheap option for direct flights from Nepal with good service. Nepal Airlines improved its service over time. The cabin crew were professional and meal served was good.

✅ Trip Verified | We took Flight from Kathmandu to Bangkok by Nepal airlines for our Holiday trip. Flight was on time, meal provided during flight is delicious and have veg and non veg options. Staff of airline were well behaved and professional. I will use service of Nepal in future as well. Highly recommended.

✅ Trip Verified | Flight was on time, food provided is very good and warm. They did provide us window seat while boarding. It’s good idea to try Nepal Airlines for onward journey if you are traveling from/to Nepal.

✅ Trip Verified | We travelled from Bangkok to Kathmandu on 10th Feb. 2023 the flight was on time. They served hot meal during 3 hrs flight. Cabin crew were professional. Airplane used during our flight was narrowbody so no entertainment was available.

✅ Trip Verified | Pleasantly surprised with my 1 1/2 hour trip from New Dehli to Katmandu. No issues, Left just a few mins late. Would have arrived on time, but thunderstorms in Kathmandu forced us to hold for 20 mins in the air. Staff were pleasant and a full meal was served. Decent value, with little to complain about. Would use again.

✅ Trip Verified | I had heard lots about this airline. Somehow they were able to justify their services. Sanitation and cleanliness were lacking, they need to bring this matter to their attention. Hospitality was great from your staff.