Mango Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 85 reviews
4/10
No Skytrax Rating
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Mango Airlines customer review

(South Africa)

Flight JE271 from Johannesburg to Durban on 12 September 2014 scheduled to depart at 19.40 was delayed to 21.20 without any notification even though Mango staff claim to have notified passengers of the delay. My return trip from Durban to Johannesburg will be my last Mango flight. To think that I went to the airport rushing so that I get there on time and only to find out at 18.35 that I am going to be stuck at the airport for close to 2 hours was not an exciting feeling.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
no
10/10

Mango Airlines customer review

(South Africa)

JNB to CPT. Easy check in. Able to pre-seat online. Very comfortable seats on a new plane with good leg room. Seats do not recline but the extra space makes up for that especially on a short 2hr flight. Staff helpful and variety of snacks to purchase. Arrived 15 mins early.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Mango Airlines customer review

(South Africa)

Just flew from Cape Town to Lanseria - a very enjoyable experience. The Captain kept us updated about the towns and geographical landmarks we were crossing and he gave the impression that he was happy to be flying us to our destination. 5 stars Mango!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Mango Airlines customer review

(Switzerland)

JE352 and JE359. Although this is a low-cost airline (you pay for everything) the seat pitch is the best I have experienced in coach class. By the way if you want to recline the lever is under the seat.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Mango Airlines customer review

(South Africa)

Travelled from OR Tambo to Cape Town - on afternoon of 22 Dec. Very full flight. new plane comfortable seats with plenty of leg room. On time arrival. Bags arrived quickly. Good competent service - just what is needed from a budget airline.
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

Mango Airlines customer review

(South Africa)

On this particular flight the 6.25pm flight from Lanseria to Cape Town on 22 June I observed the following: Along with 2 others I was sitting in row 16 ABC… right opposite the emergency safety doors. The cabin hostesses explained what should be done in case of emergency and then proceeded to say that no loose stuff was allowed on our laps or the floor. This is all good (no problem). When the drinks and eats came along the people sitting in 16 FED right opposite the other emergency safety doors started drinking each ordering 2 beers at a time. And then another 4 each. Cabin staff had no problem with each person consuming 6 beers yet made these people responsible for the safety doors in case of emergency! This makes no sense whatsoever. Suffice to say I won't be flying Mango anymore.
Seat TypeEconomy Class
Value For Money 12345
no
1/10

Mango Airlines customer review

(Australia)

SA Mango airline has the most uncomfortable seats I have ever experienced. The seats have no lumber support and are basically bolt upright. To make our flight even more uncomfortable we were in the emergency row seats which didn't recline. Mango doesn't supply small pillows that I could have used as lumber support. I ended up using my book to support my lower back. Mango took us safely to our destination but it was an uncomfortable 2 hour journey.
Seat TypeEconomy Class
Value For Money 12345
no
6/10

Mango Airlines customer review

(South Africa)

CPT-DUR 31 JUL 12 05.55am departure. Mango LCC. Easy boarding Crew friendly seating a bit tight but had 2 seats. Coffee and slept for full 2 hrs. Easy and quick disembarking in DUR. Long walk to exit. DUR-CPT 31 JUL 12 19.30pm departure. Drop off and straight to the gate. Security X-ray staff friendly and efficient. Had a couple of wines at bar opposite Gate 10. Had seat 1C with 1B empty - lots of legroom. Flight however turbulent and Captain changed flight levels a few time to avoid bumping and kept us informed. Cabin Crew friendly but unprofessional. Being right at the FWD galley I heard all the crews life-stories they were chatting so loud and slouching on the jumpseat. Drop down TV's kept me entertained. Crew kept on pressing wrong pre-recorded announcements. Would fly them again as fare reasonable at US$215.00 for 4hrs flying.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Mango Airlines customer review

(South Africa)

Lanseria to Cape Town. Landed 30mins early. Good clean plane tight pitch but ok for a 2 hour flight. Excellent prices and Lanseria a great alternative to OR Tambo in Johannesburg. Highly recommended.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Mango Airlines customer review

(United Kingdom)

CPT-HLA on 737-800.On time clean aircraft friendly crew competitive price and Lanseria is an excellent alternative to JNB. Seat pitch is tight but adequate for a 1.5 hr flight.
Seat TypeEconomy Class
Value For Money 12345
yes